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Tags
How to Change the Axiom Base Path Location (version 23)
Axiom's base path is the location in which all users' charts, applications, and preferences are stored. By default, this is located within the Axiom folder of the Canary Base Path, C:…
updated
6 mths ago
104
General
How to Change the Axiom Base Path Location (version 22)
Axiom's base path is the location in which all users' charts, applications, and preferences are stored. By default, this is located within the Axiom folder of the Canary Base Path, C:…
2 yrs ago
2
replies
138
Last reply
Steve Mason
1 yr ago
General
0
Where should Canary Admin be installed?
Currently I have ignition in 1 server and the canary admin installed in a separate server. I want to use the second server as my historian as well Do you guys suggest I uninstall canary admin in the…
tarek. rahman
tarek_rahman
1 yr ago
2
replies
35
Last reply
tarek. rahman
1 yr ago
Data Logging
How to Configure the CSV Collector (version 22)
There are two files that need created/configured upon installing the CSV Collector: SAF_ImportService.config SAF_Import.config SAF_ImportService.config By default,…
updated
1 yr ago
4
replies
875
Last reply
Steve Mason
1 yr ago
Data Collection
How to Configure the CSV Collector (version 23)
There are two files that need created/configured upon installing the CSV Collector: SAF_ImportService.config SAF_Import.config SAF_ImportService.config By default,…
updated
3 mths ago
689
Data Collection
Automated Excel Entry
Hello, I have an excel sheet, and I would like to take a data tag and put it into a particular cell on a schedule automatically, is this possible? I am new to Canary.
aallen
aallen
updated
1 yr ago
1
reply
48
Last reply
Steve Mason
1 yr ago
Questions & Answers
Answered
Answered
OPC Collector errors
Added an OPC collector for FactoryTalk Linx Gateway OPC UA. Everything works fine until I add more than one tag. Then, both tags are in error. Here are the erros I get:…
eric. tremblay
Data Architect
eric_tremblay
updated
1 yr ago
68
1
Bugs or Issues
7
Customize Support Link on Axiom Error Page
Right now, the error page in Axiom shows a small link at the bottom right "Need Help? Contact Support". The link takes users to a new email sending to support@canarylabs.com.…
laruer
Top Contributor
laruer
1 yr ago
28
7
Axiom
Common RFP/RFI Responses
GENERAL QUESTIONS REGARDING CANARY Please describe Canary's customer base. 19,000 installations of the Canary System in over 55 countries. No specific details available regarding vertical percentages…
updated
1 yr ago
488
4
RFP Common Responses
Asset Label Within Asset Template Onclick functionality
I have been trying to do some scripting so that when you click on an Asset Label within an Asset Template it will take you to a certain page. It seems easy enough,…
ewiltshire
ewiltshire
1 yr ago
1
reply
61
Last reply
Steve Mason
1 yr ago
Questions & Answers
5
Axiom Application URL Parameters for Playback
Adding URL parameters to Axiom Applications to control playback would allow us to send a link to a specific Axiom Application at a specific time, much like with the URL parameters for Charts.…
laruer
Top Contributor
laruer
updated
1 yr ago
58
5
Axiom
User Options (version 23)
Clicking on the username in the top-right corner of the chart will present the user with 3 options: Download App... Preferences... Logout Download App By clicking on 'Download App...…
updated
6 mths ago
187
General
User Options (version 22)
Clicking on the username in the top-right corner of the chart will present the user with 3 options: Download App... Preferences... Logout Download App By clicking on 'Download App...…
updated
1 yr ago
206
General
17
Button Color Options
It would be nice to have a color property added to the button control. Currently the color of the button is hard-coded to change only when the theme of the application is changed.…
Shawn Ebersole
Canary Team
Global Partner Channel Manager
shawn
2 yrs ago
1
reply
96
17
Last reply
eric. tremblay
1 yr ago
Axiom
In review
In review
cannot select tag on source tag error shown Unknown Error Failed to connect to server: LOCALHOST
Hi, I face problem when need to select the tag on source windows as pic. how to solve it please.
porrawut
porrawut
1 yr ago
13
replies
94
Last reply
Steve Mason
1 yr ago
Bugs or Issues
9
Link to Application or Chart in Axiom Report Emails
Right now, Axiom Reports email can include a PNG attachment and a link to the PNG on the Axiom server. But there is no way to link back to the Application or Chart where the report came from.…
laruer
Top Contributor
laruer
1 yr ago
54
9
Axiom
Print a report with a button press?
I want to be able to run a batch, collect the data for the duration of the batch, show a live report while the batch is running with the trending tools on screen,…
hhbauss
hhbauss
1 yr ago
1
reply
58
Last reply
Steve Mason
1 yr ago
Questions & Answers
ComAddin Error with Excel
Excel displays a security warning and returns a ComAddin Error after installing Canary's Excel Add-in. How can I resolve this?
Big_Bird
Hi everyone! I post questions for the Canary Team to answer.
Big_bird
1 yr ago
1
reply
52
Last reply
Steve Mason
1 yr ago
Questions & Answers
Available Functions of the Calculation Server (version 22)
The functions available within the Calculation Server can be categorized in three different ways: Standard OPC Foundation aggregates NCALC functions and operators Custom functions developed by…
updated
1 yr ago
602
Calculation Server
How to Configure a Global Inactive Timeout Setting for Axiom Sessions (version 22)
The global inactive timeout setting is used to log a user out of their session if the session has been inactive for a given amount of time. In order to configure this feature:…
updated
1 yr ago
95
General
How to Configure a Global Inactive Timeout Setting for Axiom Sessions (version 23)
The global inactive timeout setting is used to log a user out of their session if the session has been inactive for a given amount of time. In order to configure this feature:…
updated
1 yr ago
83
General
3
Situational awareness dashboard designs
Control and supervision systems as well as dashboards are now designed according to Situationnal Awareness standards. Among other things, bright colors such as red,…
eric. tremblay
Data Architect
eric_tremblay
1 yr ago
35
3
Axiom
Java error on Axiom desktop
user has this pop up java when we start Axiom i already try those workaround and no success Uninstall the Axiom desktop client Remove the C:\Users\{user}\AppData\Roaming\Axiom folder Reinstall the…
it. support
it_support
1 yr ago
2
replies
26
Last reply
it. support
1 yr ago
Questions & Answers
OPC data collector: connections to redundant DCS systems
Hello, I would like to know if the OPC DA data collectors can be configured to connect to one redundant OPC servers. I mean connect to a primary OPC server A (Active) and to a secondary OPC server b…
martin. varela
martin_varela
updated
1 yr ago
1
reply
61
Last reply
Steve Mason
1 yr ago
Questions & Answers
1
Force Canary to load data from beginning
If Canary was set to pull only 30 days in the past but there's actually 500 days of data, it'd be nice to be able to force Canary to load data after changing the setpoint from 30 days to 500 days.…
juy
Production Engineer
juy
1 yr ago
21
1
Data Logging
1
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14
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