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Steve Mason

smason

Martinsburg, PA

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Joined: Mon Jun 07 15:41:47 UTC 2021

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Latest Posts

Re: Setting the selected list box control item from another list box
Hi @James Wise Maybe you can make use of this app our developer created. In it, all 3 list boxes are synchronized.
Attachment
- smason
- 2 yrs ago
- Questions & Answers
- Reported - view
Re: TLS Version
Hi @Big_Bird ! Canary will use the version of TLS the Windows environment supports. So the client and server machines have to negotiate which version to use. We will support 1.2 and 1.…
- smason
- 2 yrs ago
- Questions & Answers
- Reported - view
Re: iOS compatibility?
@james. mcmanus I'm using an iPad Air (4th generation) and an iPhone 12. Both are iOS 15.5. I wouldn't think the device would matter if the software is the same.…
- smason
- 2 yrs ago
- Questions & Answers
- Reported - view
Re: CSV Collector only scans folder on service start
Hi @ian. johnson How are you mapping the S3 bucket to Windows? We need to be able to monitor the directory for new files that are placed in it. I'm guessing there is a breakdown somewhere in between…
- smason
- 2 yrs ago
- Questions & Answers
- Reported - view
Re: iOS compatibility?
@james. mcmanus Correct, you would need to be on the network to access it, unless you were going to make it publicly available.
- smason
- 2 yrs ago
- Questions & Answers
- Reported - view
Re: iOS compatibility?
Hi James, It does. We test using iPhones and iPads. Now, iOS is more particular when it comes to signing into Axiom as it requires a trusted certificate if trying to login securely using https.…
- smason
- 2 yrs ago
- Questions & Answers
- Reported - view
Re: Changing a portion of a Source tag
Hi @chaz. litchfield , Thanks for the feedback! You can update a portion of a tag by editing the 'SourceTag' property, but it would only work for one tag at a time.…
- smason
- 2 yrs ago
- Axiom
- Reported - view
Re: How to add a script in Application
@Nico , Only Canary admins have scripting capabilities in Axiom. In order to be a Canary admin, you must be on the 'ALLOW' list within the Canary Admin>Admin Tile>Access.
- smason
- 2 yrs ago
- Questions & Answers
- Reported - view
Re: UI in another language
Hi @Nico Unfortunately, we only support English at this time.
- smason
- 2 yrs ago
- Questions & Answers
- Reported - view
Re: Stop Rate Calculation in Bar Chart
Hi James, There is a ResettingAnchoredInterval calc function that may be useful here if you don't want to wait the entire period before receiving an update. Take the 1 week calc for example.…
- smason
- 2 yrs ago
- 1
- Questions & Answers
- Reported - view
Re: Data from Google sheets
Hi @glenn We do not have a direct method for reading data from a Google sheet but we do have a CSV Collector if you could generate a CSV file with that data. https://helpcenter.canarylabs.…
- smason
- 2 yrs ago
- Questions & Answers
- Reported - view
Re: Stop Rate Calculation in Bar Chart
Hi @James Wise I think you would just need to create another calc tag using the expression you've defined in your message. You could find the delta for a given period for the total yards,…
- smason
- 2 yrs ago
- Questions & Answers
- Reported - view
Re: How do I add new tags to be used on the web based axiom?
Hi @cameron. kreevich Here is an article demonstrating how to add new tags to a chart. https://helpcenter.canarylabs.com/t/q6hj7f8/add-trends-menu-version-22
- smason
- 2 yrs ago
- Questions & Answers
- Reported - view
Re: Events notification
Hi @darlene. fletcher Starting in v22.1, you will be able to template the email notification when the event occurs and also when the event concludes. Event Properties may only be used in the…
- smason
- 2 yrs ago
- Axiom
- Reported - view
Re: How to export trends as a CSV file with more DECIMALS?
Hi @robyn. knauft What are you using to open the CSV file? Is there perhaps some formatting going on that may be hiding the decimal places? What version of Canary are you running?…
- smason
- 2 yrs ago
- Questions & Answers
- Reported - view
Re: How to Configure the CSV Collector (version 22)
Hi @ggrebennik ! The CSV Collector is expecting a "static" file. After it reads the file, it then discards it, or moves it to another directory. If the file is constantly being written to,…
- smason
- 2 yrs ago
- Data Collection
- Reported - view
Re: Auto select time period based on tag value for batch
Hi @James Wise After much deliberation, I think it may be easier if we just set up a call and I can show the app we have then you can determine if this is something you want to implement.…
- smason
- 2 yrs ago
- Questions & Answers
- Reported - view
Re: Page Template In Axiom
Hi @liek. wai , We have plans to incorporate a copy/paste feature into Axiom which would make this a little easier in the future. I don't have an estimate of when that will be available though.
- smason
- 2 yrs ago
- 1
- Axiom
- Reported - view
Re: Bar Chart: Interactive/Drill Down
@James Wise That would probably work. I just don't have any example of it. It would be a little nicer than having to put the application in edit mode though.…
- smason
- 2 yrs ago
- Questions & Answers
- Reported - view
Bar Chart: Interactive/Drill Down

I have a bar charts for number of stops by month, week, and day. I have another bar chart with # of stops per machine in the line (to get a breakdown of total stops).…
- smason
- 2 yrs ago
- 36
- 3
- Axiom
Re: Bar Chart: Interactive/Drill Down
Hi @James Wise Unfortunately we don't have a way of doing this currently. There is an OnClick function available, but it wouldn't recognize which bar you are actually clicking within the chart.…
- smason
- 2 yrs ago
- 1
- Questions & Answers
- Reported - view
Re: My licenses and asset models have disappeared after upgrading
Hi @Big_Bird , It sounds like a new Canary Base Path was created during the upgrade where we would keep the licenses and asset model databases. You will need to migrate a few files and restart the…
- smason
- 2 yrs ago
- 1
- Questions & Answers
- Reported - view
Re: Auto select time period based on tag value for batch
Hi @James Wise ! We don't have a way to do this out of the box, but you could do it through scripting. We actually have a "batch" application that we have made here which I think will work for you.…
- smason
- 2 yrs ago
- 1
- Questions & Answers
- Reported - view
Re: Axiom Desktop Client (version 21)
You're welcome!
- smason
- 2 yrs ago
- Bugs or Issues
- Reported - view
Re: Windows Server 2019 Standard - Canary install
Hi @winston. lohnes It will. As a company policy, we try to support any OS that Microsoft currently supports. Thanks!
- smason
- 2 yrs ago
- Questions & Answers
- Reported - view

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