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Expecting Zero Warning
My message log contains a lot of these warnings: What do they mean? Will this cause issues for the historian?
- Big_Bird
- Hi everyone! I post questions for the Canary Team to answer.
- Big_bird
- 3 wk ago
- 1 reply
- 7
- Questions & Answers
- Answered
- Answered
ComAddin Error with Excel
Excel displays a security warning and returns a ComAddin Error after installing Canary's Excel Add-in. How can I resolve this?
- Big_Bird
- Hi everyone! I post questions for the Canary Team to answer.
- Big_bird
- 4 mths ago
- 1 reply
- 20
- Questions & Answers
TLS Version
What version of TLS does Canary use/support?
- Big_Bird
- Hi everyone! I post questions for the Canary Team to answer.
- Big_bird
- 6 mths ago
- 1 reply
- 18
- Questions & Answers
My licenses and asset models have disappeared after upgrading
I upgraded from v19.2 to v22.0 and now my licenses and asset models are gone. How do I get them back?
- Big_Bird
- Hi everyone! I post questions for the Canary Team to answer.
- Big_bird
- 9 mths ago
- 1 reply
- 30
- Questions & Answers
Message Log Retention
How long does Canary retain the messages in its Message log?
- Big_Bird
- Hi everyone! I post questions for the Canary Team to answer.
- Big_bird
- 11 mths ago
- 1 reply
- 23
- Questions & Answers
- Answered
- Answered
Axiom Error - Could not load file
Axiom throws the attached error when trying to open a certain application. Bad: Error: Could not load the compiled assembly into a new AppDomain for the application '[application name]'.…
- Big_Bird
- Hi everyone! I post questions for the Canary Team to answer.
- Big_bird
- 11 mths ago
- 1 reply
- 22
- Bugs or Issues
OPC Collector Sample Interval doesn't seem to work
I changed the Sample Interval within the OPC Collector session group to be 1 minute, but when I look at the data in the historian, it still appears to be logging every value change?
- Big_Bird
- Hi everyone! I post questions for the Canary Team to answer.
- Big_bird
- 11 mths ago
- 1 reply
- 22
- Questions & Answers
- Answered
- Answered
Why does my ODBC query return a value of NaN?
When querying the historian using an ODBC connection, sometimes it returns NaN for a value.
- Big_Bird
- Hi everyone! I post questions for the Canary Team to answer.
- Big_bird
- 1 yr ago
- 1 reply
- 52
- 1
- Questions & Answers
- Answered
- Answered
Setting the Endpoint in the Excel Add-in
Where does the Set Endpoint configuration get saved to?
- Big_Bird
- Hi everyone! I post questions for the Canary Team to answer.
- Big_bird
- 1 yr ago
- 1 reply
- 37
- Questions & Answers
- Answered
- Answered

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Big_Bird

Big_bird

Hi everyone! I post questions for the Canary Team to answer.

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