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Float label backlighting
It would be nice to be able to backlight the floating label like trend link did it. It makes it much easier to read.
- tkudrna
- tkudrna
- 2 mths ago
- 8
- Bugs or Issues
Axiom Chart Time
Hi, I have several charts in an Axiom applciation (3 of which are shown in the attached picture) but the time axis isn't refreshing on all the charts. As you can see in the picture, some show 12:…
- andy. sweetmore
- andy_sweetmore
- 3 mths ago
- 1 reply
- 17
- Steve Mason3 mths ago
- Bugs or Issues
Excel - Problem with time change (Daylight Eastearn Time to Normal Eastearn Time)
Hi, I have an Excel Report that calculates weekly statistics (7 days). The report works fine except when the report's time range includes the day when the time change from Daylight Eastearn Time to…
- eric. tremblay
- Data Architect
- eric_tremblay
- 4 mths ago
- 4 replies
- 18
- Steve Mason3 mths ago
- Bugs or Issues
Question regarding Canary Logger Administrator/OPC DA
Hey guys, We set up Canary Logger Administrator using OPC DA on a customers computer. The customers sessions are not running automatically on a PC restart (we believe the computer was restarted),…
- jrbertha
- jrbertha
- 4 mths ago
- 2 replies
- 40
- Steve Mason4 mths ago
- Bugs or Issues
Tag decimal place format doesn't work when set to zero
When you configure a tag format to decimal and select 0 digits, the legend goes back to displaying 2 decimals.
- tkudrna
- tkudrna
- 4 mths ago
- 5
- Bugs or Issues
OPC Collector errors
Added an OPC collector for FactoryTalk Linx Gateway OPC UA. Everything works fine until I add more than one tag . Then, both tags are in error. Here are the erros I get:…
- eric. tremblay
- Data Architect
- eric_tremblay
- 5 mths ago
- 21
- Bugs or Issues
cannot select tag on source tag error shown Unknown Error Failed to connect to server: LOCALHOST
Hi, I face problem when need to select the tag on source windows as pic. how to solve it please.
- porrawut
- porrawut
- 6 mths ago
- 13 replies
- 33
- Steve Mason6 mths ago
- Bugs or Issues
Automated Report Schedule Feature Request
When creating an automated report schedule, the dialogue does not parse and validate the address list when saving. It only errors out once the report runs.…
- Laura StrydomCertified Partner
- laura_strydom
- 6 mths ago
- 3 replies
- 34
- Steve Mason6 mths ago
- Bugs or Issues
Views Security and Events Table
Currently, if you have views security enabled for a user to only be able to see a virtual view and not the local datasets, that user cannot view events on that server through axiom.…
- brunoj
- brunoj
- 6 mths ago
- 33
- 1
- Bugs or Issues
OPC UA Collector Group Gone
Hi, I added additional tags following the Mass Tag Edit method to an existing session group of the OPC Collector module. In doing so, I received no errors, was prompted to Apply,…
- wbakerCertified Partner
- wbaker
- 7 mths ago
- 3 replies
- 36
- Steve Mason7 mths ago
- Bugs or Issues
Regional Date Formatting
How do we change the date format displayed in Axiom (on the trend and Data Entry control)? Regional settings for the PC are set as Australia with dd/mm/yyyy yet all dates are still displayed as…
- mike. dash
- mike_dash
- 7 mths ago
- 1 reply
- 17
- Steve Mason7 mths ago
- Bugs or Issues
Axiom Desktop Client (version 21)
This won't download； http://canaryhistorian/axiom_install
- haigang5. zhu
- haigang5_zhu
- 11 mths ago
- 5 replies
- 42
- Steve Mason10 mths ago
- Bugs or Issues
Version 22 - Calcs & Events
When working on an asset based calculation, the search functionality in "Asset Tags" does not work. You can still search in "Tags" however.
