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API Token should be case-insensitive
I just set up a new remote collector over the phone with a field technician. We kept getting "Invalid API Token" errors in the message log. After verbally confirming the token several times I asked…
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Repositioning floating label in zoom mode
On v26.1 I noticed that dragging a floating label in zoom mode will zoom the chart based on the mouse down/up positions. This doesn't happen in cursor mode.…
- Acknowledged
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Canary Administrator – Diagnostic Health System enabled but health tags not updating
The Diagnostic Health System is enabled in the Store And Forward settings (Admin → Store And Forward → Settings), with a frequency of 1 minute and destination set to localhost.…
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Missing Backfilled Data from Calculation (V25.5.0)
Good Day All! I have created 3 new tags from simple calculations. They are simply true or false based on whether a temperature value is above a threshold or not.…
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Event Properties missing from Events Table (V25.5)
Good Day All, I have created an event that is triggering start and stop just fine. I've created multiple properties in the event that calculate some max and duration of temperatures.…
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DataTable no longer displays data in descending order
Hi, I have recently completed the update to version 26.2 from 25.5 and since this, we have noticed our DataTables in Axiom now display the data in ascending order with no obvious way to change it…
- Acknowledged
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Axiom bug on edit trends pop up when the chart is live on V25.5
Hi Team, Noticed a bug, when your trend is on live mode and if you open the edit trend pop up and try to perform any of these it will reset your selection. 1.…
- Fixed
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API Returns duplicate offset during fall-back DST transition
Version 25.5.0.25325 The first 1:00 AM bucket (01:00–02:00 EDT, UTC 05:00–06:00) occurs before the transition and should carry the -04:00 offset. Per ISO 8601/RFC 3339,…
- Acknowledged
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Audit - Recording "Local Client" as the user who made a change on a calculation
Hello! When I am creating a calculation and have enhanced audit enabled, I can see that the audit recorded an ADD message with a timestamp and the user name who made the changes (me in this case).…
- Fixed
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Axiom v25.6 – Image control "Choose Image" fails silently in Chrome (works in Edge)
Hi everyone, We're running Axiom v25.6.0.25344 on Windows Server with the Canary Axiom service listening on port 443 (no reverse proxy, direct HTTPS). We've hit an issue with the Image control in…
- Fixed
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Trend Chart - Scale Range Dropdown Not Working
When I right click the scale for a trend chart, and then select the dropdown for Scale Range, the dropdown automatically closes without allowing a selection.…
- Fixed
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Axiom application and chart getting grayed out randomly and not able to save or open.
Hi, Using Canary v25.5 and showing this bug and multiple people observed the same issues. Please do a fix as this time, I was going to make a save after modifying an application and it got grayed out!…
- Acknowledged
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Importing Events
Upon importing an event I have to go into the event itself and make the frequency value change and only when specific tags change and select the tag. Im not sure if this is part of the export,…
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Axiom scheduled report get deleted if Axiom.Reports got error at scheduled time.
Hi, We recently upgraded canary Version from V 22 to V25.5. I have scheduled some reports and first day the report generated and I received email with pdf.…
- Acknowledged
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Axiom Trend Display Name Not Modifiable
New in V25.5, I can no longer edit the display name of a trend in Axiom. If I try and type anything into the "Display Name" field, it is immediately overwritten with the default settings and reverts…
- Fixed
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Canary User search option not featured in V25
Hi Team, We used V22 and recently upgraded to V25. It used to be easy for troubleshoot by searching people name in V22 if their name is added on AD group or I can search and add people based on AD…
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Ticking show trend column will not show trend in chart if the tag is linked using link bands & Scale
Hi , Noticed an issue with V25.5 that if two tags (eg:tag A &B) are linked using link band & scales, and both tags are hidden and the colour showing on the scale is tag B trend colour.…
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Identity -> Axiom Security new user group missing
After creating a new Canary user group, you must close and re-open the Identity tile for the new group to show up when editing Axiom file security. I tried restarting the Identity and Axiom services…
- Acknowledged
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Axiom cursor offset by line width of state drawing mode trends
I'm using a trend graph with state drawing mode to represent string tags for communication status. I have line widths of 5 for Path 1 and 2 that match the state colors of DevicePathSwitch to…
- Acknowledged
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OPC UA Collector performance issues
I have a problem with the OPC UA collector. I am reading data from KEPWARE KEPSERVER OPC UA server. I have an issue with the OPC UA collector — it often freezes.…
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Trend not Displaying Latest Data Point Properly when Time Extension Disabled
I'm noticing two issues with non time extension data tags being trended: When Time Extension is disabled on a tag the latest data point doesn't display at all on the trend graph (unless you zoom in…
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Installer doesn't uninstall ODBC Service
Unchecking "ODBC Service" when running installer v. 25.3.1-216 does not uninstall, or stop, the Canary ODBC service.
- Acknowledged
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Administrator v25.4 Crash after Copying Historian Tag Name
Using 'CTRL+C' on Admin > Historian Tile > Tag Name Causes Admin Crash. This occurs across multiple customer systems on v25.4. Reproduction: Open Canary Administrator v25.…
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Excel add-in Web Service Error
Hello I've got to install Excel plugin on my laptop, but I'm unable to make it work. The issue I'm having is the following: Configuration of settings: port 55321, HTTPS,…
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Bug: Tag Leakage between Ignition Canary Collectors
In Ignition, whether you delete a single tag with its historical storage provider explicitly assigned, or a UDT instance with its tags' historical storage providers assigned through a parameter…
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