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Re: WriteAPI - Method not implemented" @dhgokul I'm not sure then. Can you open a ticket by emailing support@canarylabs.com and we'll continue troubleshooting from there?
- Steve MasonCanary Team
- smason
- 18 hrs ago
- Questions & Answers
- Reported - view
Re: WriteAPI - Method not implemented" @dhgokul I think I see the issue. The Read API has a "v2" as this is the 2nd iteration of that API. The Sender API, however, is still on "v1". Try replacing v2 with v1 and see if that resolves the…
- Steve MasonCanary Team
- smason
- 18 hrs ago
- Questions & Answers
- Reported - view
Re: WriteAPI - Method not implemented" Hi @dhgokul ! What is the full url you are using? Are you using the Sender API port: 55253 or 55254 . These are different than the Read API ports: 55235 and 55236 .…
- Steve MasonCanary Team
- smason
- 19 hrs ago
- Questions & Answers
- Reported - view
Re: SSL Certification problem - Web API @willis, If this is for the API, you should be configuring the Views service to use this cert under Views tile>Configuration tab. Once you point it to the new cert using SubjectName or Thumbprint,…
- Steve MasonCanary Team
- smason
- 11 days ago
- Bugs or Issues
- Reported - view
Re: SSL Certification problem - Web API Hi @willis , The certificate that Canary generates is a self-signed certificate so it is not a trusted certificate. You may need to install a trusted certificate on the Canary machine and configure…
- Steve MasonCanary Team
- smason
- 2 wk ago
- Bugs or Issues
- Reported - view
Re: Best practices for OPC UA logging, Dataset naming, and asset model for one OPC server that includes multiple machines Hi @James Wise ! What you are doing is good. 68 tags is very small. Splitting those up into their own dataset would be overkill, and since it's all coming from the same server,…
- Steve MasonCanary Team
- smason
- 2 wk ago
- 1
- Questions & Answers
- Reported - view
Re: MS EXCEL RTD() Hi @kevin. reyes , I'm not familiar with that function as we've never encountered that request before, but based on my brief research it sounds similar to a new feature we have in our add-in that…
- Steve MasonCanary Team
- smason
- 3 wk ago
- Questions & Answers
- Reported - view
Re: Axiom trend chart embedded view parametrization Hi @jon. forbord , You can do that using the 'TimeDuration' and 'TimeEnd' parameters found here, Chart URL Parameters !
- Steve MasonCanary Team
- smason
- 1 mth ago
- 1
- Axiom
- Reported - view
Re: Edit Historical Data Hi @mike. dash , We do not allow a user to delete specific data from a dataset unless they are deleting the entire dataset or a daily file from that dataset.…
- Steve MasonCanary Team
- smason
- 1 mth ago
- Questions & Answers
- Reported - view
Re: How to Configure the MQTT Collector (version 21) @mike. dash , as a follow-up, the Data Gen will have support to publish properties in the official v22.0 release.
- Steve MasonCanary Team
- smason
- 1 mth ago
- Data Collection
- Reported - view
1
Log4j Vulnerability
We would like to assure our Canary customers that the Log4j library is NOT utilized anywhere in our software, past or current versions. If you have any concerns,…
- Steve MasonCanary Team
- smason
- 1 mth ago
- 55
- 1
- Latest News
Re: How to Configure the MQTT Collector (version 21) Hi @mike. dash Here is the format we're expecting: { "timestamp": 1639144921494, "metrics": [ { "name": "RAFTS-HQ/Drilling/Auto_Driller_BIT_Position", "alias": 1, "timestamp": 1639144914000,…
- Steve MasonCanary Team
- smason
- 1 mth ago
- Data Collection
- Reported - view
Re: How to Configure the MQTT Collector (version 21) @mike. dash SparkplugB metadata is meant to describe binary data being passed across a Sparkplug payload. An example would be the binary contents of a file and the metadata would be the filename and…
- Steve MasonCanary Team
- smason
- 1 mth ago
- Data Collection
- Reported - view
Re: Tag name in value box Hi James! Unfortunately we don't have that functionality. The value box will only display a value, time, and/or quality (tvq). A label is probably the best option for what you are doing.…
- Steve MasonCanary Team
- smason
- 1 mth ago
- 1
- Questions & Answers
- Reported - view
Re: Canary Sender Buffer Capabilities Hi @jesus . Here is some more information if you would like to change those limits. https://helpcenter.canarylabs.com/t/83hj322/configuring-disk-space-limit-for-senderhistorian-version-21
- Steve MasonCanary Team
- smason
- 2 mths ago
- Questions & Answers
- Reported - view
Re: Pie Chart Hi Nick, At this time there are no formal plans to incorporate this feature, but that doesn't mean it won't be considered in the future. Currently, the features we have committed to building are…
- Steve MasonCanary Team
- smason
- 2 mths ago
- Axiom
- Reported - view
Re: Sender API functions Hi @abdullah. naeem , If using the http Sender API, the port number number should be 55253, not 55235. 55235 is the Read API which does not have a getSessionToken method which is why you are…
- Steve MasonCanary Team
- smason
- 2 mths ago
- 1
- Questions & Answers
- Reported - view
Re: Default Axiom to a 24-hour clock Sure! After much investigation, I finally have a clear understanding of how the Axiom client determines the date/time format. The date/time format is dependent upon the language setting of the…
- Steve MasonCanary Team
- smason
- 2 mths ago
- Questions & Answers
- Official response
- Reported - view
Re: OPC DA/Canary Logger Admin - Divide tag by 10 Hi @James Wise . You sure can. "x/10" is what you need in that column.
- Steve MasonCanary Team
- smason
- 3 mths ago
- Questions & Answers
- Reported - view
Using the Canary MQTT Publisher
- Steve MasonCanary Team
- smason
- 3 mths ago
- 10
- Coaching Sessions & Webinars
20

Oct

Using the Canary MQTT Publisher

Wed Oct 20 2021 at 1:30 PM - 2 PM CDT

https://canarylabs.zoom.us/webinar/register/WN_jehU-j0LREqKvi9SxF-Z6w

1 going
Re: Why does my ODBC query return a value of NaN? Hi @Big_Bird ! A value of 'NaN' (Not A Number) will be returned if no data exists within the time interval in which the user is requesting data.
- Steve MasonCanary Team
- smason
- 3 mths ago
- Questions & Answers
- Reported - view
Re: Required internet connection speed? Hi @dasmuller2 . Unfortunately there is no such configuration. Axiom requires a reliable connection as it is constantly requesting data from the Views service, especially when it is in live mode.
- Steve MasonCanary Team
- smason
- 3 mths ago
- Questions & Answers
- Reported - view
Re: Remote Admin App Crashes During Copy Hi @james. h. schneider ! Are the collector and historian on the same version? If so, what version is it? I have tested this in my environment and can't reproduce the same behavior.
- Steve MasonCanary Team
- smason
- 4 mths ago
- Bugs or Issues
- Reported - view
Re: More Responsive Calculations View in Canary Admin Hi @laruer ! There have actually been improvements made to the Status window that will be available in v21.4. You should see a considerable difference.
- Steve MasonCanary Team
- smason
- 4 mths ago
- Calculations & Events
- Reported - view
Re: Converting tag value like Excel could do with HEX2DEC You're welcome @James Wise ! Glad we could help.
- Steve MasonCanary Team
- smason
- 4 mths ago
- 1
- Questions & Answers
- Reported - view

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