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How to Change the Axiom Base Path Location (version 23)
Axiom's base path is the location in which all users' charts, applications, and preferences are stored. By default, this is located within the Axiom folder of the Canary Base Path, C:…
updated
6 mths ago
107
General
How to Change the Axiom Base Path Location (version 22)
Axiom's base path is the location in which all users' charts, applications, and preferences are stored. By default, this is located within the Axiom folder of the Canary Base Path, C:…
2 yrs ago
2
replies
140
Last reply
Steve Mason
1 yr ago
General
0
Where should Canary Admin be installed?
Currently I have ignition in 1 server and the canary admin installed in a separate server. I want to use the second server as my historian as well Do you guys suggest I uninstall canary admin in the…
tarek. rahman
tarek_rahman
1 yr ago
2
replies
35
Last reply
tarek. rahman
1 yr ago
Data Logging
How to Configure the CSV Collector (version 23)
There are two files that need created/configured upon installing the CSV Collector: SAF_ImportService.config SAF_Import.config SAF_ImportService.config By default,…
updated
3 mths ago
726
Data Collection
How to Configure the CSV Collector (version 22)
There are two files that need created/configured upon installing the CSV Collector: SAF_ImportService.config SAF_Import.config SAF_ImportService.config By default,…
updated
1 yr ago
4
replies
885
Last reply
Steve Mason
1 yr ago
Data Collection
Automated Excel Entry
Hello, I have an excel sheet, and I would like to take a data tag and put it into a particular cell on a schedule automatically, is this possible? I am new to Canary.
aallen
aallen
updated
1 yr ago
1
reply
48
Last reply
Steve Mason
1 yr ago
Questions & Answers
Answered
Answered
Asset Label Within Asset Template Onclick functionality
I have been trying to do some scripting so that when you click on an Asset Label within an Asset Template it will take you to a certain page. It seems easy enough,…
ewiltshire
ewiltshire
1 yr ago
1
reply
62
Last reply
Steve Mason
1 yr ago
Questions & Answers
User Options (version 22)
Clicking on the username in the top-right corner of the chart will present the user with 3 options: Download App... Preferences... Logout Download App By clicking on 'Download App...…
updated
1 yr ago
209
General
User Options (version 23)
Clicking on the username in the top-right corner of the chart will present the user with 3 options: Download App... Preferences... Logout Download App By clicking on 'Download App...…
updated
6 mths ago
188
General
cannot select tag on source tag error shown Unknown Error Failed to connect to server: LOCALHOST
Hi, I face problem when need to select the tag on source windows as pic. how to solve it please.
porrawut
porrawut
1 yr ago
13
replies
95
Last reply
Steve Mason
1 yr ago
Bugs or Issues
Print a report with a button press?
I want to be able to run a batch, collect the data for the duration of the batch, show a live report while the batch is running with the trending tools on screen,…
hhbauss
hhbauss
1 yr ago
1
reply
60
Last reply
Steve Mason
1 yr ago
Questions & Answers
ComAddin Error with Excel
Excel displays a security warning and returns a ComAddin Error after installing Canary's Excel Add-in. How can I resolve this?
Big_Bird
Hi everyone! I post questions for the Canary Team to answer.
Big_bird
1 yr ago
1
reply
54
Last reply
Steve Mason
1 yr ago
Questions & Answers
Available Functions of the Calculation Server (version 22)
The functions available within the Calculation Server can be categorized in three different ways: Standard OPC Foundation aggregates NCALC functions and operators Custom functions developed by…
updated
1 yr ago
605
Calculation Server
How to Configure a Global Inactive Timeout Setting for Axiom Sessions (version 22)
The global inactive timeout setting is used to log a user out of their session if the session has been inactive for a given amount of time. In order to configure this feature:…
updated
1 yr ago
97
General
How to Configure a Global Inactive Timeout Setting for Axiom Sessions (version 23)
The global inactive timeout setting is used to log a user out of their session if the session has been inactive for a given amount of time. In order to configure this feature:…
updated
1 yr ago
83
General
Java error on Axiom desktop
user has this pop up java when we start Axiom i already try those workaround and no success Uninstall the Axiom desktop client Remove the C:\Users\{user}\AppData\Roaming\Axiom folder Reinstall the…
it. support
it_support
1 yr ago
2
replies
26
Last reply
it. support
1 yr ago
Questions & Answers
OPC data collector: connections to redundant DCS systems
Hello, I would like to know if the OPC DA data collectors can be configured to connect to one redundant OPC servers. I mean connect to a primary OPC server A (Active) and to a secondary OPC server b…
martin. varela
martin_varela
updated
1 yr ago
1
reply
62
Last reply
Steve Mason
1 yr ago
Questions & Answers
Data at 6am
Hi, Im creating a grid that will have 1 column of live data and 7 columns of previous data at 6am. if I use ‘now-1d’ I get the live value from a day ago.…
wbaker
Certified Partner
wbaker
1 yr ago
3
replies
47
Last reply
Steve Mason
1 yr ago
Questions & Answers
How to Configure the Historian Device (version 23)
Before data can be stored from a device, the historian must be configured to receive data using the new 'Store and Forward' service. Install the Canary Updater service on the historian machine Browse…
updated
6 mths ago
197
Central Admin
How to Configure the Historian Device (version 22)
Before data can be stored from a device, the historian must be configured to receive data using the new 'Store and Forward' service. Install the Canary Updater service on the historian machine…
updated
1 yr ago
188
Central Admin
Release V22.1.2
REQUEST UPGRADE Built on Windows Server 2019 Standard MSBuild v16.0 MSI: Wix v1.14.2 Released on: 8/29/2022 Bug Fixes Admin Historian: Going into the Historian tile when the Historian has many (60,…
updated
1 yr ago
292
Canary System Release Notes
Automated Report Schedule Feature Request
When creating an automated report schedule, the dialogue does not parse and validate the address list when saving. It only errors out once the report runs.…
Laura Strydom
Certified Partner
laura_strydom
1 yr ago
3
replies
66
Last reply
Steve Mason
1 yr ago
Bugs or Issues
Axiom Application Data Refresh Rate
I'm noticing that for a dashboard showing "current" values across many instruments at once. It uses a lot of ValueBox and ValueBoxTimestamps. It doesn't appear that the data values update…
vincent. verruto
vincent_verruto
1 yr ago
1
reply
42
Last reply
Jeff Knepper
1 yr ago
Questions & Answers
Mirror Tile (version 22)
Starting in version 24, the Mirror service will no longer be available or compatible with the Canary Historian. As such, documentation for prior versions of the Mirror service can be found by…
updated
13 days ago
74
Canary Admin
Mirror Tile (version 23)
Starting in version 24, the Mirror service will no longer be available or compatible with the Canary Historian. As such, documentation for prior versions of the Mirror service can be found by opening…
updated
5 mths ago
77
Canary Admin
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