Bugs or Issues Category

Float label backlighting

It would be nice to be able to backlight the floating label like trend link did it. It makes it much easier to read.

Axiom Chart Time

Hi, I have several charts in an Axiom applciation (3 of which are shown in the attached picture) but the time axis isn't refreshing on all the charts. As you can see in the picture, some show 12:…

Excel - Problem with time change (Daylight Eastearn Time to Normal Eastearn Time)

Hi, I have an Excel Report that calculates weekly statistics (7 days). The report works fine except when the report's time range includes the day when the time change from Daylight Eastearn Time to…

Question regarding Canary Logger Administrator/OPC DA

Hey guys, We set up Canary Logger Administrator using OPC DA on a customers computer. The customers sessions are not running automatically on a PC restart (we believe the computer was restarted),…

Tag decimal place format doesn't work when set to zero

When you configure a tag format to decimal and select 0 digits, the legend goes back to displaying 2 decimals.

OPC Collector errors

Added an OPC collector for FactoryTalk Linx Gateway OPC UA. Everything works fine until I add more than one tag. Then, both tags are in error. Here are the erros I get:…

cannot select tag on source tag error shown Unknown Error Failed to connect to server: LOCALHOST

Hi, I face problem when need to select the tag on source windows as pic. how to solve it please.

Automated Report Schedule Feature Request

When creating an automated report schedule, the dialogue does not parse and validate the address list when saving. It only errors out once the report runs.…

Views Security and Events Table

Currently, if you have views security enabled for a user to only be able to see a virtual view and not the local datasets, that user cannot view events on that server through axiom.…

Regional Date Formatting

How do we change the date format displayed in Axiom (on the trend and Data Entry control)? Regional settings for the PC are set as Australia with dd/mm/yyyy yet all dates are still displayed as…

Axiom Desktop Client (version 21)

This won't download； http://canaryhistorian/axiom_install

Version 22 - Calcs & Events

When working on an asset based calculation, the search functionality in "Asset Tags" does not work. You can still search in "Tags" however.

MQTT Collector Admin Crashes When Adding Filter

Hello, When adding a filter to the MQTT Collector while following Data Logging - Project Boot Camp - Canary Community (canarylabs.com), the application crashes when selecting the "+" icon next to…

Axiom Error - Could not load file

Axiom throws the attached error when trying to open a certain application. Bad: Error: Could not load the compiled assembly into a new AppDomain for the application '[application name]'.…

Data Reaching Logger Admin but Not Downstream

I have data successfully reaching Logger Administrator, but the data is not appearing in Trendlink or Axiom. Licensed tag limit is not exceeded. Currently running version 19.0.2.19219.…

Canary Ignition Historian Module - Power Chart Data Loading

Any tips or tricks for when data is slow to load in Ignition's Perspective Power Chart? We are experiencing where the chart did not display the Canary Historian tags to be selected for trending for…

• Acknowledged

SSL Certification problem - Web API

Hi, I run into a SSL certification problem on my Web API. Pls see the capture I took. The https web API endpoint has been opened. The certification which I used is valid and I use it on the Axiom…

Axiom - export data error

hi, when I try to export the raw values (sample interval 0 seconds) from any tag in axiom, it fails to retrieve the values and gives me this error message.…

Canary Historian fatal errors

I had a couple of problems. One was that my datasets failed the automatic verification, so I had to manually verify them. Annoying, yes, but oh well, not a big deal.…

• Acknowledged

Screen - Checking for Update

I have been experiencing an issue where a trend/application is displaying and updating then with no interaction the screen goes to the Axiom screen with "Checking for Update" and the green bar…

Remote Admin App Crashes During Copy

If I use the administrator app to access a remote server is crashes every time I try to copy tags from the OPC collector. It happens if I ctrl-C or use the copy button on the screen.…

JavaScript error on starting Axiom

We recently had a JavaScript error (see attached image) when we tried to start Axiom on a client computer. We think that after clearing the data in AppData\Local\Programs\Axiom it worked again.…

Colored Symbols

There are several symbol categories in Canary (Arrows, Basic Shapes, etc.) where the base color is cyan. When you change the color in the application it still has a cyan hue to it.…

• Fixed

High speed plotting in Axiom in Live Mode

When plotting a high speed data capture point in live mode, with a low total span of the plot (for example 10 seconds) , the live data plotted misses plotting some points in the plot.…