-
OPC Collector errors
Added an OPC collector for FactoryTalk Linx Gateway OPC UA. Everything works fine until I add more than one tag. Then, both tags are in error. Here are the erros I get:…
-
Customize Support Link on Axiom Error Page
Right now, the error page in Axiom shows a small link at the bottom right "Need Help? Contact Support". The link takes users to a new email sending to support@canarylabs.com.…
-
Common RFP/RFI Responses
GENERAL QUESTIONS REGARDING CANARY Please describe Canary's customer base. 19,000 installations of the Canary System in over 55 countries. No specific details available regarding vertical percentages…
-
Asset Label Within Asset Template Onclick functionality
I have been trying to do some scripting so that when you click on an Asset Label within an Asset Template it will take you to a certain page. It seems easy enough,…
-
Axiom Application URL Parameters for Playback
Adding URL parameters to Axiom Applications to control playback would allow us to send a link to a specific Axiom Application at a specific time, much like with the URL parameters for Charts.…
-
User Options (version 22)
Clicking on the username in the top-right corner of the chart will present the user with 3 options: Download App... Preferences... Logout Download App By clicking on 'Download App...…
-
User Options (version 23)
Clicking on the username in the top-right corner of the chart will present the user with 3 options: Download App... Preferences... Logout Download App By clicking on 'Download App...…
-
User Options (version 24)
Clicking on the username in the top-right corner of the chart will present the user with 2 options: Preferences Logout Preferences The PREFERENCES menu allows the user to change the Theme, Time Zone,…
-
Button Color Options
It would be nice to have a color property added to the button control. Currently the color of the button is hard-coded to change only when the theme of the application is changed.…
- Released
-
cannot select tag on source tag error shown Unknown Error Failed to connect to server: LOCALHOST
Hi, I face problem when need to select the tag on source windows as pic. how to solve it please.
-
Link to Application or Chart in Axiom Report Emails
Right now, Axiom Reports email can include a PNG attachment and a link to the PNG on the Axiom server. But there is no way to link back to the Application or Chart where the report came from.…
-
Print a report with a button press?
I want to be able to run a batch, collect the data for the duration of the batch, show a live report while the batch is running with the trending tools on screen,…
-
ComAddin Error with Excel
Excel displays a security warning and returns a ComAddin Error after installing Canary's Excel Add-in. How can I resolve this?
-
Available Functions of the Calculation Server (version 22)
The functions available within the Calculation Server can be categorized in three different ways: Standard OPC Foundation aggregates NCALC functions and operators Custom functions developed by…
-
How to Configure a Global Inactive Timeout Setting for Axiom Sessions (version 22)
The global inactive timeout setting is used to log a user out of their session if the session has been inactive for a given amount of time. In order to configure this feature:…
-
How to Configure a Global Inactive Timeout Setting for Axiom Sessions (version 23)
The global inactive timeout setting is used to log a user out of their session if the session has been inactive for a given amount of time. In order to configure this feature:…
-
How to Configure a Global Inactive Timeout Setting for Axiom Sessions (version 24)
The global inactive timeout setting is used to log a user out of their session if the session has been inactive for a given amount of time. In order to configure this feature:…
-
Situational awareness dashboard designs
Control and supervision systems as well as dashboards are now designed according to Situationnal Awareness standards. Among other things, bright colors such as red,…
-
Java error on Axiom desktop
user has this pop up java when we start Axiom i already try those workaround and no success Uninstall the Axiom desktop client Remove the C:\Users\{user}\AppData\Roaming\Axiom folder Reinstall the…
-
OPC data collector: connections to redundant DCS systems
Hello, I would like to know if the OPC DA data collectors can be configured to connect to one redundant OPC servers. I mean connect to a primary OPC server A (Active) and to a secondary OPC server b…
-
Force Canary to load data from beginning
If Canary was set to pull only 30 days in the past but there's actually 500 days of data, it'd be nice to be able to force Canary to load data after changing the setpoint from 30 days to 500 days.…
-
Allow to send notifications with web hooks
When event occurs message is sent with email only. Using web hooks will allow to send notification to various modern chat applications such as MS Teams, Slack and others
-
Add Chart Annotations
Add functionality for annotations to Axiom Chart to show and store data points of interest for the future and for sharing. The other option, at least for our use case,…
-
Data at 6am
Hi, Im creating a grid that will have 1 column of live data and 7 columns of previous data at 6am. if I use ‘now-1d’ I get the live value from a day ago.…
-
How to Configure the Historian Device (version 22)
Before data can be stored from a device, the historian must be configured to receive data using the new 'Store and Forward' service. Install the Canary Updater service on the historian machine…
Welcome to the community!