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Steve Mason

smason

Martinsburg, PA

1066
150
2

Joined: Mon Jun 07 15:41:47 UTC 2021

My Posts

Latest Posts

Re: Event gives an error message
Hi@morgan. messer , The event configuration looks good. In order for email notifications to work, the system must be configured to do so. See https://helpcenter.canarylabs.…
- smason
- 5 days ago
- Questions & Answers
- Reported - view
Re: Canary Installer for just the Client Tools
OK. I will send you a link directly to download the silent install. Instructions are contained within the ReadMe file.
- smason
- 6 days ago
- 1
- Excel Add-in
- Reported - view
Re: Add metadata to Asset Types instead of just tags
@alistair. frith Meta data or properties are applied at a tag level. These properties could come from the data source when they are logged with the data.…
- smason
- 7 days ago
- Virtual Views
- Reported - view
Re: Canary Installer for just the Client Tools
@enilsen5 What version do you need?
- smason
- 7 days ago
- Excel Add-in
- Reported - view
Re: Excel Add-In Only pull when needed
Hi@enilsen5 , This has been fixed in the latest version, 24.1. If you do not have that version already, you can request it here: https://canarylabs.com/support
- smason
- 7 days ago
- 1
- Excel Add-in
- Reported - view
Re: Displaying Unit property in Axiom
@alistair. frith If you import the properties into a DataSet, they would get stored in the latest file in that DataSet. Then as the Historian creates a new file at midnight,…
- smason
- 9 days ago
- Questions & Answers
- Reported - view
Re: Assign Asset to 2nd level of all tags
@Damon Vinciguerra An Area has to start with two branches. So if we get to the 2nd branch in the hierarchy, we know we are at the Area level. That's why we would assign it to the 2nd branch,…
- smason
- 12 days ago
- Questions & Answers
- Reported - view
Re: Assign Asset to 2nd level of all tags
@Damon Vinciguerra In RegEx, the period means "any character". To escape that functionality or any other character's functionality, you prepend it with a backslash. So "\.…
- smason
- 12 days ago
- Questions & Answers
- Reported - view
Re: Update Value Boxes based on Time/Date
@nicholas. portz With a little bit of help from Chat GPT and a developer, I think I got something that will work for you. Try this and see: public void DateTimePicker1_OnDateTimeChange(object sender,…
- smason
- 12 days ago
- Questions & Answers
- Reported - view
Re: Assign Asset to 2nd level of all tags
Hi@Damon Vinciguerra , I think rule 6 here will work for you. ^.+?\..+?\.
- smason
- 12 days ago
- Questions & Answers
- Reported - view
Re: Displaying Unit property in Axiom
If a tag does not have a Units property, it will return Undefined. Another option is to just include the unit value in the ValueBox itself after the value.…
- smason
- 12 days ago
- Questions & Answers
- Reported - view
Re: The Administrator may have had a problem connecting with the Identity Service.
Hi@paul. liu , Is the Identity service local to the Admin service you are connecting to?
- smason
- 12 days ago
- Bugs or Issues
- Reported - view
Re: Historian saves tag path but no data
@gilbert. delgado Glad you could resolve your issue! The data was probably buffering because it exceeded the tag license threshold in the historian.
- smason
- 13 days ago
- Bugs or Issues
- Reported - view
Re: Date & time functions in calculations
Hi@alistair. frith , You're best bet is to use the DurationSinceDateTime('year'). This will output the number of milliseconds since the start of the year which you could convert into days.…
- smason
- 13 days ago
- 1
- Questions & Answers
- Reported - view
Re: Recurring hdb Reference Count Errors
Hi@john. patanian , No cause for concern. They are internal warnings and can be safely ignored.
- smason
- 2 wk ago
- Questions & Answers
- Reported - view
Re: Pie Chart
@jonathan Thanks for the feedback! I don't know if there will be a 24.2 this year, or if it will go into 25.0. There's still a lot to be done before the next major release.
- smason
- 2 wk ago
- Axiom
- Reported - view
Re: Update Value Boxes based on Time/Date
Hi@nicholas. portz , This script will update a ValueBox using the DateTime Picker. public void DateTimePicker1_OnDateTimeChange(object sender, DateTime dateTime) { string startTime = dateTime.…
- smason
- 2 wk ago
- Questions & Answers
- Reported - view
Re: Ignition Module system.tag.browseHistoricalTags()
You're welcome @deon. korb Thanks for the feedback!
- smason
- 2 wk ago
- Questions & Answers
- Reported - view
Re: Ignition Module system.tag.browseHistoricalTags()
Hi@deon. korb , Canary's /browseTags function is hooked up to Ignition's system.tag.browseHistoricalTags() function. If you turn on trace debugging on the ViewsServiceAPI class in the gateway,…
- smason
- 2 wk ago
- Questions & Answers
- Reported - view
Re: MQTT Collector Doesn't Honor DataSet Name Change
Hi@Damon Vinciguerra , If you change the DataSet, that change will only affect new tags that are logged from that point forward. When the collector picks up a tag,…
- smason
- 2 wk ago
- Bugs or Issues
- Reported - view
Re: Time Since False
@Damon Vinciguerra That is correct. It looks at the last raw value, not the time-extended value. Setting the 2nd parameter to true or false would have no bearing in this scenario as it is only used…
- smason
- 2 wk ago
- Questions & Answers
- Reported - view
Re: Simple calculation. Don't understand where the results go
Hi@alistair. frith , Your calculation looks good. I just think it's a matter of understanding the output destination. The first branch in your output name (in this case,…
- smason
- 2 wk ago
- 1
- Questions & Answers
- Reported - view
Re: Obsolete tags
@Damon Vinciguerra I'm not sure what would've been holding on to an obsoleted tag. Once a tag is flagged for obsoletion, it is no longer available to clients.…
- smason
- 2 wk ago
- Questions & Answers
- Reported - view
Re: Missing 'End of Event' Email Notifications
@Patch Hyland Strange. I would suggest opening a support ticket with support@canarylabs.com. Include the link to this post. It may be beneficial to look at the…
- smason
- 2 wk ago
- 1
- Questions & Answers
- Reported - view
Re: Obsolete tags
Hi@Damon Vinciguerra , I think the original post was from a pre-24 version using Sender/Receiver, not SaF. I was able to replicate the same error, but that may be the expected behavior with the new…
- smason
- 2 wk ago
- Questions & Answers
- Reported - view

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