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Re: Displaying Alarms Hi @sagar , Booleans are displayed as True or False on a chart. If you wanted to display the text, without the trend line, you would have to transform the data either at the source (in which case…
- Steve MasonCanary Team
- smason
- 14 hrs ago
- Questions & Answers
- Reported - view
Re: Asset Label Within Asset Template Onclick functionality Hi @ewiltshire , You could use the 'NavigateSource' property of the Asset Label to navigate to another screen in the application. No scripting needed. If the screen you are navigating to is set to…
- Steve MasonCanary Team
- smason
- 15 hrs ago
- Questions & Answers
- Reported - view
Re: cannot select tag on source tag error shown Unknown Error Failed to connect to server: LOCALHOST You're welcome @porrawut ! Glad we could figure it out.
- Steve MasonCanary Team
- smason
- 6 days ago
- Bugs or Issues
- Reported - view
Re: Print a report with a button press? Hi @hhbauss , We don't have a PRINT function but you can create Automated Reports that can run periodically at set times or after an Event occurs. Reports are a screenshot of an application or chart…
- Steve MasonCanary Team
- smason
- 10 days ago
- Questions & Answers
- Reported - view
Re: ComAddin Error with Excel This error is returned whenever the 'Require Application Add-ins to be signed by Trusted Publisher' is checked within the Trust Center>Add-ins menu. To resolve it, you can... Uncheck this box, or...…
- Steve MasonCanary Team
- smason
- 10 days ago
- Questions & Answers
- Reported - view
Re: cannot select tag on source tag error shown Unknown Error Failed to connect to server: LOCALHOST @porrawut Security had been enabled in Views, but there were no permissions configured. To fix it, I just disabled the security in Views. If you want to enable security,…
- Steve MasonCanary Team
- smason
- 2 wk ago
- Bugs or Issues
- Reported - view
Re: Java error on Axiom desktop @it. support The app.asar specified in that error gets removed after an uninstall. I'm not sure why it would still be throwing an error after reinstalling the desktop client.…
- Steve MasonCanary Team
- smason
- 2 wk ago
- Questions & Answers
- Reported - view
Re: How to Configure the CSV Collector (version 22) @mattias. herrfurth We use .NET's formatting https://docs.microsoft.com/en-us/dotnet/standard/base-types/custom-date-and-time-format-strings So, if the collector does not recognize the time format…
- Steve MasonCanary Team
- smason
- 2 wk ago
- 1
- Data Collection
- Reported - view
Re: OPC data collector: connections to redundant DCS systems Hi @martin. varela , The collector does not connect to two OPC servers simultaneously. We recommend installing a collector for each OPC server. See Understanding Canary System Architecture Options…
- Steve MasonCanary Team
- smason
- 2 wk ago
- Questions & Answers
- Reported - view
Re: cannot select tag on source tag error shown Unknown Error Failed to connect to server: LOCALHOST @porrawut We use Splashtop to make remote connections. If you can download and run the Splashtop client I can take a look at it. https://sos.splashtop.com This will generate a 9-digit code.…
- Steve MasonCanary Team
- smason
- 2 wk ago
- Bugs or Issues
- Reported - view
Re: cannot select tag on source tag error shown Unknown Error Failed to connect to server: LOCALHOST @porrawut Are you connecting with http or https? The ANONYMOUS LOGON uses http. If you are connecting with https, you will need to add the user/group to the ALLOW list within…
- Steve MasonCanary Team
- smason
- 3 wk ago
- Bugs or Issues
- Reported - view
Re: Data at 6am So these are just relative datetimes. In my example, the first "d" normalizes the timestamp to the beginning of the day, then I subtract 1 day then add 6 hours.…
- Steve MasonCanary Team
- smason
- 3 wk ago
- Questions & Answers
- Reported - view
Re: Data at 6am Hi @wbaker , You would use "d-1d+6h" to get to yesterday at 6am.
- Steve MasonCanary Team
- smason
- 3 wk ago
- Questions & Answers
- Reported - view
Re: Sunsetting Services @Tebello Masedi Much of the functionality of the Mirror service can be replaced by either dual-logging to multiple historians or by using a proxy configuration that can forward the data along to…
- Steve MasonCanary Team
- smason
- 3 wk ago
- 1
- Latest News
- Reported - view
Re: cannot select tag on source tag error shown Unknown Error Failed to connect to server: LOCALHOST Have you tried restarting the Views service?
- Steve MasonCanary Team
- smason
- 3 wk ago
- Bugs or Issues
- Reported - view
Re: cannot select tag on source tag error shown Unknown Error Failed to connect to server: LOCALHOST @porrawut , has the machine name changed recently? If you look at the Views screen, do you see a "Local Historian" view, or is it "Remote Historian"?
- Steve MasonCanary Team
- smason
- 3 wk ago
- Bugs or Issues
- Reported - view
Re: Event Description Starting with v22.1 , admins can configure an Event Start and End email. See my response here for configuring how to incorporate the trigger value into the Event Start email: https://helpcenter.…
- Steve MasonCanary Team
- smason
- 4 wk ago
- Calculations & Events
- Reported - view
Re: Event Property Value for Beginning and End of Event Hi @brunoj If you want to include the starting value that triggered the event, you will need to create a variable expression that you can then pass into the 'Event start' email.…
- Steve MasonCanary Team
- smason
- 4 wk ago
- Calculations & Events
- Reported - view
Re: Automated Report Schedule Feature Request Gotcha. That makes sense.
- Steve MasonCanary Team
- smason
- 4 wk ago
- Bugs or Issues
- Reported - view
Re: cannot select tag on source tag error shown Unknown Error Failed to connect to server: LOCALHOST Hi @porrawut , Can you verify that the Views service is running? If it is running, can you check to see who is granted access within Views tile>Configuration>Access?…
- Steve MasonCanary Team
- smason
- 1 mth ago
- Bugs or Issues
- Reported - view
Re: Automated Report Schedule Feature Request Hi @Laura Strydom , That error is unrelated to automated reports. That error is indicating that some thing from that IP address is requesting a file from the path specified,…
- Steve MasonCanary Team
- smason
- 1 mth ago
- Bugs or Issues
- Reported - view
1
Sunsetting Services
Starting in version 23 of next year, the following applications will no longer be included or compatible with the rest of the Canary suite: Mirror HDA Server Trend Link If wishing to use these…
- Steve MasonCanary Team
- smason
- 1 mth ago
- 3 replies
- 40
- 1
- Latest News
Re: OPC UA Collector Group Gone @wbaker Great to hear! There's a chance that bug fix may come sooner than later. If you haven't already, you can "Follow" the Canary System Release Notes so you are alerted when the next release is…
- Steve MasonCanary Team
- smason
- 1 mth ago
- Bugs or Issues
- Reported - view
Re: OPC UA Collector Group Gone Hi @wbaker , This is a known bug that will be fixed in the next release, 22.2. In the meantime, you might be able to modify the . ocf file under the covers.…
- Steve MasonCanary Team
- smason
- 1 mth ago
- Bugs or Issues
- Reported - view
Re: MQTT Collector Overview (version 22) @george. tian could you open a ticket with support@canarylabs.com ? I'm not sure what is prohibiting the collector from the seeing the cert.
- Steve MasonCanary Team
- smason
- 1 mth ago
- Data Collection
- Reported - view

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