Skip to main content

Canary Community

Welcome to the community!

Steve Mason

smason

Martinsburg, PA

1774
284
4

Joined: Mon Jun 07 15:41:47 UTC 2021

My Posts

Latest Posts

Re: Axiom application and chart getting grayed out randomly and not able to save or open.
Thanks @h james , I think I was able to replicate what you are explaining. It appears to be a bug to me. In regard to v22, if you embedded a previously saved chart,…
- smason
- 16 hrs ago
- 1
- Bugs or Issues
- Reported - view
Re: Control auto width / height documentation
Hi @Lane Olsen. Thanks for bringing this to our attention. I updated this article to include the information: https://helpcenter.canarylabs.com/t/83ypf8h/application-shortcuts-version-26.…
- smason
- 18 hrs ago
- 1
- Axiom
- Reported - view
Re: How to Remove OPC Collector Sessions
Hmm that's odd. Are you logged into the local machine where the Collector is installed or are you connecting remotely using the Canary Admin client? Just curious if maybe there's a discrepancy…
- smason
- 3 days ago
- Questions & Answers
- Reported - view
Re: OPC/Custom Functions for Calc Server Error
Hi @erice, Axiom is a little bit different in that it can use a partial interval as it grows throughout the set interval. You can do something similar to this using the ResettingAnchoredInterval…
- smason
- 3 days ago
- Questions & Answers
- Reported - view
Re: Axiom application and chart getting grayed out randomly and not able to save or open.
Hi @h james, The reason some of those files are grayed out is because they are applications, and the file you are trying to save is a chart. Charts and applications no longer have their own separate…
- smason
- 3 days ago
- 1
- Bugs or Issues
- Reported - view
Re: Importing Events
Hi @jbaker, The Calcs & Events service underwent some major changes in v25.4. I cannot reproduce what you are seeing in v25.3, but that may very well have been resolved in v25.4.…
- smason
- 3 days ago
- Bugs or Issues
- Reported - view
Re: Axiom scheduled report get deleted if Axiom.Reports got error at scheduled time.
So this is the expected behavior, although it may be too aggressive. Currently, if a report cannot find the charts/applications it needs, it cannot run.…
- smason
- 3 days ago
- 2
- Bugs or Issues
- Reported - view
Re: Axiom Trend Display Name Not Modifiable
This was fixed in v26.0.
- smason
- 3 days ago
- 1
- Bugs or Issues
- Reported - view
Re: Trend Chart - Scale Range Dropdown Not Working
This was fixed in v26.0.
- smason
- 3 days ago
- 1
- Bugs or Issues
- Reported - view
Re: Canary User search option not featured in V25
Hi @h james, The way in which we authenticate users drastically changed in v24 with a whole new Identity service. Although we support Windows AD, we are not strictly tied to it.…
- smason
- 3 days ago
- 1
- Bugs or Issues
- Reported - view
Re: How to Remove OPC Collector Sessions
Hi @kirsty. galvin, You can remove Sessions and Groups from the Configuration screen.
- smason
- 6 days ago
- Questions & Answers
- Reported - view
Re: Backfill To vs Remove Old Data
Hi @frank. zhao , The calc engine can find the data range for each asset instance. Within the U/I, I believe it shows the most inclusive date range where you may only have one asset instance with…
- smason
- 6 days ago
- Questions & Answers
- Reported - view
Re: Donut Gauge Control (version 25)
Hi @alberto-esparza , Currently, the Donut Gauge does not have any formatting options. If you would like, you can submit a feature request on the Help Center: https://helpcenter.canarylabs.…
- smason
- 6 days ago
- Applications
- Reported - view
Re: Axiom trend zooming
Hi @Lane Olsen, Starting in v25.2, you can use a click-and-drag technique to find a delta while still in the Cursor mode. The Delta mode would only be needed if using a touch screen.
- smason
- 2 wk ago
- Axiom
- Reported - view
Re: Axiom list box IsMultiSelectEnabled
Hi @Lane Olsen, That is not the intent as you suspected. If IsMultiSelectedEnabled = false, it should force the user to always have one selected. We have created a work item to address this in a…
- smason
- 1 mth ago
- 1
- Questions & Answers
- Reported - view
Re: Trend Chart - Scale Range Dropdown Not Working
Hi @mattias. herrfurth, This stems from the same issue reported here: https://helpcenter.canarylabs.com/t/y4yp8qn/axiom-trend-display-name-not-modifiable.…
- smason
- 1 mth ago
- 1
- Bugs or Issues
- Reported - view
Re: Repeated "View not found" errors logged
Hi @kevinhasler, Are the server names it is referencing once the name of the current historian? If you wanted to rule out the web API, you could configure the system to log the API requests coming in:…
- smason
- 1 mth ago
- Questions & Answers
- Reported - view
Re: Event Hash and ID
@Damon Vinciguerra ID was introduced in 25.4 with the new Calcs & Events functionality which you can display within the Events Table in Axiom and in a Trend Graph when when you're displaying events.…
- smason
- 1 mth ago
- 1
- Questions & Answers
- Reported - view
Re: Event Hash and ID
Hi @Damon Vinciguerra, Hash and ID are unique within the database and will change if the events are re-backfilled. They're mainly used for internal purposes,…
- smason
- 1 mth ago
- Questions & Answers
- Reported - view
Re: Duplicating Calcs Within a Calc Group
Hi @mcewenc, The Calcs & Events U/I changed in 25.4. One of those changes being what you mentioned.
- smason
- 1 mth ago
- Calculations & Events
- Reported - view
Re: Axiom Chart - Break in Data isn't reflected in Chart Data
@Yvon Vincent We do recommend installing a SaF service local to the gateway and configuring the module to use it, as it can buffer data in the event there is a disconnect between Ignition and Canary.…
- smason
- 1 mth ago
- 1
- Questions & Answers
- Reported - view
Re: OPC UA Collector performance issues
Hi @michal. frydrych, The OPC Collector U/I can become sluggish when adding thousands of tags to a session, or even if you're browsing for tags and come across a branch that has a lot of tags.…
- smason
- 1 mth ago
- Bugs or Issues
- Reported - view
Re: Axiom Chart - Break in Data isn't reflected in Chart Data
@Yvon Vincent At this point, I recommend reaching out to support@canarylabs.com so we can create a ticket and further investigate. Based on that last screen shot, something is amiss,…
- smason
- 1 mth ago
- 1
- Questions & Answers
- Reported - view
Re: Ignition 8.3 & Canary Module
The module has been released! Thank you for your patience. You can download the module from our support page or by following the link from the documentation.
- smason
- 1 mth ago
- 2
- Questions & Answers
- Reported - view
Re: Axiom Chart - Break in Data isn't reflected in Chart Data
@Yvon Vincent That should be fine. I would be more interested in seeing a screenshot of the actual data values within the Historian tile as it pertains to one of these gaps.…
- smason
- 1 mth ago
- Questions & Answers
- Reported - view

1 2 3 4 5 34

Back to top

Home

View all topics