Questions & Answers Category

Axiom Chart - Break in Data isn't reflected in Chart Data

I have a situation where we had a power outage for about 3.5 hours and when looking at the chart data, the unchanged data is what is shown in the charts during this power outage.…

Axiom error message

Is there information available for this error message? I do not see anything that looks related in the message log.

Canary Clients to Identity

When a user logs into Axiom (via browser), does the Axiom Core service authenticate directly with the Identity Service (port 55351 gRPC), or does it rely on the Views Service as an intermediary to…

Axiom Display Abbreviated Day of the Week

Good day folks! Is there a way to display the date, in a value box, in the following format {Time:MM/dd} with the day of the week like Sun, Mon, Tues, etc.? Hoping to get a display like 10/31/Fri etc.…

• Answered

Highly Available Axiom

Has anyone attempted to run Axiom HA. The typical scenario would be 2 web apps behind a network load balancer and talked to a single database as the backend.…

Como usar el IFrame para mostrar una camara IP de NVR

Hola, tengo un NVR de Dahua de donde puedo consultar utilizando una URL RTSP. Quiero mostrar la cámara en vivo mediante Axiom utilizando IFrame, sin embargo al momento de colocar el URL no se puede…

A Few Axiom Folder Security Questions

In 25.3.1, are we still restricted to just Public, ReadOnly, and your personal folder at the top level? For instance can I add a new folder called Environmental at the top?…

Is there a way to use multiple buttons that open the same screen but in different AssetInstance contexts?

I have a display/screen that is simply an image of a map, that has some buttons on top of it where specific machines are, I want all the buttons to open the same display/screen but using different…

• Answered

Axiom Data Entry Control (version 25) PORT usage

Does Axiom Data Entry Control (version 25) still use port 55257 (as in previous versions), or does it now use port 55291 via Store & Forward (grpc API) ?

Build an Axiom screen that provides data based on a tag value

Hello I'm trying to see if there is an (easy) way to build an Axiom screen that fulfils the following requirements: A combo with possible tag values for a given tag (let's say,…

Axiom Error: NullReferenceException

Hi, I get loads of these errors: It is a fairly busy application, with loads of components, including many charts and sparkline. The error only alludes to Screen1,…

Questions about the Scripting functionality in Axiom

I am trying to add the functionality of a time range picker that effects all the controls in an axiom application that would probably be in multiple applications in multiple screens and I had a few…

• Answered

Change Asset Type in Panel with Script

Is there a way to change the Asset Type of a Panel with script? I have a View with different meters (fuel, flare, etc.). Each type of meter has a different Asset assigned (Fuel Meter, Flare Meter,…

Display information of data entered/modified in a data table (or other control)

Hello, I have an scenario where an operator may want to override an existing value captured from the process unit (or even add a new value). I'm trying to understand if there is a way to present in a…

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Axiom - Custom Header Text indicating Environment

Hello! Has anybody implemented such customization (if allowed), where Axiom portal displays a text indicating which environment one is connected to? I know, URL's help,…

• Answered

Prevent a user to create charts/applications

Hello, Is there a way to prevent a user to create Axiom reports? I can see there are options to deny access to views (but prevents the user to open reports on views denied) and deny access to Read…

• Answered

Setting file/folder permissions in v24 and above

Hello, I've been looking to define permissions in Axiom folders, but I only found this article from v23. Setting File/Folder Permissions in Axiom (version 23) - General - Canary Community Is this…

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Enable/Disable Users

Hello I am unable to find in documentation or Canary system anything that allows Canary administrators to enable/disable users (by users I refer to Axiom users) - but I may be wrong here!…

Trend Graph displaying only an Event Duration

Hello, I'm new to Canary, so please accept my apologies if this has been already discussed or answered (I could not find anything on this in the help center).…

Axiom Panel Visible at certain times and blinking panel

I am making a dashboard and I am wanting to have a panel that is only visible at certain times of the day and then turns invisible outside that period of time.…

Axiom custom controls

Is it possible to add custom controls (beyond simple symbols or images) in Axiom? I'm looking to integrate interactive UI elements—such as dropdown menus, radio buttons,…

Clicking on Events table n Axiom to open a display for the selected event

I'm trying and failing to do this using scripting in Axiom but maybe there's another way to do what I want (I'm running Canary V25.1)? What I wanted was, within Axiom,…

Data Entry Tags showing NoData for most recent Values

Hello, I'm having a problem where my tags that contain values from a data entry box show NoData when trying to display the most recent value in a Value Box.…

• Answered

Average Aggregate Type

Hello, I'm wondering how the Average Aggregate Type works. I assume it does not count zero values when the equipment is off but what triggers it to start averaging and what is the time span required…

Scheduled Report Management

Hi, Is there a way to view and edit scheduled Axiom reports , and the details of the chart/application and the user? I have many errors in the logs, all presumably from scheduled reports created by…

• Answered