Canary Team

Steve Mason

smason

Martinsburg, PA

1877
334
4

Joined: Mon Jun 07 15:41:47 UTC 2021

My Posts

Latest Posts

Re: Axiom Chart - Break in Data isn't reflected in Chart Data
Hi @Yvon Vincent, Assuming you're using our Canary Historian module for Ignition to collect the data, it currently doesn't have a way to log these outages with a NoData.…
- smason
- 8 mths ago
- Questions & Answers
- Reported - view
Re: "All ReadOnly" Folder is missing
@Yvon Vincent You can set Read/Write permissions on any folder/subfolder within Axiom. As far as creating groups goes, when a user logins into Canary, our Identity service automatically creates an…
- smason
- 8 mths ago
- 1
- Questions & Answers
- Reported - view
Re: Canary Calculations %Path% Variable Support
@Davin Ross Gotcha! I'm with you now.
- smason
- 8 mths ago
- 1
- Calculations & Events
- Reported - view
Re: Canary Calculations %Path% Variable Support
Hi @Davin Ross, There is an Asset Tags menu in the bottom right which contains an exhaustive list of tags of the configured asset type. If you add tags to the expression from here,…
- smason
- 8 mths ago
- Calculations & Events
- Reported - view
Re: Recommendation on Canary tag names for multiple purposes views
Hi @apermag, If there isn't enough information in the tag path to build the desired hierarchy, we allow you to include tag properties for this very reason.…
- smason
- 8 mths ago
- Questions & Answers
- Reported - view
Re: "All ReadOnly" Folder is missing
Hi @Yvon Vincent, You cannot see the ReadOnly folder when you go to Save because it's not able to see that you have Write permissions to it. The permission is unreachable because it falls after the…
- smason
- 8 mths ago
- 1
- Questions & Answers
- Reported - view
Re: "All ReadOnly" Folder is missing
Hi @Yvon Vincent, It sounds like you're encountering a bug which will be fixed in v25.5. Is this one of the errors being logged? MESSAGE: Error processing gRPC request "/canary.axiom.grpc.session.…
- smason
- 8 mths ago
- Questions & Answers
- Reported - view
Re: How to get Canary Version, and System HDD and other info for Axiom Display
Sorry about that, @Yvon Vincent . This appears to be a bug. I would've expected the tags to start logging automatically after enabling it. I'll make development aware.
- smason
- 9 mths ago
- 1
- Questions & Answers
- Reported - view
Re: Wonderware (AVEVA) historian to Canary? Options?
Hi @Salah Uddin Munis , We use a queue table so we can avoid interfering with production tables which may introduce other issues. Currently, there is no logic within the Collector to not clean up…
- smason
- 9 mths ago
- Questions & Answers
- Reported - view
Re: Administrator v25.4 Crash after Copying Historian Tag Name
Hi @Davin Ross, I am not able to reproduce this in my environment. Are you opening the Admin on the local server or making a remote connection? If it's remote,…
- smason
- 9 mths ago
- Bugs or Issues
- Reported - view
Re: How to get Canary Version, and System HDD and other info for Axiom Display
Hi @Yvon Vincent, There are additional Diagnostic health tags you can enable from the Admin tile. They are not enabled by default, because the server may not have a local Historian service running.…
- smason
- 9 mths ago
- 1
- Questions & Answers
- Reported - view
Re: Certificates for the ODBC Service
Hi @apermag, It would need to be a trusted certificate and the corresponding private key that you would generate on your end. It does not need to be a wildcard certificate.
- smason
- 9 mths ago
- Questions & Answers
- Reported - view
Re: Excel add-in not connecting to Views
Hi @apermag, We don't have official documentation on this yet, but that is the recommended solution. You can read Microsoft's documentation concerning the SchUseStrongCrypto registry setting here:…
- smason
- 9 mths ago
- Bugs or Issues
- Reported - view
Re: Handling Async or Out-of-Order Data in Canary SQL Collector and MQTT
Hi @adand, Both Collectors are able to insert historical data if it's arriving out of order. Now, it's not ideal if it constantly doing this because the historian is not as proficient in inserting…
- smason
- 9 mths ago
- Questions & Answers
- Reported - view
Re: How to configure Dead Band Setting in Axiom Canary Labs
@kris. zawada If you know the version of the software that is currently installed, I can send you a link to download the installer. (Downloads are not currently publicly available.…
- smason
- 9 mths ago
- Questions & Answers
- Reported - view
Re: Axiom error message
Hi @Shawna, I'm not really sure what causes that error. There isn't enough information to go off of. I'm surprised there isn't more information in the message log.…
- smason
- 9 mths ago
- Questions & Answers
- Reported - view
Re: Canary Clients to Identity
@Salah Uddin Munis Yes, Axiom will communicate with Identity over 55351.
- smason
- 9 mths ago
- Questions & Answers
- Reported - view
Re: How to configure Dead Band Setting in Axiom Canary Labs
@kris. zawada , the Canary Admin is found within our installer. It gets installed automatically along with our other services, but you can choose to install it separately on a client machine if you…
- smason
- 9 mths ago
- Questions & Answers
- Reported - view
Re: Canary Clients to Identity
Hi @Salah Uddin Munis, Starting in v25.0, Axiom uses a reverse proxy to forward calls onto the Identity service to authenticate users when they log in. So the Identity service is still involved,…
- smason
- 9 mths ago
- 1
- Questions & Answers
- Reported - view
Re: Admin Client Preferences Lost on Upgrades
Hi @deon. korb, That's kind of annoying. I'll talk with development and see if we can improve that.
- smason
- 9 mths ago
- 1
- Questions & Answers
- Reported - view
Re: How to configure Axiom Canary Labs to export in ISO Time Format?
@kris. zawada We don't license the API, so wherever there is a Views service, you should be able to hit the Read API. It listens on port 55236.
- smason
- 9 mths ago
- Questions & Answers
- Reported - view
Re: How to configure Axiom Canary Labs to export in ISO Time Format?
Hi @kris. zawada, Unfortunately, Axiom only outputs the timestamps in the client's local time. A user can change their time zone settings from the Preferences menu if that's of any benefit.…
- smason
- 9 mths ago
- Questions & Answers
- Reported - view
Re: Axiom Display Abbreviated Day of the Week
Hi @timothy. vertin, You can use 3 d's to display the abbreviated version or 4 d's to display the full name. {Time:MM/dd/ddd} = 10/31/Fri {Time:MM/dd/dddd} = 10/31/Friday
- smason
- 9 mths ago
- Questions & Answers
- Reported - view
Re: Highly Available Axiom
@Damon Vinciguerra Correct. If it was just a failover scenario and only one Axiom service was writing to the database, you could get away with just using SQLite.…
- smason
- 9 mths ago
- 1
- Questions & Answers
- Reported - view
Re: Highly Available Axiom
Hi @Damon Vinciguerra, Yes. You would want to configure both Axiom services to use the same MSSQL database provider and the same User Data file path. The file path should be a UNC file path.…
- smason
- 9 mths ago
- Questions & Answers
- Reported - view

1 4 5 6 7 8 37