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High speed plotting in Axiom in Live Mode
When plotting a high speed data capture point in live mode, with a low total span of the plot (for example 10 seconds) , the live data plotted misses plotting some points in the plot.…
john. patanian
john_patanian
2 yrs ago
2
replies
48
Last reply
john. patanian
2 yrs ago
Bugs or Issues
Application Error following upgrade from 22.3 to 23.1
I get the error below after a Canary version upgrade. I can reload the application after an upgrade to version 23.1. The application will reload after showing an error,…
john. patanian
john_patanian
5 mths ago
3
replies
47
Last reply
Steve Mason
5 mths ago
Bugs or Issues
Field labels in Canary Excel Add-In difficult to read with "Dark Gray" office theme
This might be more of an MS Office issue than it is Canary where Excel doesn't use the write label text color to play nicely with the Dark Gray office theme but I noticed it looked like this (white…
James Wise
Top Contributor
wise_james
9 mths ago
1
reply
45
Last reply
Steve Mason
9 mths ago
Bugs or Issues
Error executing script on Scatter Plot
Hi Canarylabs teams, I would like to write a simple script, to control the "IsVisible" property of scatterplot by a button. But the script cannot execute, pls see the attached screenshot. Tks.
willis
willis
1 yr ago
1
reply
45
Last reply
Steve Mason
1 yr ago
Bugs or Issues
Regional Date Formatting
How do we change the date format displayed in Axiom (on the trend and Data Entry control)? Regional settings for the PC are set as Australia with dd/mm/yyyy yet all dates are still displayed as…
mike. dash
mike_dash
1 yr ago
1
reply
43
Last reply
Steve Mason
1 yr ago
Bugs or Issues
Excel - Problem with time change (Daylight Eastearn Time to Normal Eastearn Time)
Hi, I have an Excel Report that calculates weekly statistics (7 days). The report works fine except when the report's time range includes the day when the time change from Daylight Eastearn Time to…
eric. tremblay
Data Architect
eric_tremblay
1 yr ago
4
replies
42
Last reply
Steve Mason
1 yr ago
Bugs or Issues
Axiom Chart Time
Hi, I have several charts in an Axiom applciation (3 of which are shown in the attached picture) but the time axis isn't refreshing on all the charts. As you can see in the picture, some show 12:…
andy. sweetmore
andy_sweetmore
1 yr ago
1
reply
41
Last reply
Steve Mason
1 yr ago
Bugs or Issues
Axiom Grid control, can't edit column count - V21.1
The grid control is defaulted to 3 columns and cannot be edited without opening the application file in ProgramData>Canary>Axiom>Applications and manually editing the fields 'ColumnCount',…
Jeff Knepper
Helping you release your data rockstar!
Jeff_Knepper
3 yrs ago
1
reply
41
Last reply
Jeff Knepper
3 yrs ago
Bugs or Issues
Fixed
Fixed
Admin crashes when trying to add a user to an Access list
The Canary Admin crashes when trying to add a user/group to an Access list in the Admin. The following errors are logged in Windows Event Viewer: Log Name: Application Source: .…
Big_Bird
Hi everyone! I post questions for the Canary Team to answer.
