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Steve Mason

smason

Martinsburg, PA

1358
190
3

Joined: Mon Jun 07 15:41:47 UTC 2021

My Posts

Latest Posts

Re: Put features like "Send to Back" and "Bring to Front" on controls
Thanks for the idea@matheus. zanetti . Currently, the only way to reorder controls is using the Tree menu in the bottom-left.
- smason
- 5 days ago
- 2
- Axiom
- Reported - view
Re: How to Add an OpenID Connect Identity Provider (version 24)
@Damon Vinciguerra I don't think Step 5 was clear enough. I was using /azure because that is what I named my OpenID provider. I imagine you used Entra-ID for your Provider Display Name.…
- smason
- 9 days ago
- Identity
- Reported - view
Re: v24 Axiom not releasing View/Historian Resources
This was fixed in v24.2. The main culprit of these time out messages were generated Automated Reports. It is possible that these may still appear with open Axiom applications,…
- smason
- 9 days ago
- 1
- Bugs or Issues
- Reported - view
Re: v24 Excel Misleading Error for TVQ Limit
This was fixed in v24.1.1 The Excel Add-in requests data one tag at a time. So if the number of TVQs per tag were to exceed the Max Tvqs Per Request setting in Views, this error will be thrown.
- smason
- 9 days ago
- Bugs or Issues
- Reported - view
Re: v24.0.1 Admin\View\Trend is in UTC
This was fixed in v24.2
- smason
- 9 days ago
- Bugs or Issues
- Reported - view
Re: No Data Received Icon Not Showing - V24.1.1
@kgrindstaff This was fixed in v25.0
- smason
- 9 days ago
- Bugs or Issues
- Reported - view
Re: Axiom No License Message
@rodrigopoyanco , I managed to reproduce this error once with a TrendGraph embedded in an application, but I couldn't repeat it. In my use case, I had the screen set to an asset type.…
- smason
- 9 days ago
- Questions & Answers
- Reported - view
Re: Axiom No License Message
@rodrigopoyanco Does this happen every time you try to open Axiom or was this a one time occurrence? If it happens every time perhaps the Axiom service is not able to lease the license.…
- smason
- 9 days ago
- Questions & Answers
- Reported - view
Re: Axiom No License Message
Hi@rodrigopoyanco , What version of the software is running? Licensing changed from v23 to v24.
- smason
- 9 days ago
- Questions & Answers
- Reported - view
Re: How to Configure the CSV Collector (version 23)
@mattias. herrfurth According to development, there isn't a protocol, it's just the operating system that would try to read the files from the network drive.…
- smason
- 11 days ago
- 1
- Data Collection
- Reported - view
Re: How to Configure the CSV Collector (version 23)
Hi@mattias. herrfurth , The CSV Collector service runs under the local system account. That account may not have permission to access the network drive.…
- smason
- 11 days ago
- Data Collection
- Reported - view
Re: Read API Continuation
Hi@douglas. lawrie , I'm not a developer so I won't be able to dissect your script, but I have an example here in Postman where I am just passing in the continuation array that I get at the end of…
- smason
- 2 wk ago
- Questions & Answers
- Reported - view
Re: How to turn off Compression on SQL Collector Tags.
@brandonmcmahon The soft delete is the functionality where the Historian doesn't actually delete old hdb files, but moves them to another directory for backup or cold storage. https://helpcenter.…
- smason
- 2 wk ago
- Questions & Answers
- Reported - view
Re: Issue with Renaming a Tag in Canary using Ignition module: "Tag is Currently Being Accessed or Logged"
Hi@jasper. louage , A tag cannot be renamed or obsoleted if it is being logged to or read from. In your case, even though the tag wasn't being actively logged to anymore,…
- smason
- 2 wk ago
- 1
- Bugs or Issues
- Reported - view
Re: Font options
Hi@oscar. ortiz , Unfortunately the font options are very limited. If a control has font options, it is to change the size between Small, Normal, Large, and Xlarge.
- smason
- 2 wk ago
- Axiom
- Reported - view
Re: How to turn off Compression on SQL Collector Tags.
Hi@brandonmcmahon , Welcome to the Canary Community! Thanks for the question. By default, the Historian stores by exception whenever there is a value or quality change.…
- smason
- 2 wk ago
- Questions & Answers
- Reported - view
Re: OPC-UA Collector Certificate
Hi@timothy. vertin , Are you using the self-signed certificate that Canary generates or are you using your own that you have installed? The reason I ask is we made a change to how we generate that…
- smason
- 2 wk ago
- Questions & Answers
- Reported - view
Re: Event Aggregate Value
Hi@eric. wamsley , Currently, there is no EventEndTime parameter. I have made a request to add such parameter as others have asked for this too, but I can't say if/when it will be implemented.…
- smason
- 3 wk ago
- 1
- Questions & Answers
- Reported - view
Re: Axiom scripting class reference
Hi@alistair. frith , All of our Axiom scripting documentation can be found at https://axiomscripting.canarylabs.com.
- smason
- 3 wk ago
- Questions & Answers
- Reported - view
Re: Historian Raw Float Precision
@Shawn Rieger Good information! Thanks for the follow-up!
- smason
- 3 wk ago
- Questions & Answers
- Reported - view
Re: Raw Export Returning Duplicate Rows
@Shawn Rieger I tried this on a machine here running 24.1.1, but could not replicate it so I think we could rule the version out. Does the behavior happen every time? Is it only with certain tags?
- smason
- 1 mth ago
- Questions & Answers
- Reported - view
Re: Raw Export Returning Duplicate Rows
Hi@Shawn Rieger , You shouldn't see duplicate rows. I haven't been able reproduce this on my side. It's not a known issue, but I'm on v24.2. What version are you running?
- smason
- 1 mth ago
- Questions & Answers
- Reported - view
Re: Safe Direct Modification of MQTT Tag SQLite DB?
@Shawn Rieger We recommend stopping the entire service. Less risk involved then.
- smason
- 1 mth ago
- 1
- Questions & Answers
- Reported - view
Re: Safe Direct Modification of MQTT Tag SQLite DB?
Hi@Shawn Rieger , We have had some customers have success in doing this, but it is not something we can officially support as you will be making modifications under the covers which we cannot…
- smason
- 1 mth ago
- 1
- Questions & Answers
- Reported - view
Re: Ignition - Backfill data from SQL database
Hi @ezequiel. ansaldi , It can be done, but it's typically something one of our integrator partners would handle as there is no built-in feature to automatically do it.…
- smason
- 1 mth ago
- 1
- Questions & Answers
- Reported - view

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