Canary Community
Search
How to enable Javascript
Sign Up
Login
Welcome to the Community!
Search the community
Feedback
Forum
Knowledge Base
Explore & Learn
Roadmap & Releases
Home
Add new
All topics
All topics
Feedback
Issues and Bug Report
Bugs or Issues
Product Ideas and Feature Requests
Data Logging
Virtual Views
Calculations & Events
Axiom
Data Connectivity
Excel Add-in
Forum
Latest News
Axiom Showcase
Questions & Answers
Knowledge Base
Version 23
Getting Started
System Admin Duties
Client Tools
Version 22
Getting Started
System Admin Duties
Client Tools
Version 21
Getting Started
System Admin Duties
Client Tools
Explore & Learn
Upcoming Events
In-Person Events
Coaching Sessions & Webinars
On Demand Learning
RFP Common Responses
Canary Academy
Previous Coaching Sessions
Project Boot Camp
Roadmap & Releases
Roadmap
Canary System Release Notes
Ignition Module Release Notes
Distributor Release Links
Filter
Active
Newest
Popular
Most likes
Most replies
Most views
Tags
7
Customize Support Link on Axiom Error Page
Right now, the error page in Axiom shows a small link at the bottom right "Need Help? Contact Support". The link takes users to a new email sending to support@canarylabs.com.…
laruer
Top Contributor
laruer
1 yr ago
28
7
Axiom
Common RFP/RFI Responses
GENERAL QUESTIONS REGARDING CANARY Please describe Canary's customer base. 19,000 installations of the Canary System in over 55 countries. No specific details available regarding vertical percentages…
updated
1 yr ago
490
4
RFP Common Responses
Displaying Alarms
Hello! I have added near 1,000 alarms (boolean), and I want to be able to show a chart with text only when these are true. How can I do that?
sagar
Designer
Sagar
1 yr ago
4
replies
95
Last reply
sagar
1 yr ago
Questions & Answers
Asset Label Within Asset Template Onclick functionality
I have been trying to do some scripting so that when you click on an Asset Label within an Asset Template it will take you to a certain page. It seems easy enough,…
ewiltshire
ewiltshire
1 yr ago
1
reply
61
Last reply
Steve Mason
1 yr ago
Questions & Answers
Script to show/hide controls based on User
I need to hide or show some controls depending on the current loggued user.
eric. tremblay
Data Architect
eric_tremblay
1 yr ago
2
replies
58
Last reply
laruer
Top Contributor
5 mths ago
Questions & Answers
9
Link to Application or Chart in Axiom Report Emails
Right now, Axiom Reports email can include a PNG attachment and a link to the PNG on the Axiom server. But there is no way to link back to the Application or Chart where the report came from.…
laruer
Top Contributor
laruer
1 yr ago
55
9
Axiom
5
Axiom Application URL Parameters for Playback
Adding URL parameters to Axiom Applications to control playback would allow us to send a link to a specific Axiom Application at a specific time, much like with the URL parameters for Charts.…
laruer
Top Contributor
laruer
updated
1 yr ago
58
5
Axiom
ComAddin Error with Excel
Excel displays a security warning and returns a ComAddin Error after installing Canary's Excel Add-in. How can I resolve this?
Big_Bird
Hi everyone! I post questions for the Canary Team to answer.
Big_bird
1 yr ago
1
reply
52
Last reply
Steve Mason
1 yr ago
Questions & Answers
Print a report with a button press?
