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Admin crashes when trying to add a user to an Access list
The Canary Admin crashes when trying to add a user/group to an Access list in the Admin. The following errors are logged in Windows Event Viewer: Log Name: Application Source: .…
- Big_Bird
- Hi everyone! I post questions for the Canary Team to answer.
- Big_bird
- 1 yr ago
- 1reply
- 38
- Bugs or Issues
Expecting Zero Warning
My message log contains a lot of these warnings: What do they mean? Will this cause issues for the historian?
- Big_Bird
- Hi everyone! I post questions for the Canary Team to answer.
- Big_bird
- 1 yr ago
- 1reply
- 27
- Questions & Answers
- Answered
- Answered
ComAddin Error with Excel
Excel displays a security warning and returns a ComAddin Error after installing Canary's Excel Add-in. How can I resolve this?
- Big_Bird
- Hi everyone! I post questions for the Canary Team to answer.
- Big_bird
- 1 yr ago
- 1reply
- 51
- Questions & Answers
TLS Version
What version of TLS does Canary use/support?
- Big_Bird
- Hi everyone! I post questions for the Canary Team to answer.
- Big_bird
- 1 yr ago
- 1reply
- 38
- Questions & Answers
My licenses and asset models have disappeared after upgrading
I upgraded from v19.2 to v22.0 and now my licenses and asset models are gone. How do I get them back?
- Big_Bird
- Hi everyone! I post questions for the Canary Team to answer.
- Big_bird
- 1 yr ago
- 1reply
- 55
- Questions & Answers
Message Log Retention
How long does Canary retain the messages in its Message log?
- Big_Bird
- Hi everyone! I post questions for the Canary Team to answer.
- Big_bird
- 2 yrs ago
- 1reply
- 37
- Questions & Answers
- Answered
- Answered
Axiom Error - Could not load file
Axiom throws the attached error when trying to open a certain application. Bad: Error: Could not load the compiled assembly into a new AppDomain for the application '[application name]'.…
- Big_Bird
- Hi everyone! I post questions for the Canary Team to answer.
- Big_bird
- updated 2 yrs ago
- 1reply
- 81
- Bugs or Issues
OPC Collector Sample Interval doesn't seem to work
I changed the Sample Interval within the OPC Collector session group to be 1 minute, but when I look at the data in the historian, it still appears to be logging every value change?
- Big_Bird
- Hi everyone! I post questions for the Canary Team to answer.
- Big_bird
- 2 yrs ago
- 1reply
- 48
- Questions & Answers
- Answered
- Answered
Why does my ODBC query return a value of NaN?
When querying the historian using an ODBC connection, sometimes it returns NaN for a value.
- Big_Bird
- Hi everyone! I post questions for the Canary Team to answer.
- Big_bird
- 2 yrs ago
- 1reply
- 102
- 1
- Questions & Answers
- Answered
- Answered
Setting the Endpoint in the Excel Add-in
Where does the Set Endpoint configuration get saved to?
- Big_Bird
- Hi everyone! I post questions for the Canary Team to answer.
- Big_bird
- 2 yrs ago
- 1reply
- 65
- Questions & Answers
- Answered
- Answered

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Big_Bird

Big_bird

Hi everyone! I post questions for the Canary Team to answer.

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