Axiom No License Message
Hi Everyone
I read this message on Axiom....but I have license until next year. What's happenning?
6 replies
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Hi ,
What version of the software is running? Licensing changed from v23 to v24.
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Hi Steve!. I'm with v24.2.0.25008...brand new license from March 1 2025...
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Does this happen every time you try to open Axiom or was this a one time occurrence? If it happens every time perhaps the Axiom service is not able to lease the license. You should see a license lease quantity of 1 whenever the Axiom service is running.
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I managed to reproduce this error once with a TrendGraph embedded in an application, but I couldn't repeat it. In my use case, I had the screen set to an asset type. I added a chart to the screen then attempted to add a tag to the chart. It was at that moment the error was thrown. I was only able to reproduce it once though. If you have a set of steps that you can repeat the process, let me know. -
Hi Steve, Thank you for your time. I saw this error some times when I add only one tag to a chart....is the simpliest use case. I tried again today and I don't see any error right now. I will check in the future if it has some logic....maybe is a bug (the Axiom license is ok in the license tile). Thank you.
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I seldom as well on V24 see this happening, but can't find a way to reproduce it yet.
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