General Category

Endpoints and Install Directories (version 26)

Endpoints The following is a list of default ports that Canary services listen on for inbound connections from other Canary services or clients. The endpoints that need opened are unique to each…

Configuring the Canary System to Send Email Alerts (version 26)

By configuring the Canary System to send email alerts, users can be notified if: a DataSet stops receiving data for x minutes disk space is running low a data file was improperly closed and taken…

How to Enable the Enhanced Audit Log (EAL) (version 26)

The Enhanced Audit Log is used to record audit messages whenever changes are made within the Canary system. To enable this feature: Open the Canary Admin Select the Messages tile and navigate to…

How to Back-Up Canary Software (version 26)

Although Canary does not include a back-up feature within its software, the following 3 directories can be backed up using a 3rd party tool: C:\Program Files\Canary - directory where Canary's…

How To Change the Data Historian Location (version 26)

Upon the initial installation of Canary software, the user has the option of choosing where the Historian Data folder will be located. This folder will contain a subfolder for each DataSet created in…

How to Change the Canary Base Path Location (version 26)

Upon the initial installation of Canary software, the user has the option of choosing where the Canary Base Path will be located. This is where Canary stores configuration files for its various…

Upgrading Canary Software (version 26)

Are you upgrading from a pre-24 version? Please see Breaking Changes in v24 before upgrading. In general, upgrading Canary software is as simple as installing over top of the previous version*.…

Silent Install Options (version 26)

Canary offers two silent options for installing or updating the Canary system: MSI CanaryInstaller.exe DISCLAIMER: The MSI option is the recommended method,…

How to Migrate the Canary Historian to a New Server (version 26)

The following article explains the steps that can be taken when migrating the Canary Historian to a new server. Note, each environment is unique and additional steps may be required to complete the…

Using a TLS Certificate for Canary Services (version 26)

By default, Canary generates a self-signed certificate for its services that require a secure encrypted connection. This certificate, however, is not a trusted certificate.…

Configuring Disk Space Limit For Historian (version 26)

The Historian will send an alert (if the system is configured to do so, see Configuring the Canary System to Send Email Alerts) when there is 2048 MB of storage left on the disk.…

Changing Canary Server Names (version 26)

Canary uses the server name for some of its processes and how its services communicate with each other. Therein, downtime can occur whenever a server name is changed.…

Data Security (version 26)

The following article describes how data is secured In transit from Collector to Historian At rest in the Historian When accessed from the Historian Security In Transit Each Canary Collector is…

Relative Intervals and Datetimes (version 26)

All of Canary's client tools (Axiom, Excel Add-in, ODBC, API) support the functionality of relative datetime when requesting data for a given start/end time as well as the aggregate interval.…