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CSV Collector only scans folder on service start
Hi - I have a CSV collector pulling in files from a remote site. The collector scans the folder when I start the service and correctly picks up the number of files to process.…
- ian. johnson
- ian_johnson
- 7 days ago
- 2 replies
- 7
- ian. johnson4 days ago
- Questions & Answers
UI in another language
Hello, Is it possible to have the Admin and Axiom UI in another language than English? I am looking for french ... Thank you Nico
- Nico
- Support Manager
- n_kunzer
- 13 days ago
- 2 replies
- 7
- Nico11 days ago
- Questions & Answers
- Answered
- Answered
How to add a script in Application
Hello, I would like to add a script, for instance on a button_click event. But, I dont see how to display the different events and also I don't see the code editor. How to do? Thx
- Nico
- Support Manager
- n_kunzer
- 13 days ago
- 2 replies
- 9
- Nico11 days ago
- Questions & Answers
iOS compatibility?
Does Axiom operate on the iOS platforms? Tried loading up in Safari as well as Chrome. Both loaded the initial New Chart page, but would not progress from there.
- james. mcmanus
- james_mcmanus
- 2 wk ago
- 5 replies
- 9
- Steve MasonCanary Team5 days ago
- Questions & Answers
Axiom Reports
Hi, all. I am using an Axiom report, and sending e-mail; one of the reports that generates doesn't send an e-mail. I noticed at the bottom of the report, in red,…
- sagar
- Designer
- Sagar
- 2 wk ago
- 18
- Questions & Answers
Data from Google sheets
Is there a way to acquire data from Google sheets? We have a steady stream of data coming from an OPCUA server - like Canary was designed for. There is also a bit of manual data that would useful to…
- glenn
- glenn
- 3 wk ago
- 1 reply
- 10
- Steve MasonCanary Team3 wk ago
- Questions & Answers
How do I add new tags to be used on the web based axiom?
- cameron. kreevich
- cameron_kreevich
- 3 wk ago
- 1 reply
- 15
- Steve MasonCanary Team3 wk ago
- Questions & Answers
Using a List Box to change tags in a Bar Chart
I have a bar chart (name=BC_ByWeek) and I have a list box (name=LB_ChartItem) that allows the user to select which tag they want to use for the bar chart.…
- James WiseTop Contributor
- wise_james
- 4 wk ago
- 1 reply
- 16
- James WiseTop Contributor4 days ago
- Questions & Answers
- Answered
- Answered
Stop Rate Calculation in Bar Chart
I have the 2 bar charts in Axiom as shown above. These are based on the following: Production = DeltaTotalCount for Winder.Total Yards To HMI # of stops = CountInStateZero for a “Running Flag”…
- James WiseTop Contributor
- wise_james
- 1 mth ago
- 3 replies
- 20
- Steve MasonCanary Team3 wk ago
- Questions & Answers
- Answered
- Answered
How to export trends as a CSV file with more DECIMALS?
Hello all, I am running into an issue regarding exporting trends to CSV files. I can easily export the values for the timeframe I need, but it won't export with any decimal places?…
- robyn. knauft
- robyn_knauft
- 1 mth ago
- 1 reply
- 10
- Steve MasonCanary Team1 mth ago
- Questions & Answers
Bar Chart: Interactive/Drill Down
I have a bar charts for number of stops by month, week, and day. I have another bar chart with # of stops per machine in the line (to get a breakdown of total stops).…
- James WiseTop Contributor
- wise_james
- 1 mth ago
- 4 replies
- 32
- James WiseTop Contributor1 mth ago
- Questions & Answers
- Answered
- Answered
My licenses and asset models have disappeared after upgrading
I upgraded from v19.2 to v22.0 and now my licenses and asset models are gone. How do I get them back?
- Big_Bird
- Hi everyone! I post questions for the Canary Team to answer.
