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Controls not being duplicated into Grid Control
Using Ctrl+V duplicates the control inside the Grid but does not place it into the Grid automatically. Instead it places it behind the Grid and I have to grab it and drag it back into the Grid.
- Acknowledged
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System Admin 101
System administrators should start here to learn all of the basics of installing and administering the Canary Solution. Courses are being added to this module constantly.…
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The Canary Excel Add-in
Learn how to query data within the Canary System directly from Microsoft Excel. Pull raw data values, processed data values, make Event queries, or build your own custom reports.…
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Excel Add-in tag search
Is there a way to exclude tags from search results in the Excel Add-in?
- Answered
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Logging Data from InTouch OPC
How do I configure an InTouch OPC logging session to start automatically?
- Answered
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Data Collection Protocol Support
What data protocols are supported by the Canary logging solutions?
- Answered
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Events and Mirror service issues
Why won't Events work with DataSets that are part of a Mirror service?
- Answered
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Can I write Events to an external SQL db?
Instead of writing Events to the included SQLite instance, can I write them to another SQL db?
- Answered
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Axiom Application Download - RDS
Is it possible to download the Axiom Application from the axiom web page and install it for all users on an RDS? Right now it is installing it per user - but shows up in the Start Menu for all users…
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Adding Properties to Asset Models
When building an asset model, what are the best ways to attach additional properties to asset instances? For instance, if I have several pumps, how would I distinguish between different pump…
- Answered
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Moving Virtual Views
To manage multiple Virtual Views, what is the best way to move a View from one server to another?
- Answered
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Order of RegEx rules evaluation in Virtual Views
Does Virtual Views evaluate from the first rule and then work down the rules list?
- Answered
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Virtual Views performance considerations
Where does the burden (slower performance) occur? With number of asset types and instances or number of tags?
- Answered
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Timestamp formats in historian vs what the client sees
Where does the time source from? How does the timestamp change from source to historian to client?
- Answered
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SQL server installation required?
Where Canary uses SQL databases for Virtual Views configurations, calculation configurations, event monitoring, etc, is it necessary for me to install and license a particular SQL server?
- Answered
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Error in Calculations Alarm
When rerunning a calculation it is not apparent there is an issue with the data until we trend it in axiom or click through the view. It would be a faster means to troubleshoot if we got an error in…
- In review
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Hierarchy view for dependent calculations
In the Canary admin tool, calculations are displayed as a flat list. However, being able to view calculations as a tree view hierarchy can help organize the list.…
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Canary and .NET Core
Will the next iteration of Canary use .NET Core for cross-platform capability?
- Answered
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How to delete a tag from history
I have a few instances where I initially added tags and then changing the naming structure of them. I'd like to delete the original naming from history without deleting the entire dataset.…
- Answered
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Historian Error Code Lookup Table (version 23)
If a Canary Historian experiences an error it can be found in the 'Messages' log. Error codes may be diagnosed by using the chart below. All Historian errors will start with the prefix of '0x8004'…
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Historian Error Code Lookup Table (version 24)
If a Canary Historian experiences an error it can be found in the Messages log. Error codes may be diagnosed by using the chart below. All Historian errors will start with the prefix of 0x8004 and…
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