- brunoj
- brunoj
- 11 mths ago
- 1 reply
- 43
- 1
- Steve Mason11 mths ago
- Bugs or Issues
MQTT Collector Admin Crashes When Adding Filter
Hello, When adding a filter to the MQTT Collector while following Data Logging - Project Boot Camp - Canary Community (canarylabs.com) , the application crashes when selecting the "+" icon next to…
- Davin Ross
- davin_ross
- 11 mths ago
- 10 replies
- 55
- Steve Mason11 mths ago
- Bugs or Issues
Ignition Module - Querying string tags
Hi, I don't know if the problem lies with Ignition or the Canary Ignition module, but I'm having problems querying tags that are strings from Ignition.…
- jon. forbord
- jon_forbord
- 11 mths ago
- 2 replies
- 58
- jon. forbord11 mths ago
- Bugs or Issues
Axiom Error - Could not load file
Axiom throws the attached error when trying to open a certain application. Bad: Error: Could not load the compiled assembly into a new AppDomain for the application '[application name]'.…
- Big_Bird
- Hi everyone! I post questions for the Canary Team to answer.
- Big_bird
- 1 yr ago
- 1 reply
- 23
- Steve Mason1 yr ago
- Bugs or Issues
Data Reaching Logger Admin but Not Downstream
I have data successfully reaching Logger Administrator, but the data is not appearing in Trendlink or Axiom. Licensed tag limit is not exceeded. Currently running version 19.0.2.19219.…
- nicholas. brady
- nicholas_brady
- 1 yr ago
- 1 reply
- 23
- Steve Mason1 yr ago
- Bugs or Issues
Canary Ignition Historian Module - Power Chart Data Loading
Any tips or tricks for when data is slow to load in Ignition's Perspective Power Chart? We are experiencing where the chart did not display the Canary Historian tags to be selected for trending for…
- awingerCertified Partner
- awinger
- 1 yr ago
- 2 replies
- 60
- jonnash1 yr ago
- Bugs or Issues
- Acknowledged
- Acknowledged
SSL Certification problem - Web API
Hi, I run into a SSL certification problem on my Web API. Pls see the capture I took. The https web API endpoint has been opened. The certification which I used is valid and I use it on the Axiom…
- willis
- willis
- 1 yr ago
- 4 replies
- 148
- Steve Mason1 yr ago
- Bugs or Issues
Axiom - export data error
hi, when I try to export the raw values (sample interval 0 seconds) from any tag in axiom, it fails to retrieve the values and gives me this error message.…
- jon. forbord
- jon_forbord
- 1 yr ago
- 34
- Bugs or Issues
Canary Historian fatal errors
I had a couple of problems. One was that my datasets failed the automatic verification, so I had to manually verify them. Annoying, yes, but oh well, not a big deal.…
- jon. forbord
- jon_forbord
- 1 yr ago
- 1 reply
- 55
- Jeff Knepper1 yr ago
- Bugs or Issues
- Acknowledged
- Acknowledged
Screen - Checking for Update
I have been experiencing an issue where a trend/application is displaying and updating then with no interaction the screen goes to the Axiom screen with "Checking for Update" and the green bar…
- mchristmann
- mchristmann
- 1 yr ago
- 22
- Bugs or Issues
Remote Admin App Crashes During Copy
If I use the administrator app to access a remote server is crashes every time I try to copy tags from the OPC collector. It happens if I ctrl-C or use the copy button on the screen.…
- james. h. schneider
- james_h_schneider
- 1 yr ago
- 1 reply
- 17
- Steve Mason1 yr ago
- Bugs or Issues
JavaScript error on starting Axiom
We recently had a JavaScript error (see attached image) when we tried to start Axiom on a client computer. We think that after clearing the data in AppData\Local\Programs\Axiom it worked again.…
- Roald Ruiter
- roald_ruiter
- 1 yr ago
- 2 replies
- 23
- Roald Ruiter1 yr ago
- Bugs or Issues
Colored Symbols
There are several symbol categories in Canary (Arrows, Basic Shapes, etc.) where the base color is cyan. When you change the color in the application it still has a cyan hue to it.…
- mcewenc
- mcewenc
- 1 yr ago
- 1 reply
- 27
- Steve Mason1 yr ago
- Bugs or Issues
- Fixed
- Fixed

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