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Customize Support Link on Axiom Error Page

Feedback / Product Ideas and Feature Requests / Axiom

Right now, the error page in Axiom shows a small link at the bottom right "Need Help? Contact Support". The link takes users to a new email sending to support@canarylabs.com.

It would be great if we could customize the wording of this link, the email address it's sending to, and the subject of the email, along with an optional telephone number. This could be done by including a few extra settings in the global section of the Axiom settings.json file (see image 2).

Attached images:

1. Mock up of customized error page.

2. Additional entries into the Axiom settings.json for configuring the error page.

3. Default error page

4. Default email template

5. Customized email template

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  • 2 yrs agoLast active
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