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JavaScript error on starting Axiom

Feedback / Issues and Bug Report / Bugs or Issues

We recently had a JavaScript error (see attached image) when we tried to start Axiom on a client computer. We think that after clearing the data in AppData\Local\Programs\Axiom it worked again. We're not sure about the exact folder, because this folder currently doesn't exist. It was some Axiom folder in AppData that's for sure. Perhaps it was left over from an old installation?

Axiom v21.0.1.21039

2 replies

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    • smason
    • 3 yrs ago
    • Reported - view

    Hi Roald Ruiter . You will want to...

    1. Uninstall the Axiom desktop client
    2. Remove the C:\Users\{user}\AppData\Roaming\Axiom folder
    3. Reinstall the client

    That should get you running again.

      • roald_ruiter
      • 3 yrs ago
      • Reported - view

      Steve Mason Thanks. Currently it is working without the need to reinstall the client.

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