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Steve Mason

smason

Martinsburg, PA

1,543
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Joined: 07 Jun 2021

My Posts

Latest Posts

Re: Handling Async or Out-of-Order Data in Canary SQL Collector and MQTT
Hi @adand, Both Collectors are able to insert historical data if it's arriving out of order. Now, it's not ideal if it constantly doing this because the historian is not as proficient in inserting…
- smason
- 23 hrs ago
- Questions & Answers
- Reported - view
Re: How to configure Dead Band Setting in Axiom Canary Labs
@kris. zawada If you know the version of the software that is currently installed, I can send you a link to download the installer. (Downloads are not currently publicly available.…
- smason
- yesterday
- Questions & Answers
- Reported - view
Re: Axiom error message
Hi @Shawna, I'm not really sure what causes that error. There isn't enough information to go off of. I'm surprised there isn't more information in the message log.…
- smason
- 3 days ago
- Questions & Answers
- Reported - view
Re: Canary Clients to Identity
@Salah Uddin Munis Yes, Axiom will communicate with Identity over 55351.
- smason
- 4 days ago
- Questions & Answers
- Reported - view
Re: How to configure Dead Band Setting in Axiom Canary Labs
@kris. zawada , the Canary Admin is found within our installer. It gets installed automatically along with our other services, but you can choose to install it separately on a client machine if you…
- smason
- 4 days ago
- Questions & Answers
- Reported - view
Re: Canary Clients to Identity
Hi @Salah Uddin Munis, Starting in v25.0, Axiom uses a reverse proxy to forward calls onto the Identity service to authenticate users when they log in. So the Identity service is still involved,…
- smason
- 4 days ago
- 1
- Questions & Answers
- Reported - view
Re: Admin Client Preferences Lost on Upgrades
Hi @deon. korb, That's kind of annoying. I'll talk with development and see if we can improve that.
- smason
- 4 days ago
- 1
- Questions & Answers
- Reported - view
Re: How to configure Axiom Canary Labs to export in ISO Time Format?
@kris. zawada We don't license the API, so wherever there is a Views service, you should be able to hit the Read API. It listens on port 55236.
- smason
- 6 days ago
- Questions & Answers
- Reported - view
Re: How to configure Axiom Canary Labs to export in ISO Time Format?
Hi @kris. zawada, Unfortunately, Axiom only outputs the timestamps in the client's local time. A user can change their time zone settings from the Preferences menu if that's of any benefit.…
- smason
- 6 days ago
- Questions & Answers
- Reported - view
Re: Axiom Display Abbreviated Day of the Week
Hi @timothy. vertin, You can use 3 d's to display the abbreviated version or 4 d's to display the full name. {Time:MM/dd/ddd} = 10/31/Fri {Time:MM/dd/dddd} = 10/31/Friday
- smason
- 8 days ago
- Questions & Answers
- Reported - view
Re: Highly Available Axiom
@Damon Vinciguerra Correct. If it was just a failover scenario and only one Axiom service was writing to the database, you could get away with just using SQLite.…
- smason
- 8 days ago
- 1
- Questions & Answers
- Reported - view
Re: Highly Available Axiom
Hi @Damon Vinciguerra, Yes. You would want to configure both Axiom services to use the same MSSQL database provider and the same User Data file path. The file path should be a UNC file path.…
- smason
- 10 days ago
- Questions & Answers
- Reported - view
Re: Stats on tag usage
Hi @Damon Vinciguerra, I don't think we have anything that granular. There are some analytics at a view level in the bottom left window, but that's all really.
- smason
- 10 days ago
- Questions & Answers
- Reported - view
Re: How to configure Dead Band Setting in Axiom Canary Labs
Hi @kris. zawada, By default, Canary's OPC Collector uses the "Absolute" deadbanding option and bases it on the value within the DEADBAND column. The default value is 0 so there shouldn't be any…
- smason
- 10 days ago
- Questions & Answers
- Reported - view
Re: Show Dataset Name in Deletion Dialog for Sanity Check
Hi @Shawn Rieger, This has been released in v25.4.
- smason
- 12 days ago
- General
- Reported - view
Re: Add a CalculatedByGUID Reference
Hi @bmhargis, This functionality has been released in v25.4. There is a column header "GUID" you can enable on the main calc screen when you click MORE button.
- smason
- 12 days ago
- Calculations & Events
- Reported - view
Re: Migrating historical Pi data and tags into a new Canary historian.
Hi @jjewson, Canary has developed utilites to move historical data from Pi either via their WebAPI or thru PiAFSDK. Canary makes these utilities available to our system integrator partners who can…
- smason
- 12 days ago
- General
- Reported - view
Re: How to export RAW data from Canary in Chart Trend
Hi @kris. zawada, When you go to export the data, you will want to set the Aggregate Interval to 00:00:00. When that happens, you'll see the Row Count update to show "Raw".…
- smason
- 2 wk ago
- Questions & Answers
- Reported - view
Re: Email alert if Canary Admin, Messages count in last x hours > set limit
Hi @James Wise, If you have the Diagnostic Health tags enabled through the Admin tile, there is a [MsgLogErrorsLast2m] which measures the number of errors in message log for the last two minutes.…
- smason
- 2 wk ago
- General
- Reported - view
Re: Maximum number of users in Canary System
Hi @apermag, There is no known limit of Canary users that can be in the system. Users are stored in a SQLite database, so it should be able to handle as many as you need.
- smason
- 2 wk ago
- Questions & Answers
- Reported - view
Re: Stagger OPC DA Poll Times
Hi @Damon Vinciguerra, We don't have a way to stagger the "polling" times, whether you split it across 7 sessions or 7 groups within a session. Perhaps there is something on the OPC server side that…
- smason
- 2 wk ago
- Questions & Answers
- Reported - view
Re: RSLinx and FactoryTalk SE
@ejazk1091 You can use this link as it the equivalent for version 25: https://helpcenter.canarylabs.com/t/h7yfymq/how-to-configure-the-opc-da-collector-version-25.…
- smason
- 2 wk ago
- Questions & Answers
- Reported - view
Re: Folders in Calcs & Events
This has been released in v25.4. See https://helpcenter.canarylabs.com/t/q6y1jwq/calcs-events-tile-version-25#jobs-screen
- smason
- 3 wk ago
- 1
- Calculations & Events
- Reported - view
Re: Cache OIDC Credentials in Admin Tool
@Damon Vinciguerra, This functionality has been released in v25.4
- smason
- 3 wk ago
- 3
- General
- Reported - view
Re: Add recalculate over a specific TimeRange in the past
Hi @davide rencurosi, We don't have backfill option for a specific time interval in the past, but v25.4 (coming soon) will have the option to select which assets you want to backfill if you don't…
- smason
- 3 wk ago
- Calculations & Events
- Reported - view

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