Questions & Answers Category

Obsolete API endpoint feature

I'm currently using canary with ignition and have found the process of removing tags from canary inconvenient. The current canary ignition module does not have any ability to remove a tag from canary…

Change Color of Control Based on Quality of Tag

I need to get a quick overview on multiple tags to see if they are logging data or not, so I want the controller to turn red when it is offline. I'm trying to change the color of my donut gauge when…

Positioning datetimes and floating labels outside of a trend?

I like that my bar chart has the datetimes outside of the chart. However, my trends clip the datetime with the graph and floating labels. Is it also possible to have the floating label to the left of…

create an application/dashboard dedicated to a specific user

Hello Every one I'd like to give several users access to Axiom, but each user should only have access to one application. Do you know how I can do it? Thank you for your help. Best Thomas RAGON

• Answered

Data Seeding via Canary Sender API

Is it possible to use the API to seed historical data from another historian? Following best practice, the API would write a different dataset but I have found when trying to use the Write API it…

SQL Data Collector for generic ODBC data source

I had an ODBC data source that I wanted to collect data from; looking at the SQL data collector, I see that it only supports MSSQL, MySQL, and Oracle, but a generic ODBC connection is not possible.…

String Byte Swap

I am successfully getting a string that is 13 words long, which is two ASCII characters per word over Modbus TCP/IP. Unfortunately the chars within each word are reversed.…

What is the calculation for determining the total volume produced within a designated timeframe in a value box?

How can I incorporate a value box calculation into our axiom application to track the volume produced by a specific production line over a 7-day period in our food and beverage industry?…

OPC Collector receives Bad when OPC Server shows Good

I have an issue where the OPC Collector is showing No Data even though the OPC server shows Good data. The value in the Historian maintains, but the View will show Empty.…

Scheduled Refresh issues with PowerBI

I have an end user reporting a problem with "scheduled refresh", which I guess is a feature built into PowerBI. He's coming in through the Canary API. It asking him to enter the data source…

Validation of HDB Files Failed

While Validating files I am stuck at this. Thank you for your help.

Ignition Collector Setup Errors

I am trying to setup a collector connection from Ignition, in my Ignition logs I see errors "SenderServiceAPI - Unable to get userToken service may not be running.…

• Answered

Obsolete tags

Is there a way to restore tags that have been accidentally obsoleted fro the historian?

How to manage assets with automated reports

Hi, Im looking for a way to make a report from axiom based in the assets instances. Specifically i manage my screens in my app by assets, so i only make one screen that changes data based on the…

Min/Max/Avg of selected section in trend chart (like we can do with delta)

The delta cursor mode is great. Is there a way to do the same for min/max/avg? I guess one option is using cursor mode = zoom and then clicking statistics after zooming but I wanted to see if there…

• Answered

ECCN tag for Canary labs products..

Does any one know the ECCN tag for Canary?

Moving data between historians

Hello community! I'm exploring the Redundant Logging architecture, where a data collector+sender pair will move data to a primary and redundant historian servers.…

• Answered

MQTT Collector storing all tags as strings

I'm using the MQTT collector with the JSON Parser. The problem is it's storing all tags as strings. The documentation (https://helpcenter.canarylabs.com/t/h7hvlzk/mqtt-collector-overview-version-23)…

• Answered

Total line for asset template (or for a grid using an asset type)

We used asset template and grid controls to show information for multiple assets individually and this works well. Is there a way to have a total of a column at the bottom?…

Timezone issue

Hello, I collect data from several countries around the world. My problem is that the data is displayed with the time I live in and not with the time the event actually occurred.…

How to set a list box to a certain selected item

Let's say I have a list box (ListBox1) with 2 values (Test1 and Test2) with multi-select off. It is currently showing "Test2". I know how to know what it is set to and use that elsewhere in scripting.…

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Siemens UINT to datetime

Does anyone know a way to show a Siemens UInt32 value as a datetime value in an Axiom valuebox? (This is one of the ways Siemens is able to show data internally in the S7-1500 PLCs.)

Siemens collector with redundant PLC

Hi all. Has anyone successfully set up a Siemens collector to a redundant PLC? Specifically, the S7-1518HF.

Boot Camp OPC Connection Issue

Tried starting the Boot Camp exercise today. License good, install good, but getting an error saying "Oops, an error occurred while browsing nodes on the opc server host: opc.tcp://datagen.canarylabs.…

Changed computer name - missing local historian and virtual views

Good day everyone. Does anyone know how to fix this issue? I changed my computer name recently and when I opened Canary Administrator I noticed that the Views Tile is blank.…

• Answered