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Excel Add-In not Fully Installing V26.3
Good Day All, I have an internal customer that would like to leverage the Excel Add-In. The Canary install process went through without throwing any errors, no log entries.…
- Answered
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Sending Alerts or Notifications to SMS texts
Some of our users would like alerts or notification messages sent via text message in addition to or instead of emails. This wasn't really an issue when cell carriers were supporting email to text,…
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Release V26.6
REQUEST UPGRADE Built on Windows Server 2019 Standard MSBuild v17.0 MSI: Wix v1.14.2 Released on: 8/17/2026 If .NET Framework 4.7.1 or greater is not present on the system,…
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Upgrading from v25 to v26 - Collector server not reaching to the correct license server
Hello, We're upgrading from v25.6 to v26.6 on our dev servers. We have a collector server and a historian/Axiom server (which has the license service installed).…
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Handling Async or Out-of-Order Data in Canary SQL Collector and MQTT
Hello, I am using Canary with a SQL Server as a data source, and I have tags that sometimes come in asynchronously or out of time sequence. This happens mostly because older data arrives late due to…
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Pulling Values with Bad Quality (0X00)
From what we have tested when we pull values that have a bad quality, they return null either through the read API or axiom. When looking at it through the views I can see it has a value,…
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Data Logging Paused after Hard Shutdown (v26.3)
Starting in v26.3, SaF data streams are automatically paused when the Historian experiences a hard shutdown. This is to prevent data from being stored in the previous file if the current file is…
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Axiom application and chart getting grayed out randomly and not able to save or open.
Hi, Using Canary v25.5 and showing this bug and multiple people observed the same issues. Please do a fix as this time, I was going to make a save after modifying an application and it got grayed out!…
- Fixed
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Customize Event Email Subject
We really like being able to customize the body of an event email, but especially when it's being sent to a text number like 5553334444@vtext.com the email subject can be quite long,…
- Released
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Test Event Email Button
When creating an event, it would be nice if you could send a test email to ensure the subject looks right and the recipients are set up correctly. Adding a Send Test Email button next to the Edit…
- Released


