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Steve Mason

smason

Martinsburg, PA

1,762
273
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Joined: 07 Jun 2021

My Posts

Latest Posts

Re: Axiom list box IsMultiSelectEnabled
Hi @Lane Olsen, That is not the intent as you suspected. If IsMultiSelectedEnabled = false, it should force the user to always have one selected. We have created a work item to address this in a…
- smason
- 8 days ago
- 1
- Questions & Answers
- Reported - view
Re: Trend Chart - Scale Range Dropdown Not Working
Hi @mattias. herrfurth, This stems from the same issue reported here: https://helpcenter.canarylabs.com/t/y4yp8qn/axiom-trend-display-name-not-modifiable.…
- smason
- 8 days ago
- 1
- Bugs or Issues
- Reported - view
Re: Repeated "View not found" errors logged
Hi @kevinhasler, Are the server names it is referencing once the name of the current historian? If you wanted to rule out the web API, you could configure the system to log the API requests coming in:…
- smason
- 2 wk ago
- Questions & Answers
- Reported - view
Re: Event Hash and ID
@Damon Vinciguerra ID was introduced in 25.4 with the new Calcs & Events functionality which you can display within the Events Table in Axiom and in a Trend Graph when when you're displaying events.…
- smason
- 2 wk ago
- 1
- Questions & Answers
- Reported - view
Re: Event Hash and ID
Hi @Damon Vinciguerra, Hash and ID are unique within the database and will change if the events are re-backfilled. They're mainly used for internal purposes,…
- smason
- 2 wk ago
- Questions & Answers
- Reported - view
Re: Duplicating Calcs Within a Calc Group
Hi @mcewenc, The Calcs & Events U/I changed in 25.4. One of those changes being what you mentioned.
- smason
- 2 wk ago
- Calculations & Events
- Reported - view
Re: Axiom Chart - Break in Data isn't reflected in Chart Data
@Yvon Vincent We do recommend installing a SaF service local to the gateway and configuring the module to use it, as it can buffer data in the event there is a disconnect between Ignition and Canary.…
- smason
- 2 wk ago
- 1
- Questions & Answers
- Reported - view
Re: OPC UA Collector performance issues
Hi @michal. frydrych, The OPC Collector U/I can become sluggish when adding thousands of tags to a session, or even if you're browsing for tags and come across a branch that has a lot of tags.…
- smason
- 2 wk ago
- Bugs or Issues
- Reported - view
Re: Axiom Chart - Break in Data isn't reflected in Chart Data
@Yvon Vincent At this point, I recommend reaching out to support@canarylabs.com so we can create a ticket and further investigate. Based on that last screen shot, something is amiss,…
- smason
- 3 wk ago
- 1
- Questions & Answers
- Reported - view
Re: Ignition 8.3 & Canary Module
The module has been released! Thank you for your patience. You can download the module from our support page or by following the link from the documentation.
- smason
- 3 wk ago
- 1
- Questions & Answers
- Reported - view
Re: Axiom Chart - Break in Data isn't reflected in Chart Data
@Yvon Vincent That should be fine. I would be more interested in seeing a screenshot of the actual data values within the Historian tile as it pertains to one of these gaps.…
- smason
- 3 wk ago
- Questions & Answers
- Reported - view
Re: Auto select time period based on tag value for batch
@erice You could set the event to start and stop when the lot number changes, but you could also make the lot number as one of the event properties. That way you could do some filtering on the chart.…
- smason
- 3 wk ago
- 1
- Questions & Answers
- Reported - view
Re: Axiom Chart - Break in Data isn't reflected in Chart Data
Hi@Yvon Vincent , What version of the module are you using? Can you post a screenshot of the Collector config?
- smason
- 3 wk ago
- Questions & Answers
- Reported - view
Re: Auto select time period based on tag value for batch
@erice, since v25.4 you can trend batch events in Axiom. You can see the event portion of trending in the video of this article: Trend Graph Control. These are events that are created in the Calcs &…
- smason
- 3 wk ago
- Questions & Answers
- Reported - view
Re: Canary.Axiom.Session eating CPU Usage% - What is this Service?
@Yvon Vincent That doesn't seem too big, but you could try renaming it and force Axiom to create a new one to see if there's any difference. The Automated Reports are based on applications or charts…
- smason
- 3 wk ago
- 1
- Questions & Answers
- Reported - view
Re: Axiom Chart - Break in Data isn't reflected in Chart Data
@Yvon Vincent I would be curious to see what the data qualities look like for one of these tags in the Historian when a gap appears on the chart. There should be a Bad or NoData quality logged.
- smason
- 3 wk ago
- Questions & Answers
- Reported - view
Re: Canary.Axiom.Session eating CPU Usage% - What is this Service?
@Yvon Vincent Thanks for the screenshots. It looks like the orphaned Axiom sessions are the culprit. What is the file size of C:\ProgramData\Canary\Axiom\Axiom.…
- smason
- 3 wk ago
- Questions & Answers
- Reported - view
Re: Axiom Trend Display Name Not Modifiable
Thanks @timothy. vertin, I am seeing the same behavior. A bug report has been created to address the issue.
- smason
- 4 wk ago
- Bugs or Issues
- Reported - view
Re: Calcs string comparison like
Hi @Damon Vinciguerra, We do not have a "like" function. You would have to use embedded IF statements for each potential variation of the value or maybe the Switch() function.
- smason
- 1 mth ago
- Questions & Answers
- Reported - view
Re: Planned Development
Hi @jjones, At this point we have a release candidate, but we are waiting on Ignition to release 8.3.3 as there was a significant trending bug that has be resolved in that version when using a 3rd…
- smason
- 1 mth ago
- 1
- Roadmap
- Reported - view
Re: Calcs & Events > Broader Filtering (By GUID?)
Hi @Davin Ross, Thanks for the feature request! I know it's not included in the search filter, but in the meantime you can enable the GUID column when you click the MORE button and select Column…
- smason
- 1 mth ago
- Calculations & Events
- Reported - view
Re: Ignition 8.3 & Canary Module
Hi @pmannion, We recently discovered a significant trending bug within Ignition when multiple tags are on a Power Chart. They reported that this has been resolved in 8.3.…
- smason
- 1 mth ago
- Questions & Answers
- Reported - view
Re: How to Create an API Token (version 25)
Thanks @mattias. herrfurth! That screenshot was helpful. You should be able to access them now.
- smason
- 1 mth ago
- 1
- Identity
- Reported - view
Re: How to Create an API Token (version 25)
Hi @mattias. herrfurth, I'm not sure why they are not working for you. They work for me.
- smason
- 1 mth ago
- Identity
- Reported - view
Re: Axiom Extrapolation?
Hi @benjamin. reemsnyder, The chart shows NoData because there is no duration to that value. It is a single moment in time. Now, you could set it to use the TimeAverage aggregate (as opposed to…
- smason
- 2 mths ago
- Questions & Answers
- Reported - view

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