Canary Community

How to enable Javascript

Bugs or Issues

All topics

Help us improve by reporting issues, bugs or enhancement requests.

Follow

Ignition Module - Querying string tags
Hi, I don't know if the problem lies with Ignition or the Canary Ignition module, but I'm having problems querying tags that are strings from Ignition.…
- jon. forbord
- jon_forbord
- 1 yr ago
- 4 replies
- 97
- Steve Mason7 days ago
- Bugs or Issues
- Fixed
- Fixed
Creating a Duplicate Control Freezes Axiom Application
On Axiom v23, when I am editing an Application and select Duplicate, the interface throws an error and I have to reload it. The duplication appears to be successful,…
- mattias. herrfurth
- mattias_herrfurth
- 10 days ago
- 1 reply
- 7
- Steve Mason9 days ago
- Bugs or Issues
External Events Database Triggers
Dear Canary team, I have an external MSSQL server storing Events, and I would like triggers in the database on INSERTs and UPDATEs on the Events and EventProperties tables,…
- Ferdinand Tonby-Strandborg
- ferdinand_TS
- 5 mths ago
- 4 replies
- 37
- 1
- Steve Mason9 days ago
- Bugs or Issues
- Fixed
- Fixed
No option for "includeBounds" in Ignition module.
Hi, I am using the Ignition module, but there does not appear to be any option to "includeBounds" as there is in the web API (see the above images). Neither setting "includeBoundingValues" to True,…
- Ferdinand Tonby-Strandborg
- ferdinand_TS
- 2 mths ago
- 2 replies
- 43
- Steve Mason9 days ago
- Bugs or Issues
- Fixed
- Fixed
"NullReferenceException" error
Hi Canarylabs teams, I am trying the new function of ValueBox on Axiom, which names "Source calcultion". The function is working and easy to use. However, every time I re-open the application,…
- willis
- willis
- 2 mths ago
- 3 replies
- 29
- willis2 mths ago
- Bugs or Issues
Field labels in Canary Excel Add-In difficult to read with "Dark Gray" office theme
This might be more of an MS Office issue than it is Canary where Excel doesn't use the write label text color to play nicely with the Dark Gray office theme but I noticed it looked like this (white…
- James WiseTop Contributor
- wise_james
- 2 mths ago
- 1 reply
- 18
- Steve Mason2 mths ago
- Bugs or Issues
Upgrading to >= V22.3.2 from V22.3.0 or V22.3.1 can potentially flood users' inboxes with previously orphaned Axiom reports
A bug was introduced in v22.3.0 which changed the naming convention of Axiom reports within the Axiom.sqlite database. Any previously configured reports became orphaned and no longer ran.…
- Steve Mason
- smason
- 4 mths ago
- 1 reply
- 43
- laruer2 mths ago
- Bugs or Issues
Error executing script on Scatter Plot
Hi Canarylabs teams, I would like to write a simple script, to control the "IsVisible" property of scatterplot by a button. But the script cannot execute, pls see the attached screenshot. Tks.
- willis
- willis
- 5 mths ago
- 1 reply
- 20
- Steve Mason5 mths ago
- Bugs or Issues
Bug in Trend Chart General Number Format Lower Limit
When setting the number format on a trend line, if the General number format is selected, the number of digits can be set to zero, but this triggers a bug where the application will not load and it…
- laruer
- laruer
- 5 mths ago
- 1 reply
- 13
- Steve Mason5 mths ago
- Bugs or Issues
Admin crashes when trying to add a user to an Access list
The Canary Admin crashes when trying to add a user/group to an Access list in the Admin. The following errors are logged in Windows Event Viewer: Log Name: Application Source: .…
- Big_Bird
- Hi everyone! I post questions for the Canary Team to answer.
- Big_bird
- 5 mths ago
- 1 reply
- 21
- Steve Mason5 mths ago
- Bugs or Issues
Float label backlighting
It would be nice to be able to backlight the floating label like trend link did it. It makes it much easier to read.
- tkudrna
- tkudrna
- 8 mths ago
- 12
- Bugs or Issues
Axiom Chart Time
Hi, I have several charts in an Axiom applciation (3 of which are shown in the attached picture) but the time axis isn't refreshing on all the charts. As you can see in the picture, some show 12:…
- andy. sweetmore
- andy_sweetmore
- 9 mths ago
