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Java error on Axiom desktop

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uwe java

user has this pop up java when we start Axiom 

i already try those workaround and no success

 

  1. Uninstall the Axiom desktop client
  2. Remove the C:\Users\{user}\AppData\Roaming\Axiom folder
  3. Reinstall the client

 

need help thanks you 

2 replies

null
    • smason
    • 2 yrs ago
    • Reported - view

    it. support The app.asar specified in that error gets removed after an uninstall. I'm not sure why it would still be throwing an error after reinstalling the desktop client. The process you mentioned of removing the files is for a different error pertaining to the Roaming directory. This is coming from the Local directory. Could you send us the app.asar file? What version of Canary is installed?

    • it_support
    • 2 yrs ago
    • Reported - view

    Hello Steve thanks for reply 

    version is 21.1.2.0  , i ask my user tp provide me the file app.asar i will reply when i will get it 

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