General Category

Canary Endpoints/Ports (version 23)

The following is a list of the default ports that Canary uses for its services. The endpoints that need opened are unique to each deployment and can be changed if needed using the Canary Admin.…

Configuring the Canary System to Send Email Alerts (version 23)

By configuring the Canary System to send email alerts, users can be notified if: a DataSet stops receiving data for x minutes disk space is running low a data file was improperly closed and taken…

How to Enable the Enhanced Audit Log (EAL) (version 23)

Starting in v22.0, Canary has the option to turn on audit logging for admin configuration changes to help support 21 CFR Part 11 use cases. To enable this feature:…

Default Install Directories (version 23)

Canary uses three directories for its software: C:\Program Files\Canary - This is where Canary's applications reside. C:\Historian Data - This is where the actual data is stored for each dataset.…

How to Back-Up Canary Software (version 23)

Although Canary does not include a back-up feature within its software, the following 3 directories can be backed up using a 3rd party tool: C:\Program Files\Canary - This is the location where…

How To Change the Data Historian Location (version 23)

Upon the initial install of Canary software, the user has the option of choosing where the 'Historian Data Location' will be located. By default, historical data will be stored in C:\Historian Data.…

How to Change the Canary Base Path Location (version 23)

Upon the initial install of Canary software, the user has the option of choosing where the 'Canary Base Path' will be located. Starting with version 21.…

Upgrading Canary Software (version 23)

In general, upgrading Canary software is as simple as installing over top of the previous version*. Please contact support@canarylabs.com or your Canary representative if you need the installer.…

Upgrading From a Pre-21.4 Version (version 23)

In version 20.2, Canary introduced a new install which allowed the user to choose where the base path for its program data would be installed. By default, it was set to C:…

Silent Install Option (version 23)

Upon request, Canary offers a silent install option if wishing to install or update your Canary software. The deployment package contains the CanarySetup.msi for updating server applications (ie.…

How to Migrate the Canary Historian to a New Server with a Different Machine Name (version 23)

The following article explains the steps that can be taken when migrating the Canary historian to a new server using a different machine name. Note, each environment is unique and additional steps…

How to Migrate the Canary Historian to a New Server with the Same Machine Name (version 23)

The following article explains the steps that can be taken when migrating the Canary historian to a new server using the same machine name. Note, each environment is unique and additional steps may…

How to Configure the Canary Admin to Require Authentication for Local Admins (version 23)

By default, the Canary Admin allows anonymous access for local users via the 'Net.Pipe' endpoint. If wishing to restrict local admin access, simply uncheck this box.…

Using a TLS Certificate for Canary Services (version 23)

By default, Canary generates a self-signed certificate for its services that require a secure encrypted connection. This certificate, however, is not a trusted certificate.…

Configuring Disk Space Limit For Sender/Historian (version 23)

By default, the Sender and Historian will buffer or store data until there is only 1024 MB of disk space left, at which point, new data will be discarded.…

Data Security (version 23)

The following article describes how data is secured In transit from Collector to Historian At rest in the Historian When accessed from the Historian Security In Transit Each Canary Collector is…