- Big_bird
- 2 mths ago
- 1 reply
- 15
- Steve MasonCanary Team2 mths ago
- Questions & Answers
Windows Server 2019 Standard - Canary install
Hello, I currently have canary v21.4.1.21315 installed on a virtual server running Windows Server 2012 R2. I will be upgrading the virtual server OS to Windows Server 2019 standard.…
- winston. lohnes
- winston_lohnes
- 2 mths ago
- 1 reply
- 19
- Steve MasonCanary Team2 mths ago
- Questions & Answers
Auto select time period based on tag value for batch
This may be the same thing (or part of it) that was suggested here: https://helpcenter.canarylabs.com/t/g9hgphz/golden-batch-eventstrends just in case though...…
- James WiseTop Contributor
- wise_james
- 2 mths ago
- 3 replies
- 25
- James WiseTop Contributor1 mth ago
- Questions & Answers
- Answered
- Answered
Display tag value in MM/dd/yyyy format
Hi I have a tag with Date/Time information, I am logging it as I8 type. I am getting this information from Logix5000 using GSV instruction wallclock -> currentvalue.…
- afzaal. ahmed
- afzaal_ahmed
- 2 mths ago
- 11 replies
- 33
- afzaal. ahmed2 mths ago
- Questions & Answers
GIS/ESRI using Canary publishing service
Hello! Does anyone have a use case with GeoEvents GIS/ESRI using Canary publishing service?
- fxbaggio
- fxbaggio
- 3 mths ago
- 1 reply
- 10
- Steve MasonCanary Team3 mths ago
- Questions & Answers
Axiom Export button grayed out (disabled)
Hi The Export button on Axiom is disabled. It appears to work on some time frames (Start/Stop time), but not others. All my data sets in the Historian are online.…
- Artur
- artur
- 3 mths ago
- 1 reply
- 14
- Steve MasonCanary Team3 mths ago
- Questions & Answers
Message Log Retention
How long does Canary retain the messages in its Message log?
- Big_Bird
- Hi everyone! I post questions for the Canary Team to answer.
- Big_bird
- 3 mths ago
- 1 reply
- 18
- Steve MasonCanary Team3 mths ago
- Questions & Answers
- Answered
- Answered
Canary ODBC Client
I'm having a problem querying Canary from ODBC (even though the plant in question has a license for this). Testing the connection in ODBC Data Sources works AND I can connect and see tables in Excel…
- James WiseTop Contributor
- wise_james
- 3 mths ago
- 5 replies
- 51
- Steve MasonCanary Team3 mths ago
- Questions & Answers
OPC Collector Sample Interval doesn't seem to work
I changed the Sample Interval within the OPC Collector session group to be 1 minute, but when I look at the data in the historian, it still appears to be logging every value change?
- Big_Bird
- Hi everyone! I post questions for the Canary Team to answer.
- Big_bird
- 4 mths ago
- 1 reply
- 18
- Steve MasonCanary Team4 mths ago
- Questions & Answers
- Answered
- Answered
Tag Deletion
I recently updated my tag names within the PLC, so now within Canary I have both the old tag name and the new tag name. I would like to delete the old tag name within Canary (I don't care if I erase…
- srae
- srae
- 4 mths ago
- 1 reply
- 39
- James WiseTop Contributor4 mths ago
- Questions & Answers
OPC-HDA Database Migration
I have a database of historical data (time series) that is OPC-HDA at its core. How can I migrate the entire database into the Canary Historian?
- markc
- markc
- 4 mths ago
- 1 reply
- 32
- Steve MasonCanary Team4 mths ago
- Questions & Answers
Axiom SSO
Is there any way to utilize SSO in Axiom? If not, are there any plans to integrate SSO (single sign on) for axiom in the future?
- Brian AlbrightCertified End User
- balbright
- 5 mths ago
- 3 replies
- 43
- 1
- Steve MasonCanary Team4 mths ago
- Questions & Answers
Splitting up tags into sections
I would like to split tags up into different sections that will depend on the system. These systems are ending up in the same dataset right now and will stay like this for the forseeable future.…
- srae
- srae
- 5 mths ago
- 3 replies
- 33
- Jeff KnepperCanary Team5 mths ago
- Questions & Answers
Documentation Question
Where can I find documentation for CaryWebServiceHelper.dll and the HistorianWebService object?
- jonathan. hart
- jonathan_hart
- 5 mths ago
- 1 reply
- 18
- Steve MasonCanary Team5 mths ago
- Questions & Answers

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