Questions & Answers Category

Loggers Stops sending data

Hi, I have the version 21.4.0.21273 installed in two different machines, but I have a problem of receiving data from one of them. In the CanaryAdministrator/Logger,…

Can't log in to Axiom

I am trying to log in to AXIOM, but when I do so I see the following message: Oops. A problem occurred Failed to obtain session token. See error log for details.…

Change time axis on every trend graph in Axiom application?

Hi! Does anyone know if there is a native way to change the timestamp axis on every graph in an Axiom application at once? I have multiple graphs in an app and it would be nice to zoom in to a…

Applications, dashboards, reports..

What are the differences between applications, dashboards, and reports? How are collections of the above organized and exposed to end users? URLs? A menu or navigator, etc?

Command line install?

Is there a command line installer available for Canary? I am needing commands to install Canary with specific components, if possible, to work with our configuration management software. Thanks

Showing Value as Text

I have a tag (integer) that is 0 - 9; I want to show a text for the value itself. Such as, '0' as OFF, '1' as ON, '2' as FAULT, etc. Is there a formatting option for ValueBox like this?

Trigger Webservice/API call when tag value changes

Not sure we need/want this but checking our options..... We have a packing line connected to Canary. There is a photo eye on that line towards the end.…

Connecting directly to ControlLogix PLC without OPC

Hi All! We need to run a small automated report on an AB 1756-L81E (ControlLogix) on Axiom. There is no OPC UA server, and we would like to access the data without it.…

• Answered

Connecting Rstudio with Canary.

Hello, I did started study about R Language, I need help to connect Rstudio to the canary database. Can some one help me with this?

OPC DA Collector - Data Transform - NoOutput

Hi, I have an instrument that sends negative values when not in function (ex: -9999). I want to filter these values. The following OPC DA Data Transformation works fine: (x<0?(0):…

Automated Excel Entry

Hello, I have an excel sheet, and I would like to take a data tag and put it into a particular cell on a schedule automatically, is this possible? I am new to Canary.

• Answered

How to create "Internal" tags for Data Entry

I want to use the Data Entry control to manually log Lab results data. How do I create the tags needed ? These tags do not come from PLCs or any other device, they would be "Canary Internal" tags.

• Answered

Displaying Alarms

Hello! I have added near 1,000 alarms (boolean), and I want to be able to show a chart with text only when these are true. How can I do that?

Asset Label Within Asset Template Onclick functionality

I have been trying to do some scripting so that when you click on an Asset Label within an Asset Template it will take you to a certain page. It seems easy enough,…

Script to show/hide controls based on User

I need to hide or show some controls depending on the current loggued user.

ComAddin Error with Excel

Excel displays a security warning and returns a ComAddin Error after installing Canary's Excel Add-in. How can I resolve this?

Print a report with a button press?

I want to be able to run a batch, collect the data for the duration of the batch, show a live report while the batch is running with the trending tools on screen,…

Java error on Axiom desktop

user has this pop up java when we start Axiom i already try those workaround and no success Uninstall the Axiom desktop client Remove the C:\Users\{user}\AppData\Roaming\Axiom folder Reinstall the…

OPC data collector: connections to redundant DCS systems

Hello, I would like to know if the OPC DA data collectors can be configured to connect to one redundant OPC servers. I mean connect to a primary OPC server A (Active) and to a secondary OPC server b…

Data at 6am

Hi, Im creating a grid that will have 1 column of live data and 7 columns of previous data at 6am. if I use ‘now-1d’ I get the live value from a day ago.…

Axiom Command Line

Is there a way to pass credentials through a command line to Axiom to access a dashboard via thin client without getting hung up on the login screen? We would like to utilize some of the application…

Wonderware (AVEVA) historian to Canary? Options?

I've been tasked with collecting Wonderware Galaxy Objects' process values into Canary via a Wonderware/AVEVA historian data source. I know the AVEVA historian has a SQL interface,…

Websocket connection refused

I'm trying to connect to the Canary websocket JSON payload with Python and it seems to refuse to connect. I can connect to websockets created from other sources though.…

Axiom Application Data Refresh Rate

I'm noticing that for a dashboard showing "current" values across many instruments at once. It uses a lot of ValueBox and ValueBoxTimestamps. It doesn't appear that the data values update…