Big_Bird
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Admin crashes when trying to add a user to an Access list
The Canary Admin crashes when trying to add a user/group to an Access list in the Admin. The following errors are logged in Windows Event Viewer: Log Name: Application Source: .…
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Expecting Zero Warning
My message log contains a lot of these warnings: What do they mean? Will this cause issues for the historian?
- Answered
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ComAddin Error with Excel
Excel displays a security warning and returns a ComAddin Error after installing Canary's Excel Add-in. How can I resolve this?
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TLS Version
What version of TLS does Canary use/support?
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My licenses and asset models have disappeared after upgrading
I upgraded from v19.2 to v22.0 and now my licenses and asset models are gone. How do I get them back?
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Axiom Error - Could not load file
Axiom throws the attached error when trying to open a certain application. Bad: Error: Could not load the compiled assembly into a new AppDomain for the application '[application name]'.…
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OPC Collector Sample Interval doesn't seem to work
I changed the Sample Interval within the OPC Collector session group to be 1 minute, but when I look at the data in the historian, it still appears to be logging every value change?
- Answered
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Why does my ODBC query return a value of NaN?
When querying the historian using an ODBC connection, sometimes it returns NaN for a value.
- Answered
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Setting the Endpoint in the Excel Add-in
Where does the Set Endpoint configuration get saved to?
- Answered
