Questions & Answers Category

Issues with Publisher crashing on start.

I'm seeing a problem where Canary starts up but the publisher immediately crashes. When I look at the event viewer I see the following as a .Net runtime error: Application: CanaryPublisher.…

Trend Chart Start Time Control

If I have multiple trend charts on a screen, is it possible to connect all of them to a single Date/Time picker so all the charts always show the same time range?

Axiom - Have App reset data at a certain time

I am wanting to make an APP on Axiom that shows data during a certain shift. I want to show averages, totals, and current status on certain tags for the shift.…

Interpolation of trends

I am a new user to Axiom, but it appears that it doesn't interpolate when drawing trends. The result is that I am getting sawtooth trends as I zoom into data.…

How edit an email on Event Trigger?

Hi. I need edit a body of e-mail, that will send, when event was triggered. But in the screen that I create the event I don't have a button "EDIT EMAIL"(the side of Notify Email).…

Axiom and NAT/Port Forwarding

Hi All, Having an issue with loading the Axiom UI. Users connecting from outside the network are unable to load Axiom but it works fine for users on the network.…

Expecting Zero Warning

My message log contains a lot of these warnings: What do they mean? Will this cause issues for the historian?

• Answered

Problem rounding in OPC DA Collector

I'm having issues using the "Round" function in "Data Transform" in OPC DA Canary Logger Administrator (Canary version 22). I have tried things like Round(x,…

• Answered

Loggers Stops sending data

Hi, I have the version 21.4.0.21273 installed in two different machines, but I have a problem of receiving data from one of them. In the CanaryAdministrator/Logger,…

Can't log in to Axiom

I am trying to log in to AXIOM, but when I do so I see the following message: Oops. A problem occurred Failed to obtain session token. See error log for details.…

Change time axis on every trend graph in Axiom application?

Hi! Does anyone know if there is a native way to change the timestamp axis on every graph in an Axiom application at once? I have multiple graphs in an app and it would be nice to zoom in to a…

Applications, dashboards, reports..

What are the differences between applications, dashboards, and reports? How are collections of the above organized and exposed to end users? URLs? A menu or navigator, etc?

Command line install?

Is there a command line installer available for Canary? I am needing commands to install Canary with specific components, if possible, to work with our configuration management software. Thanks

Showing Value as Text

I have a tag (integer) that is 0 - 9; I want to show a text for the value itself. Such as, '0' as OFF, '1' as ON, '2' as FAULT, etc. Is there a formatting option for ValueBox like this?

Trigger Webservice/API call when tag value changes

Not sure we need/want this but checking our options..... We have a packing line connected to Canary. There is a photo eye on that line towards the end.…

Connecting directly to ControlLogix PLC without OPC

Hi All! We need to run a small automated report on an AB 1756-L81E (ControlLogix) on Axiom. There is no OPC UA server, and we would like to access the data without it.…

• Answered

Connecting Rstudio with Canary.

Hello, I did started study about R Language, I need help to connect Rstudio to the canary database. Can some one help me with this?

OPC DA Collector - Data Transform - NoOutput

Hi, I have an instrument that sends negative values when not in function (ex: -9999). I want to filter these values. The following OPC DA Data Transformation works fine: (x<0?(0):…

Automated Excel Entry

Hello, I have an excel sheet, and I would like to take a data tag and put it into a particular cell on a schedule automatically, is this possible? I am new to Canary.

• Answered

How to create "Internal" tags for Data Entry

I want to use the Data Entry control to manually log Lab results data. How do I create the tags needed ? These tags do not come from PLCs or any other device, they would be "Canary Internal" tags.

• Answered

Displaying Alarms

Hello! I have added near 1,000 alarms (boolean), and I want to be able to show a chart with text only when these are true. How can I do that?

Asset Label Within Asset Template Onclick functionality

I have been trying to do some scripting so that when you click on an Asset Label within an Asset Template it will take you to a certain page. It seems easy enough,…

Script to show/hide controls based on User

I need to hide or show some controls depending on the current loggued user.

ComAddin Error with Excel

Excel displays a security warning and returns a ComAddin Error after installing Canary's Excel Add-in. How can I resolve this?