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Steve Mason

smason

Martinsburg, PA

1092
155
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Joined: Mon Jun 07 15:41:47 UTC 2021

My Posts

Latest Posts

Re: cannot select tag on source tag error shown Unknown Error Failed to connect to server: LOCALHOST
@porrawut We use Splashtop to make remote connections. If you can download and run the Splashtop client I can take a look at it. https://sos.splashtop.com This will generate a 9-digit code.…
- smason
- 2 yrs ago
- Bugs or Issues
- Reported - view
Re: cannot select tag on source tag error shown Unknown Error Failed to connect to server: LOCALHOST
@porrawut Are you connecting with http or https? The ANONYMOUS LOGON uses http. If you are connecting with https, you will need to add the user/group to the ALLOW list within…
- smason
- 2 yrs ago
- Bugs or Issues
- Reported - view
Re: Data at 6am
So these are just relative datetimes. In my example, the first "d" normalizes the timestamp to the beginning of the day, then I subtract 1 day then add 6 hours.…
- smason
- 2 yrs ago
- Questions & Answers
- Reported - view
Re: Data at 6am
Hi @wbaker , You would use "d-1d+6h" to get to yesterday at 6am.
- smason
- 2 yrs ago
- Questions & Answers
- Reported - view
Re: Sunsetting Services
@Tebello Masedi Much of the functionality of the Mirror service can be replaced by either dual-logging to multiple historians or by using a proxy configuration that can forward the data along to…
- smason
- 2 yrs ago
- 1
- Latest News
- Reported - view
Re: cannot select tag on source tag error shown Unknown Error Failed to connect to server: LOCALHOST
Have you tried restarting the Views service?
- smason
- 2 yrs ago
- Bugs or Issues
- Reported - view
Re: cannot select tag on source tag error shown Unknown Error Failed to connect to server: LOCALHOST
@porrawut , has the machine name changed recently? If you look at the Views screen, do you see a "Local Historian" view, or is it "Remote Historian"?
- smason
- 2 yrs ago
- Bugs or Issues
- Reported - view
Re: Event Description
Starting with v22.1, admins can configure an Event Start and End email. See my response here for configuring how to incorporate the trigger value into the Event Start email: https://helpcenter.…
- smason
- 2 yrs ago
- Calculations & Events
- Reported - view
Re: Event Property Value for Beginning and End of Event
Hi @brunoj If you want to include the starting value that triggered the event, you will need to create a variable expression that you can then pass into the 'Event start' email.…
- smason
- 2 yrs ago
- Calculations & Events
- Reported - view
Re: Automated Report Schedule Feature Request
Gotcha. That makes sense.
- smason
- 2 yrs ago
- Bugs or Issues
- Reported - view
Re: cannot select tag on source tag error shown Unknown Error Failed to connect to server: LOCALHOST
Hi @porrawut , Can you verify that the Views service is running? If it is running, can you check to see who is granted access within Views tile>Configuration>Access?…
- smason
- 2 yrs ago
- Bugs or Issues
- Reported - view
Re: Automated Report Schedule Feature Request
Hi @Laura Strydom , That error is unrelated to automated reports. That error is indicating that some thing from that IP address is requesting a file from the path specified,…
- smason
- 2 yrs ago
- Bugs or Issues
- Reported - view
Sunsetting Services

Starting in version 24, the following applications will no longer be included or compatible with the rest of the Canary suite: Mirror HDA Server Trend Link If wishing to use these services,…
- smason
- updated 5 mths ago
- 3replies
- 269
- 1
- Latest News
Re: OPC UA Collector Group Gone
@wbaker Great to hear! There's a chance that bug fix may come sooner than later. If you haven't already, you can "Follow" the Canary System Release Notes so you are alerted when the next release is…
- smason
- 2 yrs ago
- Bugs or Issues
- Reported - view
Re: OPC UA Collector Group Gone
Hi @wbaker , This is a known bug that will be fixed in the next release, 22.2. In the meantime, you might be able to modify the .ocf file under the covers.…
- smason
- 2 yrs ago
- 1
- Bugs or Issues
- Reported - view
Re: MQTT Collector Overview (version 22)
@george. tian could you open a ticket with support@canarylabs.com? I'm not sure what is prohibiting the collector from the seeing the cert.
- smason
- 2 yrs ago
- Data Collection
- Reported - view
Re: MQTT Collector Overview (version 22)
@george. tian Does it find it if you search by SubjectName?
- smason
- 2 yrs ago
- Data Collection
- Reported - view
Re: MQTT Collector Overview (version 22)
@george. tian That is the personal folder in the computer's certificate store.
- smason
- 2 yrs ago
- Data Collection
- Reported - view
Re: Wonderware (AVEVA) historian to Canary? Options?
Hi @drickerson I reached out to one of our partners who has worked with WW and according to him, WW has a product called OI Gateway that exposes Galaxy Tags via OPC.…
- smason
- 2 yrs ago
- 1
- Questions & Answers
- Reported - view
Re: Restricting edit access in axiom
@vincent. verruto Not currently. If you save applications to the ReadOnly folder though, users will not be able overwrite them. Only admins have the ability to save the ReadOnly folder.
- smason
- 2 yrs ago
- 1
- Axiom
- Reported - view
Re: Regional Date Formatting
Hi @mike. dash Those settings are controlled by the browser's language settings, not the PC. By default, we use whatever the browser is set to, but if you want to override the locale within Axiom,…
- smason
- 2 yrs ago
- Bugs or Issues
- Reported - view
Re: MQTT Collector Overview (version 22)
@george. tian We initially built this functionality off of what Kepware's IoT Gateway was producing. It doesn't have to match this exactly but here is a snippet of what that JSON payload looks like:…
- smason
- 2 yrs ago
- 1
- Data Collection
- Reported - view
Re: Axion email notification function
Hi @glenn Were you able to get one of the solutions from here to work: https://support.google.com/accounts/answer/185833?hl=en?
- smason
- 2 yrs ago
- Calculations & Events
- Reported - view
Re: Setting the selected list box control item from another list box
@James Wise Good to hear!
- smason
- 2 yrs ago
- Questions & Answers
- Reported - view
Re: Setting the selected list box control item from another list box
@James Wise That's odd. When you extract the file, you may need to rename it so it is AxiomApp2. Attaching files on the forum forces everything to lowercase for some odd reason.…
- smason
- 2 yrs ago
- Questions & Answers
- Reported - view

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