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Event gives an error message

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Hi, I am trying to setup an event that can let me know when a tag is above 70. I followed the instructions on How To Create an Event (version 22) - Calculation Server - Canary Community to get it setup, but I keep getting an error for the state. Can someone help me with what I am doing wrong ro what the error is? I would eventually like it to email me when this is occurring so do I just need to put my email address in the notify email location or is there something else I need to do to get the email to work. 

3 replies

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    • smason
    • 7 days ago
    • Reported - view

    Hi ,

    The event configuration looks good. In order for email notifications to work, the system must be configured to do so. See https://helpcenter.canarylabs.com/t/g9y8g1z/configuring-the-canary-system-to-send-email-alerts-version-24

      • morgan_messer
      • 4 days ago
      • Reported - view

       Hi Steve, Thank you for the email configuration. I will try that. Do you know why on the left side of the screenshot in the yellow box it reads error for the state even though it is enabled? I don't understand what is causing the error. 

      • smason
      • yesterday
      • Reported - view

      I would look for calculation errors in the Messages tile to see if there is more information there.

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