Bugs or Issues Category

OPC UA Collector performance issues

I have a problem with the OPC UA collector. I am reading data from KEPWARE KEPSERVER OPC UA server. I have an issue with the OPC UA collector — it often freezes.…

Audit - Recording "Local Client" as the user who made a change on a calculation

Hello! When I am creating a calculation and have enhanced audit enabled, I can see that the audit recorded an ADD message with a timestamp and the user name who made the changes (me in this case).…

• Acknowledged

Sender can only connect anonymously, cannot connect secure.

Hello, We have multiple ignition senders connected to 1 historian server. All of the sender services are using ignition collectors and they are all configured the same.…

The Administrator may have had a problem connecting with the Identity Service.

I am new here, just completed the install. When i run the Canary Admin, I have this error says: The Administrator may have had a problem connecting with the Identity Service.…

Minor: Stuck When Launching Canary Admin Too Early

This is a very minor issue, but if you launch Canary Admin a little too early (ie. while the Canary services are still starting), you end up in a window with greyed-out panes and a red error message…

Canary Administrator - Side by Side installs

When performing new version testing it would be helpful to be able to install the new version of Canary Administrator along side the old version. This would enable access to both the old and new…

Admin crashes when trying to add a user to an Access list

The Canary Admin crashes when trying to add a user/group to an Access list in the Admin. The following errors are logged in Windows Event Viewer: Log Name: Application Source: .…

MQTT Collector Admin Crashes When Adding Filter

Hello, When adding a filter to the MQTT Collector while following Data Logging - Project Boot Camp - Canary Community (canarylabs.com), the application crashes when selecting the "+" icon next to…

Data Reaching Logger Admin but Not Downstream

I have data successfully reaching Logger Administrator, but the data is not appearing in Trendlink or Axiom. Licensed tag limit is not exceeded. Currently running version 19.0.2.19219.…