- 1 reply
- 28
- Steve Mason9 mths ago
- Bugs or Issues
Excel - Problem with time change (Daylight Eastearn Time to Normal Eastearn Time)
Hi, I have an Excel Report that calculates weekly statistics (7 days). The report works fine except when the report's time range includes the day when the time change from Daylight Eastearn Time to…
- eric. tremblay
- Data Architect
- eric_tremblay
- 10 mths ago
- 4 replies
- 22
- Steve Mason9 mths ago
- Bugs or Issues
Question regarding Canary Logger Administrator/OPC DA
Hey guys, We set up Canary Logger Administrator using OPC DA on a customers computer. The customers sessions are not running automatically on a PC restart (we believe the computer was restarted),…
- jrbertha
- jrbertha
- 10 mths ago
- 2 replies
- 70
- Steve Mason10 mths ago
- Bugs or Issues
Tag decimal place format doesn't work when set to zero
When you configure a tag format to decimal and select 0 digits, the legend goes back to displaying 2 decimals.
- tkudrna
- tkudrna
- 10 mths ago
- 6
- Bugs or Issues
OPC Collector errors
Added an OPC collector for FactoryTalk Linx Gateway OPC UA. Everything works fine until I add more than one tag . Then, both tags are in error. Here are the erros I get:…
- eric. tremblay
- Data Architect
- eric_tremblay
- 11 mths ago
- 39
- Bugs or Issues
cannot select tag on source tag error shown Unknown Error Failed to connect to server: LOCALHOST
Hi, I face problem when need to select the tag on source windows as pic. how to solve it please.
- porrawut
- porrawut
- 1 yr ago
- 13 replies
- 44
- Steve Mason1 yr ago
- Bugs or Issues
Automated Report Schedule Feature Request
When creating an automated report schedule, the dialogue does not parse and validate the address list when saving. It only errors out once the report runs.…
- Laura StrydomCertified Partner
- laura_strydom
- 1 yr ago
- 3 replies
- 45
- Steve Mason1 yr ago
- Bugs or Issues
Views Security and Events Table
Currently, if you have views security enabled for a user to only be able to see a virtual view and not the local datasets, that user cannot view events on that server through axiom.…
- brunoj
- brunoj
- 1 yr ago
- 57
- 1
- Bugs or Issues
OPC UA Collector Group Gone
Hi, I added additional tags following the Mass Tag Edit method to an existing session group of the OPC Collector module. In doing so, I received no errors, was prompted to Apply,…
- wbakerCertified Partner
- wbaker
- 1 yr ago
- 3 replies
- 46
- Steve Mason1 yr ago
- Bugs or Issues
Regional Date Formatting
How do we change the date format displayed in Axiom (on the trend and Data Entry control)? Regional settings for the PC are set as Australia with dd/mm/yyyy yet all dates are still displayed as…
- mike. dash
- mike_dash
- 1 yr ago
- 1 reply
- 22
- Steve Mason1 yr ago
- Bugs or Issues
Axiom Desktop Client (version 21)
This won't download； http://canaryhistorian/axiom_install
- haigang5. zhu
- haigang5_zhu
- 1 yr ago
- 5 replies
- 58
- Steve Mason1 yr ago
- Bugs or Issues
Version 22 - Calcs & Events
When working on an asset based calculation, the search functionality in "Asset Tags" does not work. You can still search in "Tags" however.
- brunoj
- brunoj
- 1 yr ago
- 1 reply
- 50
- 1
- Steve Mason1 yr ago
- Bugs or Issues
MQTT Collector Admin Crashes When Adding Filter
Hello, When adding a filter to the MQTT Collector while following Data Logging - Project Boot Camp - Canary Community (canarylabs.com) , the application crashes when selecting the "+" icon next to…
- Davin Ross
- davin_ross
- 1 yr ago
- 10 replies
- 58
- Steve Mason1 yr ago
- Bugs or Issues
Axiom Error - Could not load file
Axiom throws the attached error when trying to open a certain application. Bad: Error: Could not load the compiled assembly into a new AppDomain for the application '[application name]'.…
- Big_Bird
- Hi everyone! I post questions for the Canary Team to answer.
- Big_bird
- 1 yr ago
- 1 reply
- 32
- Steve Mason1 yr ago
- Bugs or Issues

1 2 Next

Back to top

Help us improve by reporting issues, bugs or enhancement requests.

Support Center

Open a Support Ticket

View Support Ticket Status

Recent activity