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Steve Mason

smason

Martinsburg, PA

1,368
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Joined: 07 Jun 2021

My Posts

Latest Posts

Re: MQTT payload includes ALL Tags of view, want to create one topic for each Tag
Hi @travishunt23 , You could publish data to a topic that already exists, but there is a potential to create a loop if you are already subscribed to the topic for logging data into the Historian.…
- smason
- 11 days ago
- Questions & Answers
- Reported - view
Re: Improve Axiom.Session error logs
Hi@Laura Strydom , This functionality appears to work for tags that are taken from the Local Historian View, but not a Virtual View. Not really sure why,…
- smason
- 2 wk ago
- Axiom
- Reported - view
Re: Data Entry Tags showing NoData for most recent Values
@ruppc The only way I've done this, and it's not a great solution, is to create a calc tag which essentially is a duplicate of the data entry tag. The only difference is,…
- smason
- 3 wk ago
- Questions & Answers
- Reported - view
Re: Data Entry Tags showing NoData for most recent Values
Thanks for the screenshot@ruppc . I think I see what's going on. Based on your comment of using an "aggregate timestamp of 4/2/2025 1:00:00 PM" and your screenshot,…
- smason
- 3 wk ago
- Questions & Answers
- Reported - view
Re: Data Entry Tags showing NoData for most recent Values
Hi@ruppc The only way I know this can happen is if the last value in the Historian has a NoData quality. You would need to look at the tag in the Historian using the Canary Admin to confirm this.
- smason
- 3 wk ago
- Questions & Answers
- Reported - view
Re: Scheduled Report Management
Nice! Thanks@deon. korb !
- smason
- 3 wk ago
- 1
- Questions & Answers
- Reported - view
Re: Data Entry Tags showing NoData for most recent Values
Hi@ruppc , A value box will display the most recent update that is stored in the Historian. Is it possible that the values being stored using the Data Entry control are using timestamps that fall…
- smason
- 3 wk ago
- Questions & Answers
- Reported - view
Re: Scheduled Report Management
Hi@deon. korb , You can use the ID from the message you're displaying to remove any reports you no longer wish to run. I've tried this on my system and it seems to have work.…
- smason
- 3 wk ago
- Questions & Answers
- Reported - view
Re: Put features like "Send to Back" and "Bring to Front" on controls
Thanks for the idea@matheus. zanetti . Currently, the only way to reorder controls is using the Tree menu in the bottom-left.
- smason
- 1 mth ago
- 2
- Axiom
- Reported - view
Re: How to Add an OpenID Connect Identity Provider (version 24)
@Damon Vinciguerra I don't think Step 5 was clear enough. I was using /azure because that is what I named my OpenID provider. I imagine you used Entra-ID for your Provider Display Name.…
- smason
- 1 mth ago
- Identity
- Reported - view
Re: v24 Axiom not releasing View/Historian Resources
This was fixed in v24.2. The main culprit of these time out messages were generated Automated Reports. It is possible that these may still appear with open Axiom applications,…
- smason
- 1 mth ago
- 1
- Bugs or Issues
- Reported - view
Re: v24 Excel Misleading Error for TVQ Limit
This was fixed in v24.1.1 The Excel Add-in requests data one tag at a time. So if the number of TVQs per tag were to exceed the Max Tvqs Per Request setting in Views, this error will be thrown.
- smason
- 1 mth ago
- Bugs or Issues
- Reported - view
Re: v24.0.1 Admin\View\Trend is in UTC
This was fixed in v24.2
- smason
- 1 mth ago
- Bugs or Issues
- Reported - view
Re: No Data Received Icon Not Showing - V24.1.1
@kgrindstaff This was fixed in v25.0
- smason
- 1 mth ago
- Bugs or Issues
- Reported - view
Re: Axiom No License Message
@rodrigopoyanco , I managed to reproduce this error once with a TrendGraph embedded in an application, but I couldn't repeat it. In my use case, I had the screen set to an asset type.…
- smason
- 1 mth ago
- Questions & Answers
- Reported - view
Re: Axiom No License Message
@rodrigopoyanco Does this happen every time you try to open Axiom or was this a one time occurrence? If it happens every time perhaps the Axiom service is not able to lease the license.…
- smason
- 1 mth ago
- Questions & Answers
- Reported - view
Re: Axiom No License Message
Hi@rodrigopoyanco , What version of the software is running? Licensing changed from v23 to v24.
- smason
- 1 mth ago
- Questions & Answers
- Reported - view
Re: How to Configure the CSV Collector (version 23)
@mattias. herrfurth According to development, there isn't a protocol, it's just the operating system that would try to read the files from the network drive.…
- smason
- 1 mth ago
- 1
- Data Collection
- Reported - view
Re: How to Configure the CSV Collector (version 23)
Hi@mattias. herrfurth , The CSV Collector service runs under the local system account. That account may not have permission to access the network drive.…
- smason
- 1 mth ago
- Data Collection
- Reported - view
Re: Read API Continuation
Hi@douglas. lawrie , I'm not a developer so I won't be able to dissect your script, but I have an example here in Postman where I am just passing in the continuation array that I get at the end of…
- smason
- 1 mth ago
- Questions & Answers
- Reported - view
Re: How to turn off Compression on SQL Collector Tags.
@brandonmcmahon The soft delete is the functionality where the Historian doesn't actually delete old hdb files, but moves them to another directory for backup or cold storage. https://helpcenter.…
- smason
- 1 mth ago
- Questions & Answers
- Reported - view
Re: Issue with Renaming a Tag in Canary using Ignition module: "Tag is Currently Being Accessed or Logged"
Hi@jasper. louage , A tag cannot be renamed or obsoleted if it is being logged to or read from. In your case, even though the tag wasn't being actively logged to anymore,…
- smason
- 1 mth ago
- 1
- Bugs or Issues
- Reported - view
Re: Font options
Hi@oscar. ortiz , Unfortunately the font options are very limited. If a control has font options, it is to change the size between Small, Normal, Large, and Xlarge.
- smason
- 1 mth ago
- Axiom
- Reported - view
Re: How to turn off Compression on SQL Collector Tags.
Hi@brandonmcmahon , Welcome to the Canary Community! Thanks for the question. By default, the Historian stores by exception whenever there is a value or quality change.…
- smason
- 1 mth ago
- Questions & Answers
- Reported - view
Re: OPC-UA Collector Certificate
Hi@timothy. vertin , Are you using the self-signed certificate that Canary generates or are you using your own that you have installed? The reason I ask is we made a change to how we generate that…
- smason
- 1 mth ago
- Questions & Answers
- Reported - view

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