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SaF Reconnected Email
Every now and then we get this email alert. I'm told it is because the Sender at the source lost contact with the Historian SaF. The data is still buffered locally and does come in eventually.…
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MQTT Collector tags not loading
Hi Canary Team, Ken, using the MQTT collector on V25.1 and V25.3 several collector groups don't load their taglist. The tags however are subscribed and filtered, but never loaded in the admin center.…
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Axiom authentication
I'm looking for a way to disable "Active Directory" login on the Axiom web interface(for Internet security), but leave the option available on the server for the "Canary Admin" application.…
- Answered
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Highlight asset it rule definition
When you’re creating a View match rule, under the pattern it will bring up the first tag that matches. And if you hover over it, you’ll see any capture groups you configured.…
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Release V25.3.1
REQUEST UPGRADE Built on Windows Server 2019 Standard MSBuild v17.0 MSI: Wix v1.14.2 Released on: 8/11/2025 If .NET Framework 4.7.1 or greater is not present on the system,…
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Identity Tile (version 25)
Total Users – total number of internal Canary users created within the Identity service Active Users – total number of Canary users who are currently logged in to a Canary application (Canary Admin,…
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Identity Tile (version 25)
Total Users – total number of internal Canary users created within the Identity service Active Users – total number of Canary users who are currently logged in to a Canary application (Canary Admin,…
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Axiom Tile (version 25)
Active Users - number of users connected to Axiom Active Sessions - number of open sessions CPU - amount of CPU the Axiom service is consuming License Users - number of Axiom licenses in use License…
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How to Disable Uncertain Quality Displays (version 25)
By default, Axiom will dim a control on an application or draw a dotted line on a trend chart if the underlying data has an Uncertain quality. If wanting to disable this functionality: Open C:…
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Planned Development
Items the Canary development team are currently working on or considering for future releases. Note, items on this list are not in any particular order nor do they constitute guarantees of future…
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Best Practices for Importing Historical Data from CSV Files
I’m planning to import a large number of CSV files containing historical data into our system. To ensure a smooth process, I’d like to understand the best practices for this import.…
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Historian Thread Count Increase and Tag Differences
What are the common causes for an increase in the Historian Thread Count? Understanding these factors will help us manage system performance effectively.…
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Canary Admin Timeout
Hello, I have observed that Canary Admin logs you off after "some period" (unable to determine it). Is there a setting that can be configured to logoff Canary Admin users (e.g.…
- Answered
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Display information of data entered/modified in a data table (or other control)
Hello, I have an scenario where an operator may want to override an existing value captured from the process unit (or even add a new value). I'm trying to understand if there is a way to present in a…
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Expression documentation
I feel like I am missing some documentation....where is the documentation for the Expression editor?
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Easy enable/disable user in Canary System
Hello, It would be really great to have an easy enable/disable user access, disabling entirely the user from anything that can be done in the system. As of today,…
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Errors detected in Messages - v24
Hello, We're detecting the following messages in the logs. It's not causing us issues, as reports seem to be working, but sharing in case something is going on... Thanks
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Axiom - Custom Header Text indicating Environment
Hello! Has anybody implemented such customization (if allowed), where Axiom portal displays a text indicating which environment one is connected to? I know, URL's help,…
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Add metadata to users or groups in Identity service
Hello, A nice feature that I wasn't able to find is to add metadata properties to users and groups (or have an extra couple of fields to fill by default).…
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Prevent a user to create charts/applications
Hello, Is there a way to prevent a user to create Axiom reports? I can see there are options to deny access to views (but prevents the user to open reports on views denied) and deny access to Read…
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Setting file/folder permissions in v24 and above
Hello, I've been looking to define permissions in Axiom folders, but I only found this article from v23. Setting File/Folder Permissions in Axiom (version 23) - General - Canary Community Is this…
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Enable/Disable Users
Hello I am unable to find in documentation or Canary system anything that allows Canary administrators to enable/disable users (by users I refer to Axiom users) - but I may be wrong here!…
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Allow for ACL's on functionality/tiles to support segregation of duties
Hello, I think it would be very valuable to define ACL's at a level that are more related to the activities that different users may have. Axiom contains more granular functionality,…
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Schema (version 24)
Canary exposes 9 tables to query against: aggregates assetinstances assettypes assettypetags currentdata data tagproperties tags views aggregates Returns the name and description for each aggregate…
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Time-zones in chart URL parameter
Dear Canary team, It would be nice to be able to specify the timezone for the TimeEnd parameter in the Chart URL, similar to how the API format supports timezone format.