Big_bird
1 yr ago
1
reply
40
Last reply
Steve Mason
1 yr ago
Bugs or Issues
Colored Symbols
There are several symbol categories in Canary (Arrows, Basic Shapes, etc.) where the base color is cyan. When you change the color in the application it still has a cyan hue to it.…
mcewenc
mcewenc
2 yrs ago
1
reply
39
Last reply
Steve Mason
2 yrs ago
Bugs or Issues
Fixed
Fixed
Data Reaching Logger Admin but Not Downstream
I have data successfully reaching Logger Administrator, but the data is not appearing in Trendlink or Axiom. Licensed tag limit is not exceeded. Currently running version 19.0.2.19219.…
nicholas. brady
nicholas_brady
2 yrs ago
1
reply
36
Last reply
Steve Mason
2 yrs ago
Bugs or Issues
Creating a Duplicate Control Freezes Axiom Application
On Axiom v23, when I am editing an Application and select Duplicate, the interface throws an error and I have to reload it. The duplication appears to be successful,…
mattias. herrfurth
mattias_herrfurth
7 mths ago
1
reply
32
Last reply
Steve Mason
7 mths ago
Bugs or Issues
Screen - Checking for Update
I have been experiencing an issue where a trend/application is displaying and updating then with no interaction the screen goes to the Axiom screen with "Checking for Update" and the green bar…
mchristmann
mchristmann
2 yrs ago
27
Bugs or Issues
Remote Admin App Crashes During Copy
If I use the administrator app to access a remote server is crashes every time I try to copy tags from the OPC collector. It happens if I ctrl-C or use the copy button on the screen.…
james. h. schneider
james_h_schneider
2 yrs ago
1
reply
27
Last reply
Steve Mason
2 yrs ago
Bugs or Issues
Canary Administrator - Side by Side installs
When performing new version testing it would be helpful to be able to install the new version of Canary Administrator along side the old version. This would enable access to both the old and new…
joe. davis
joe_davis
6 mths ago
26
2
Bugs or Issues
Bug in Trend Chart General Number Format Lower Limit
When setting the number format on a trend line, if the General number format is selected, the number of digits can be set to zero, but this triggers a bug where the application will not load and it…
laruer
Top Contributor
laruer
1 yr ago
1
reply
23
Last reply
Steve Mason
1 yr ago
Bugs or Issues
Issue with Establishing Connectivity for New SQL Collectors in Canary Data Historian
Hello everyone, I'm currently facing a challenge with setting up new data sets and SQL collectors in the Canary Data Historian. Despite following the process that worked for other data sets,…
keshav. misra
keshav_misra
1 mth ago
1
reply
17
Last reply
Steve Mason
1 mth ago
Bugs or Issues
Minor Typo for SQL Collector
When selecting "Test" for SQL Server login, the pop-up says "Credentails" instead of "Credentials".
mattias. herrfurth
mattias_herrfurth
2 mths ago
1
reply
17
1
Last reply
Steve Mason
2 mths ago
Bugs or Issues
MQTT collector - stops logging whole nodes with zero warnings or errors
Hi, We've had this happen on at least two occasions now. The MQTT collector suddenly stops logging a while Sparkplug B edge node's tag. We're supposed to collect around 5,…
jon. forbord
jon_forbord
9 days ago
1
reply
16
1
Last reply
Steve Mason
7 days ago
Bugs or Issues
Float label backlighting
It would be nice to be able to backlight the floating label like trend link did it. It makes it much easier to read.
tkudrna
tkudrna
1 yr ago
16
Bugs or Issues
Controls not being duplicated into Grid Control
Using Ctrl+V duplicates the control inside the Grid but does not place it into the Grid automatically. Instead it places it behind the Grid and I have to grab it and drag it back into the Grid.
Jeff Knepper
Helping you release your data rockstar!
Jeff_Knepper
updated
2 yrs ago
15
Bugs or Issues
Acknowledged
Acknowledged
Tag decimal place format doesn't work when set to zero
When you configure a tag format to decimal and select 0 digits, the legend goes back to displaying 2 decimals.
tkudrna
tkudrna
1 yr ago
11
Bugs or Issues
Could not start SAF Sender Service
I've been getting this error: Could not start the "SAF Sender Service" with administration endpoints. Even after restarting the sender service multiple times , the error doesn't go away.…
liam
liam
12 days ago
1
reply
8
Last reply
Steve Mason
9 days ago
Bugs or Issues
Cannot zoom Axiom application without mouse
It would be hugely helpful to be able to trigger a zoom page width command on Axiom Application page load (same behavior as clicking in the bottom right).…
jcoffman
jcoffman
4 wk ago
7
1
Bugs or Issues
1
2
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