I want to be able to run a batch, collect the data for the duration of the batch, show a live report while the batch is running with the trending tools on screen,…
hhbauss
hhbauss
1 yr ago
1
reply
58
Last reply
Steve Mason
1 yr ago
Questions & Answers
3
Situational awareness dashboard designs
Control and supervision systems as well as dashboards are now designed according to Situationnal Awareness standards. Among other things, bright colors such as red,…
eric. tremblay
Data Architect
eric_tremblay
1 yr ago
35
3
Axiom
1
Force Canary to load data from beginning
If Canary was set to pull only 30 days in the past but there's actually 500 days of data, it'd be nice to be able to force Canary to load data after changing the setpoint from 30 days to 500 days.…
juy
Production Engineer
juy
1 yr ago
21
1
Data Logging
2
Allow to send notifications with web hooks
When event occurs message is sent with email only. Using web hooks will allow to send notification to various modern chat applications such as MS Teams, Slack and others
ggrebennik
ggrebennik
1 yr ago
20
2
Calculations & Events
3
Add Chart Annotations
Add functionality for annotations to Axiom Chart to show and store data points of interest for the future and for sharing. The other option, at least for our use case,…
bmhargis
bmhargis
1 yr ago
43
3
Axiom
Java error on Axiom desktop
user has this pop up java when we start Axiom i already try those workaround and no success Uninstall the Axiom desktop client Remove the C:\Users\{user}\AppData\Roaming\Axiom folder Reinstall the…
it. support
it_support
1 yr ago
2
replies
26
Last reply
it. support
1 yr ago
Questions & Answers
OPC data collector: connections to redundant DCS systems
Hello, I would like to know if the OPC DA data collectors can be configured to connect to one redundant OPC servers. I mean connect to a primary OPC server A (Active) and to a secondary OPC server b…
martin. varela
martin_varela
updated
1 yr ago
1
reply
61
Last reply
Steve Mason
1 yr ago
Questions & Answers
1
Add ability to edit model source views with a drop-down/"path-finder" after creating the view
When creating a virtual view, you are allowed to choose/add source views/paths from a dropdown selection. Once the view has been created, if you would like to edit or add to the source views for…
gerald. johnson. a
gerald_johnson_a
1 yr ago
29
1
Virtual Views
Release V22.1.2
REQUEST UPGRADE Built on Windows Server 2019 Standard MSBuild v16.0 MSI: Wix v1.14.2 Released on: 8/29/2022 Bug Fixes Admin Historian: Going into the Historian tile when the Historian has many (60,…
updated
1 yr ago
292
Canary System Release Notes
Views Security and Events Table
Currently, if you have views security enabled for a user to only be able to see a virtual view and not the local datasets, that user cannot view events on that server through axiom.…
brunoj
brunoj
1 yr ago
77
1
Bugs or Issues
5
Automatic Tag list Update with Ignition Module
Need for updating tag list while logging data with Ignition Module. A method for Canary to recognize obsolesced tags without having to use the Obsolete utility as it can be cumbersome and require…
gerald. johnson. a
gerald_johnson_a
1 yr ago
100
5
Data Logging
cannot select tag on source tag error shown Unknown Error Failed to connect to server: LOCALHOST
Hi, I face problem when need to select the tag on source windows as pic. how to solve it please.
porrawut
porrawut
1 yr ago
13
replies
94
Last reply
Steve Mason
1 yr ago
Bugs or Issues
2
Embed the URL of the application or chart in an automated report
Include the URL of the application that created an automated report in the report. This would allow users to quickly open the application and conduct further analysis if needed.…
krys. korczewski
krys_korczewski
1 yr ago
2
replies
41
2
Last reply
laruer
Top Contributor
11 mths ago
Axiom
Automated Report Schedule Feature Request
When creating an automated report schedule, the dialogue does not parse and validate the address list when saving. It only errors out once the report runs.…
Laura Strydom
Certified Partner
laura_strydom
1 yr ago
3
replies
66
Last reply
Steve Mason
1 yr ago
Bugs or Issues
1
Sunsetting Services
Starting in version 23.1, the following applications will no longer be included or compatible with the rest of the Canary suite: Mirror HDA Server Trend Link If wishing to use these services,…
Steve Mason
smason
updated
1 yr ago
3
replies
200
1
Last reply
Tebello Masedi
Certified Partner
1 yr ago
Latest News
Data at 6am
Hi, Im creating a grid that will have 1 column of live data and 7 columns of previous data at 6am. if I use ‘now-1d’ I get the live value from a day ago.…
wbaker
Certified Partner
wbaker
1 yr ago
3
replies
47
Last reply
Steve Mason
1 yr ago
Questions & Answers
Mirror Tile (version 22)
Starting in version 24, the Mirror service will no longer be available or compatible with the Canary Historian. As such, documentation for prior versions of the Mirror service can be found by…
updated
2 days ago
73
Canary Admin
1
9
10
11
12
13
40
Next
Add new
Support Center
Open a Support Ticket
View Support Ticket Status
Upcoming Events
Mining 4.0
Thu May 16 - Fri May 17
Colegio de Ingenieros del Perú - CD Lima, Calle Barcelona, San Isidro, Peru
View all events
Recent activity
Home
Feedback
Issues and Bug Report
Bugs or Issues
Product Ideas and Feature Requests
Data Logging
Virtual Views
Calculations & Events
Axiom
Data Connectivity
Excel Add-in
Forum
Latest News
Axiom Showcase
Questions & Answers
Knowledge Base
Version 23
Getting Started
System Admin Duties
Client Tools
Version 22
Getting Started
System Admin Duties
Client Tools
Version 21
Getting Started
System Admin Duties
Client Tools
Explore & Learn
Upcoming Events
In-Person Events
Coaching Sessions & Webinars
On Demand Learning
RFP Common Responses
Canary Academy
Previous Coaching Sessions
Project Boot Camp
Roadmap & Releases
Roadmap
Canary System Release Notes
Ignition Module Release Notes
Distributor Release Links
View all topics
Support Center
Open a Support Ticket
View Support Ticket Status