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How to configure Dead Band Setting in Axiom Canary Labs

The current configuration is a local OPC-UA server that has two connections: (1) Axiom Canary Labs, local historian, & (2) AWS OPC-UA connection, cloud historian.

When I compare the data from Axiom Canary Labs local historian and AWS cloud historian, I can see that there is much less data with the Axiom Canary Labs local historian as shown in attached image.

How can I view and possibly change the dead band settings within Axiom Canary Labs?

6 replies

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    • smason
    • 3 wk ago
    • Reported - view

    Hi ,

    By default, Canary's OPC Collector uses the "Absolute" deadbanding option and bases it on the value within the DEADBAND column. The default value is 0 so there shouldn't be any deadbanding taking place in that case.

    As for the data type, the Collector uses the data type that is passed from the OPC server. That's what the  "ServerDefault" in the TYPE column above is doing. You can select a tag from the table and override it to another data type if you need to. I suspect these are being stored as R4's (Real 4-byte). You could check the Historian tile and confirm.

    You could change it to R8 and see if that makes a difference.

      • kris_zawada
      • 2 wk ago
      • Reported - view

       , ok so this Canary Administrator is a Windows application. 

      - Can this Canary Administrator be downloaded somewhere (does it exist for Linux or Mac)?
      - Is Canary Administrator available via the Web portal on the device?

      One of our customers has this installed and I am wanting to verify the setting post install.

      • smason
      • 2 wk ago
      • Reported - view

       , the Canary Admin is found within our installer. It gets installed automatically along with our other services, but you can choose to install it separately on a client machine if you want to use it to connect to a remote Admin service. Users must be given permission to connect remotely through the Admin>Logon ACL in the Identity tile. Otherwise, a user would need to log in to the server directly to open the Admin client.

      • kris_zawada
      • 2 wk ago
      • Reported - view

       , I understand that I need permission for it. I will get permissions to access it.

      You didn't answer my question on how I download this Canary Administrator installer?  

      • smason
      • 11 days ago
      • Reported - view

       If you know the version of the software that is currently installed, I can send you a link to download the installer. (Downloads are not currently publicly available.) It's best if the client and the service are on the same version. Otherwise, you can reach out to the customer to see if they can send you the installer they used for their system.

      • kris_zawada
      • 7 days ago
      • Reported - view

       , sorry for the delayed reply.  Had a fire and then was trying to see where I can find.  After logging in as anonymous there is File -> About and it shows Version: 23.2.0.23331.

      Can you send the installer for that version?

Content aside

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