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Certificates for the ODBC Service
Hello, I'm trying to setup the ODBC Client to retrieve data from Canary Historian via SQL queries. So far the ODBC has been correctly setup (in the same server as the Canary Historian where I keep…
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Release V25.5
REQUEST UPGRADE Built on Windows Server 2019 Standard MSBuild v17.0 MSI: Wix v1.14.2 Released on: 12/1/2025 If .NET Framework 4.7.1 or greater is not present on the system,…
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How to get Canary Version, and System HDD and other info for Axiom Display
Hi There, I'm creating an Axion dashbaord for system information and I found the following Axiom Showcase: https://helpcenter.canarylabs.com/t/h7h7g0k/canary-system-health-and-statistics I'm trying…
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Calcs & Events
This module covers Canary's Calculation service. The Calculation service acts as a client, connecting to the Views service to read data from the Historian to perform "jobs" which are outputted in the…
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Installer doesn't uninstall ODBC Service
Unchecking "ODBC Service" when running installer v. 25.3.1-216 does not uninstall, or stop, the Canary ODBC service.
- Acknowledged
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How to Configure the CSV Collector (version 25)
The following article is effective v25.3. If using a prior version, see How to Configure the CSV Collector. The CSV Collector is used to consume time-series data from CSV files and store them in the…
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Administrator v25.4 Crash after Copying Historian Tag Name
Using 'CTRL+C' on Admin > Historian Tile > Tag Name Causes Admin Crash. This occurs across multiple customer systems on v25.4. Reproduction: Open Canary Administrator v25.…
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Wonderware (AVEVA) historian to Canary? Options?
I've been tasked with collecting Wonderware Galaxy Objects' process values into Canary via a Wonderware/AVEVA historian data source. I know the AVEVA historian has a SQL interface,…
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Data Contextualization
At this point, you could begin consuming data using Canary's visualization tool, Axiom, the Excel Add-in, or pull the data into a 3rd party application using Canary's ODBC Connector or Read API;…
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Excel add-in Web Service Error
Hello I've got to install Excel plugin on my laptop, but I'm unable to make it work. The issue I'm having is the following: Configuration of settings: port 55321, HTTPS,…
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Data Storage
DataSets When data arrives at the Historian, it is stored in DataSets which act like folders organizing data by its various sources. As a best practice,…
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How to configure Dead Band Setting in Axiom Canary Labs
The current configuration is a local OPC-UA server that has two connections: (1) Axiom Canary Labs, local historian, & (2) AWS OPC-UA connection, cloud historian.…
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Data Transport
Once data has been logged using one of Canary's Collectors, it is handed off to the Store & Forward (SaF) service where it is sent to its destination, whether it be a local or remote Historian.…
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Administrator unable to connect to endpoint(s)
Hello All the Canary administrator is no longer connected to the local host. Yesterday the power to shut off to the entire facility was including modems and computers.…
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Data Logging
For this part of the project we will be configuring the OPC and MQTT Collectors to log data to their respective DataSets in the Historian. OPC logging sessions will target a Kepware instance hosted…
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Opening and Navigating the Software
Once installation is complete, the software can be configured by opening the Canary Admin client. You will first be presented with a login screen where you can provide Windows credentials using a…
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Licensing the Software
Open the Licenses tile within the Canary Admin. If your machine has internet access, fill out the information under the ADD LICENSE THROUGH INTERNET window on the right using the Serial Number…
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Installing the Software
Run the CanaryInstaller.exe as an admin and select Custom Install. Check the following components. More components can be selected as desired if wanting to install/test other components of the…
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Handling Async or Out-of-Order Data in Canary SQL Collector and MQTT
Hello, I am using Canary with a SQL Server as a data source, and I have tags that sometimes come in asynchronously or out of time sequence. This happens mostly because older data arrives late due to…
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Project Overview
Purpose The purpose of this project is to provide new users a hands-on experience of installing, licensing, and configuring Canary's software. Prerequisites Canary Installer Demo license Windows…
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Axiom error message
Is there information available for this error message? I do not see anything that looks related in the message log.
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Canary Clients to Identity
When a user logs into Axiom (via browser), does the Axiom Core service authenticate directly with the Identity Service (port 55351 gRPC), or does it rely on the Views Service as an intermediary to…
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Search function for Symbol Picker
As the help video says, there are over 4,000 symbols available in the Symbol Control. It would be nice if there was a search bar to help filter through them all.
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Admin Client Preferences Lost on Upgrades
Hi, I have a minor request: Every time I upgrade my Admin Client on my PC (admin client only, no services installed), I lose all preferences. Persist last connection and the "speed dial" are the ones…
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Axiom Display Abbreviated Day of the Week
Good day folks! Is there a way to display the date, in a value box, in the following format {Time:MM/dd} with the day of the week like Sun, Mon, Tues, etc.? Hoping to get a display like 10/31/Fri etc.…
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