Questions & Answers Category

UFL collector fails to start

I have installed the UFL collector, following https://helpcenter.canarylabs.com/t/m1y8gkj/how-to-configure-the-csv-collector-version-24 but after installation, the install folder looks different:…

• Answered

CSV Collector Propertynames and PropertyOffsets

I'm a newbie, Can someone give me an example of how to use propertynames and propertyoffsets in SAF_Import.config file?

Consume csv files without the Engineering units row

Hi everyone, I have an operator's logs screen in Ignition processed as a dataset, which I later export as a csv file for Canary's csv collector to consume.…

Migrate GE historian data to Canary

Hi folks, has anyone experienced such a data motion from GE to Canary? I was thinking at using HDA client but Canary lacks that, right? So it’s only CSV and SQL? The db is 10gb+ so CSV might be hard.…

CSV Collector only scans folder on service start

Hi - I have a CSV collector pulling in files from a remote site. The collector scans the folder when I start the service and correctly picks up the number of files to process.…

How to export trends as a CSV file with more DECIMALS?

Hello all, I am running into an issue regarding exporting trends to CSV files. I can easily export the values for the timeframe I need, but it won't export with any decimal places?…