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Re: Canary ODBC Client
@James Wise Let's move it to a support ticket. Maybe we can do a screen share and get to the bottom of it quicker.
Steve Mason
smason
2 yrs ago
1
Questions & Answers
Reported - view
Re: Canary ODBC Client
I would check two things: Is the machine name 'TSTCanary1'? I assumed it was, but if not, you would need the fully qualified tagpath including the machine name and dataset if you're pulling data…
Steve Mason
smason
2 yrs ago
Questions & Answers
Reported - view
Re: Canary ODBC Client
Hi @James Wise The openquery syntax is solely for Micrsosoft SQL if you were to create a Linked Server. More details on that here. If you're wanting to pull data into Excel via ODBC,…
Steve Mason
smason
2 yrs ago
Questions & Answers
Reported - view
Re: Axiom Error - Could not load file
This error indicates there is scripting behind the application you are trying to load and Axiom cannot find the compiled file. Normally, Axiom compiles the script, loads the application,…
Steve Mason
smason
2 yrs ago
Bugs or Issues
Reported - view
Re: OPC Collector Sample Interval doesn't seem to work
Hi @Big_Bird It's possible that the OPC UA server does not support the interval you wish to use. If you look in the message log, you may find this warning: Essentially,…
Steve Mason
smason
2 yrs ago
Questions & Answers
Reported - view
Re: Axiom SSO
@deon. korb Here is our documentation regarding SAML if you are interested. https://helpcenter.canarylabs.com/t/p8h5wav/axiom-saml-configuration-for-sso-version-21
Steve Mason
smason
2 yrs ago
Questions & Answers
Reported - view
Re: Data Reaching Logger Admin but Not Downstream
Hi @nicholas. brady Looking at your Sender tile, I can see the data is buffering and not actually making it into the historian. The Receiver tile is reporting 0 updates/sec.…
Steve Mason
smason
2 yrs ago
Bugs or Issues
Reported - view
Re: OPC-HDA Database Migration
Hi @markc Unfortunately, we do not have a client that connects to an HDA server to consume data. Is it possible you can export this data into CSV files?…
Steve Mason
smason
2 yrs ago
Questions & Answers
Reported - view
Re: Axiom SSO
Hi @balbright, We support SAML 2.0 for Axiom. If you're interested in pursuing that functionality, send me an email and we can set up a time to discuss with development.
Steve Mason
smason
2 yrs ago
Questions & Answers
Reported - view
Re: MQTT Collector
Hi @josorio , Starting in v22.0, the MQTT Collector will be able to consume a JSON payload. See our Roadmap for more details.
Steve Mason
smason
2 yrs ago
1
Data Connectivity
Reported - view
Re: single or multi-select in filtered results
Hi @darlene. fletcher , This feature will be available in the 22.0 release!
Steve Mason
smason
2 yrs ago
1
Excel Add-in
Reported - view
Re: Calc Server - Volume of Container
Hi @sagar We do have a DeltaBounds aggregate that might suffice for what you are trying to do. Essentially, it finds the difference between the EndBound and StartBound value within the interval.…
Steve Mason
smason
2 yrs ago
Questions & Answers
Reported - view
Re: Documentation Question
Hi @jonathan. hart All of our documentation for the .NET client can be found here on our GitHub page. The project outlines all the common methods you would need to interact with.…
Steve Mason
smason
2 yrs ago
1
Questions & Answers
Reported - view
Re: WriteAPI - Method not implemented"
@dhgokul I'm not sure then. Can you open a ticket by emailing support@canarylabs.com and we'll continue troubleshooting from there?
Steve Mason
smason
2 yrs ago
Questions & Answers
Reported - view
Re: WriteAPI - Method not implemented"
@dhgokul I think I see the issue. The Read API has a "v2" as this is the 2nd iteration of that API. The Sender API, however, is still on "v1". Try replacing v2 with v1 and see if that resolves the…
Steve Mason
smason
2 yrs ago
Questions & Answers
Reported - view
Re: WriteAPI - Method not implemented"
Hi @dhgokul ! What is the full url you are using? Are you using the Sender API port: 55253 or 55254. These are different than the Read API ports: 55235 and 55236.…
Steve Mason
smason
2 yrs ago
Questions & Answers
Reported - view
Re: SSL Certification problem - Web API
@willis, If this is for the API, you should be configuring the Views service to use this cert under Views tile>Configuration tab. Once you point it to the new cert using SubjectName or Thumbprint,…
Steve Mason
smason
2 yrs ago
Bugs or Issues
Reported - view
Re: SSL Certification problem - Web API
Hi @willis , The certificate that Canary generates is a self-signed certificate so it is not a trusted certificate. You may need to install a trusted certificate on the Canary machine and configure…
Steve Mason
smason
2 yrs ago
Bugs or Issues
Reported - view
Re: Best practices for OPC UA logging, Dataset naming, and asset model for one OPC server that includes multiple machines
Hi @James Wise ! What you are doing is good. 68 tags is very small. Splitting those up into their own dataset would be overkill, and since it's all coming from the same server,…
Steve Mason
smason
2 yrs ago
1
Questions & Answers
Reported - view
Re: MS EXCEL RTD()
Hi @kevin. reyes , I'm not familiar with that function as we've never encountered that request before, but based on my brief research it sounds similar to a new feature we have in our add-in that…
Steve Mason
smason
2 yrs ago
Questions & Answers
Reported - view
Re: Axiom trend chart embedded view parametrization
Hi @jon. forbord , You can do that using the 'TimeDuration' and 'TimeEnd' parameters found here, Chart URL Parameters!
Steve Mason
smason
2 yrs ago
1
Axiom
Reported - view
Re: Edit Historical Data
Hi @mike. dash , We do not allow a user to delete specific data from a dataset unless they are deleting the entire dataset or a daily file from that dataset.…
Steve Mason
smason
2 yrs ago
Questions & Answers
Reported - view
1
Log4j Vulnerability
We would like to assure our Canary customers that the Log4j library is NOT utilized anywhere in our software, past or current versions. If you have any concerns,…
Steve Mason
smason
2 yrs ago
94
1
Latest News
Re: Tag name in value box
Hi James! Unfortunately we don't have that functionality. The value box will only display a value, time, and/or quality (tvq). A label is probably the best option for what you are doing.…
Steve Mason
smason
2 yrs ago
1
Questions & Answers
Reported - view
Re: Canary Sender Buffer Capabilities
Hi @jesus . Here is some more information if you would like to change those limits. https://helpcenter.canarylabs.com/t/83hj322/configuring-disk-space-limit-for-senderhistorian-version-21
Steve Mason
smason
2 yrs ago
Questions & Answers
Reported - view
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Steve Mason
smason
Martinsburg, PA
1010
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Joined: Mon Jun 07 15:41:47 UTC 2021
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