WriteAPI - Method not implemented"

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dhgokul
updated 2 yrs ago
7replies

Tried to implement /getSessionToken (Storage Methods) by passing request as

Request :

{
"userToken": "90e1f3a6-7c37-4366-99c4-bc539b4978e123",
"historians": [
"MACHINENAME"
],
"clientId": "Test",
"settings": {
"clientTimeout": 300000,
"fileSize": 8,
"autoCreateDatasets": true
}
}

and got error message as "Method not implemented"

Response:

{

"statusCode": "Error",

"errors": [

"Method not implemented"

]

}

I tried with other storage API too and got same issue.

https://writeapi.canarylabs.com/21.2/

Only /getUserToken and /getTimeZones API's are working. Please suggest another option need to modify in canary admin or response in postman

Any help appreciated!!

Canary Admin

- smason
- 2 yrs ago
- Reported - view
Hi dhgokul !

What is the full url you are using? Are you using the Sender API port: 55253 or 55254. These are different than the Read API ports: 55235 and 55236. The "Method not implemented" implies that it does not recognize the request.
- dhgokul
- 2 yrs ago
- Reported - view
Steve Mason Thanks for your response ! I tried with domain name with SSH(Its working for getUserToken POST request) ,

Also tried with public IP with http://xx.xx.xxx.xx:55253(55254)/api/v2/getSessionToken its not sending request.
- smason
  
  2 yrs ago
  
  Reported - view
  dhgokul I think I see the issue. The Read API has a "v2" as this is the 2nd iteration of that API. The Sender API, however, is still on "v1". Try replacing v2 with v1 and see if that resolves the issue.
- dhgokul
  
  2 yrs ago
  
  Reported - view
  Steve Mason Replaced with v1, Still same issue
- smason
  
  2 yrs ago
  
  Reported - view
  dhgokul I'm not sure then. Can you open a ticket by emailing support@canarylabs.com and we'll continue troubleshooting from there?
- dhgokul
  
  2 yrs ago
  
  Reported - view
  Steve Mason Sure Thanks!
- erice
- 2 mths ago
- Reported - view
What was the resolution to this? I am having the same issue