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Steve Mason

smason

Martinsburg, PA

1401
198
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Joined: Mon Jun 07 15:41:47 UTC 2021

My Posts

Latest Posts

Re: Connecting directly to ControlLogix PLC without OPC
@eric. tremblay There is currently no UI for managing the tags. The bulk of the work is in creating these templates. The idea behind this collector was to provide our integrators with a way in which…
- smason
- 2 yrs ago
- Questions & Answers
- Reported - view
Re: Connecting directly to ControlLogix PLC without OPC
Hi @danie , We can collect from an AB ControlLogix device if using the Central Administrator and Collector. This is outside of Canary's typical install.…
- smason
- 2 yrs ago
- 1
- Questions & Answers
- Reported - view
Re: Connecting Rstudio with Canary.
We have an R sample on our GitHub page as Spotfire uses the R language. I don’t know of anyone that has tried to integrate with R Studio but hopefully this will get you there. https://github.…
- smason
- 2 yrs ago
- Questions & Answers
- Reported - view
Re: OPC DA Collector - Data Transform - NoOutput
@eric. tremblay We can't prevent the value from being sent but we can override the quality so that the value could be marked with a 'NoData' quality. This would at least prevent the value from being…
- smason
- 2 yrs ago
- Questions & Answers
- Reported - view
Re: OPC DA Collector - Data Transform - NoOutput
Hi @eric. tremblay , The only time we do not send a value is if deadbanding is being used, but that would not help in this scenario as the value would exceed that deadband limit.…
- smason
- 2 yrs ago
- Questions & Answers
- Reported - view
Re: Where should Canary Admin be installed?
Hi @tarek. rahman The Canary Admin will be included when you install any Canary services on a server. In your case, the Canary Admin would be on both servers.…
- smason
- 2 yrs ago
- Questions & Answers
- Reported - view
Re: How to create "Internal" tags for Data Entry
Hi @eric. tremblay , I would suggest 2 options. CSV Collector - using this collector you could consume a csv file with the tag names and an initial value/timestamp.…
- smason
- 2 yrs ago
- 1
- Questions & Answers
- Reported - view
Re: Automated Excel Entry
Hi @aallen , If you were using the Processed or Raw Data function and you were to use relative times (i.e. Now, Now-5m, Day+6h) for the Start and End Date,…
- smason
- 2 yrs ago
- Questions & Answers
- Reported - view
Re: Script to show/hide controls based on User
Hi @eric. tremblay , We currently don't have any scripting that would enable you to do this. We would just limit what the user can see based on the security configured in Views.…
- smason
- 2 yrs ago
- Questions & Answers
- Reported - view
Re: Displaying Alarms
Hi @sagar , Booleans are displayed as True or False on a chart. If you wanted to display the text, without the trend line, you would have to transform the data either at the source (in which case…
- smason
- 2 yrs ago
- Questions & Answers
- Reported - view
Re: Asset Label Within Asset Template Onclick functionality
Hi @ewiltshire , You could use the 'NavigateSource' property of the Asset Label to navigate to another screen in the application. No scripting needed. If the screen you are navigating to is set to…
- smason
- 2 yrs ago
- Questions & Answers
- Reported - view
Re: cannot select tag on source tag error shown Unknown Error Failed to connect to server: LOCALHOST
You're welcome @porrawut ! Glad we could figure it out.
- smason
- 2 yrs ago
- Bugs or Issues
- Reported - view
Re: Print a report with a button press?
Hi @hhbauss , We don't have a PRINT function but you can create Automated Reports that can run periodically at set times or after an Event occurs. Reports are a screenshot of an application or chart…
- smason
- 2 yrs ago
- Questions & Answers
- Reported - view
Re: ComAddin Error with Excel
This error is returned whenever the 'Require Application Add-ins to be signed by Trusted Publisher' is checked within the Trust Center>Add-ins menu. To resolve it, you can... Uncheck this box, or...…
- smason
- 2 yrs ago
- Questions & Answers
- Reported - view
Re: cannot select tag on source tag error shown Unknown Error Failed to connect to server: LOCALHOST
@porrawut Security had been enabled in Views, but there were no permissions configured. To fix it, I just disabled the security in Views. If you want to enable security,…
- smason
- 2 yrs ago
- Bugs or Issues
- Reported - view
Re: Java error on Axiom desktop
@it. support The app.asar specified in that error gets removed after an uninstall. I'm not sure why it would still be throwing an error after reinstalling the desktop client.…
- smason
- 2 yrs ago
- Questions & Answers
- Reported - view
Re: OPC data collector: connections to redundant DCS systems
Hi @martin. varela , The collector does not connect to two OPC servers simultaneously. We recommend installing a collector for each OPC server. See Understanding Canary System Architecture Options…
- smason
- 2 yrs ago
- Questions & Answers
- Reported - view
Re: cannot select tag on source tag error shown Unknown Error Failed to connect to server: LOCALHOST
@porrawut We use Splashtop to make remote connections. If you can download and run the Splashtop client I can take a look at it. https://sos.splashtop.com This will generate a 9-digit code.…
- smason
- 2 yrs ago
- Bugs or Issues
- Reported - view
Re: cannot select tag on source tag error shown Unknown Error Failed to connect to server: LOCALHOST
@porrawut Are you connecting with http or https? The ANONYMOUS LOGON uses http. If you are connecting with https, you will need to add the user/group to the ALLOW list within…
- smason
- 2 yrs ago
- Bugs or Issues
- Reported - view
Re: Data at 6am
So these are just relative datetimes. In my example, the first "d" normalizes the timestamp to the beginning of the day, then I subtract 1 day then add 6 hours.…
- smason
- 2 yrs ago
- Questions & Answers
- Reported - view
Re: Data at 6am
Hi @wbaker , You would use "d-1d+6h" to get to yesterday at 6am.
- smason
- 2 yrs ago
- Questions & Answers
- Reported - view
Re: Sunsetting Services
@Tebello Masedi Much of the functionality of the Mirror service can be replaced by either dual-logging to multiple historians or by using a proxy configuration that can forward the data along to…
- smason
- 2 yrs ago
- 1
- Latest News
- Reported - view
Re: cannot select tag on source tag error shown Unknown Error Failed to connect to server: LOCALHOST
Have you tried restarting the Views service?
- smason
- 2 yrs ago
- Bugs or Issues
- Reported - view
Re: cannot select tag on source tag error shown Unknown Error Failed to connect to server: LOCALHOST
@porrawut , has the machine name changed recently? If you look at the Views screen, do you see a "Local Historian" view, or is it "Remote Historian"?
- smason
- 2 yrs ago
- Bugs or Issues
- Reported - view
Re: Event Description
Starting with v22.1, admins can configure an Event Start and End email. See my response here for configuring how to incorporate the trigger value into the Event Start email: https://helpcenter.…
- smason
- 2 yrs ago
- Calculations & Events
- Reported - view

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