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How to Change the Axiom Base Path Location (version 23)
Axiom's base path is the location in which all users' charts, applications, and preferences are stored. By default, this is located within the Axiom folder of the Canary Base Path, C:…
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How to Change the Axiom Base Path Location (version 25)
Axiom's base path contains all of the files for users' charts, applications, and preferences. It also hosts the Axiom.sqlite database for Automated Reports.…
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How to Change the Axiom Base Path Location (version 24)
Axiom's base path contains all of the files for users' charts, applications, and preferences. It also hosts the Axiom.sqlite database for Automated Reports.…
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Where should Canary Admin be installed?
Currently I have ignition in 1 server and the canary admin installed in a separate server. I want to use the second server as my historian as well Do you guys suggest I uninstall canary admin in the…
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How to Configure the CSV Collector (version 24)
There are two files that need created/configured upon installing the CSV Collector: SAF_ImportService.config SAF_Import.config SAF_ImportService.config By default,…
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Automated Excel Entry
Hello, I have an excel sheet, and I would like to take a data tag and put it into a particular cell on a schedule automatically, is this possible? I am new to Canary.
- Answered
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OPC Collector errors
Added an OPC collector for FactoryTalk Linx Gateway OPC UA. Everything works fine until I add more than one tag. Then, both tags are in error. Here are the erros I get:…
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Customize Support Link on Axiom Error Page
Right now, the error page in Axiom shows a small link at the bottom right "Need Help? Contact Support". The link takes users to a new email sending to support@canarylabs.com.…
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Common RFP/RFI Responses
GENERAL INFO REGARDING CANARY Canary's Customer Base 20,000+ installations of the Canary System in over 70 countries. No specific details available regarding vertical percentages but the Canary…
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Asset Label Within Asset Template Onclick functionality
I have been trying to do some scripting so that when you click on an Asset Label within an Asset Template it will take you to a certain page. It seems easy enough,…
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Axiom Application URL Parameters for Playback
Adding URL parameters to Axiom Applications to control playback would allow us to send a link to a specific Axiom Application at a specific time, much like with the URL parameters for Charts.…
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User Options (version 23)
Clicking on the username in the top-right corner of the chart will present the user with 3 options: Download App... Preferences... Logout Download App By clicking on 'Download App...…
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User Options (version 24)
Clicking on the username in the top-right corner of the chart will present the user with 2 options: Preferences Logout Preferences The PREFERENCES menu allows the user to change the Theme, Time Zone,…
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Username Options (version 25)
Clicking on the username in the top-right corner of the chart will present the user with 2 options: Preferences Logout The Anonymous user does not display a preferences option.…
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Button Color Options
It would be nice to have a color property added to the button control. Currently the color of the button is hard-coded to change only when the theme of the application is changed.…
- Released
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cannot select tag on source tag error shown Unknown Error Failed to connect to server: LOCALHOST
Hi, I face problem when need to select the tag on source windows as pic. how to solve it please.
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Link to Application or Chart in Axiom Report Emails
Right now, Axiom Reports email can include a PNG attachment and a link to the PNG on the Axiom server. But there is no way to link back to the Application or Chart where the report came from.…
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Print a report with a button press?
I want to be able to run a batch, collect the data for the duration of the batch, show a live report while the batch is running with the trending tools on screen,…
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ComAddin Error with Excel
Excel displays a security warning and returns a ComAddin Error after installing Canary's Excel Add-in. How can I resolve this?
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How to Configure a Global Inactive Timeout Setting for Axiom Sessions (version 23)
The global inactive timeout setting is used to log a user out of their session if the session has been inactive for a given amount of time. In order to configure this feature:…
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How to Configure a Global Inactive Timeout Setting for Axiom Sessions (version 25)
The global inactive timeout setting is used to log a user out of their session if the session has been inactive for a given amount of time. In order to configure this feature:…
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How to Configure a Global Inactive Timeout Setting for Axiom Sessions (version 24)
The global inactive timeout setting is used to log a user out of their session if the session has been inactive for a given amount of time. In order to configure this feature:…
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Situational awareness dashboard designs
Control and supervision systems as well as dashboards are now designed according to Situationnal Awareness standards. Among other things, bright colors such as red,…
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Java error on Axiom desktop
user has this pop up java when we start Axiom i already try those workaround and no success Uninstall the Axiom desktop client Remove the C:\Users\{user}\AppData\Roaming\Axiom folder Reinstall the…
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OPC data collector: connections to redundant DCS systems
Hello, I would like to know if the OPC DA data collectors can be configured to connect to one redundant OPC servers. I mean connect to a primary OPC server A (Active) and to a secondary OPC server b…
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